Sbarro

400 Premium Outlets Dr Suite 992, Monroe
(513) 539-9859

Recent Reviews

Carrie Hargrove

I love this pizza and the breadsticks. I used to eat here a lot but the manager would leave you waiting at the counter for ten to twenty minutes without service. He would see me and not bother helping or acknowledging me. I liked when Mark worked. He was always kind and helpful. I finally stopped going because I never knew whether I would be helped or not. I went in a couple of days ago with my son and Mark was working. He was kind and pleasant like in the past. Too bad the other person wasn’t as helpful. I really love the food. If Mark is working I will stop and eat. If the manager is working, I will keep on walking. Not sure how he keeps his job.

Atmosphere: 5

Food: 5

Service: 5

Rhonda M.

Hubby & I were shopping at the Factory Outlet & stopped into the Food Court. Sbarro had 2 slices of pizza & 1 drink for $10.99. That's my kind of deal. We each got a slice of Supremo pizza & split a Cola. Decent pizza. I'd return there when shopping at the Outlet.

Reinaldo Velazquez

After reading a few reviews I realized most have similar complaints. Sbarro seems pretty good at responding and apologizing but apparently not caring. The reason I say this is because the same person that people seem to be complaining about, still works here. Why would you keep this man employed. He has a real bad attitude problem and acts as if he doesnt care. Ordered our food and he didnt even bother to heat it up. The family and me ate cold pizza. I didnt even bother saying anything because I knew it would turn into a confrontation considering just ordering was a confrontation. Never again. Don't even bother sending me the link to the comment card. It doesnt seem like you guys actually care. Months and months of similar complaints and it seems apparent Sbarro has done nothing to correct it. My advice, especially in this location. Stay away!

Atmosphere: 1

Food: 2

Service: 1

Ronald Spikes

There is no one here

Atmosphere: 1

Food: 1

Service: 1

Jesse G

The stromboli was raw dough on the inside. Tried to call but number listed was no good.Other than that I would give them a second chance with

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: Breadsticks

Spooderman

The pizza Is the perfect representation of new york pizza, and the bread sticks are so good they make you fly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, 12 Breadsticks

Roric Stinson does stuff

The pizza Is the perfect representation of new york pizza, and the bread sticks are so good they make you fly.

Nicole Daaboul

Tried the Sbarro's pizza for the first time and tried the vegetarian and cheese pizza. Both were fine, but we had to wait 30 mins to get at least one slice of the cheese pizza.They have different varieties of pizza which is very convenient.Also, the spinach and cheese pie was delicious.The garlic bread sticks could have been better.Overall I would rate my experience 7/10.

Atmosphere: 3

Food: 3

Service: 3

Becca Niederhausen

The pizza sauce tastes like it is expired and the breadstick was gross and the pizza was not cooked all the way and the same sauce was on it???

John McGrath

The food was ok, but the guy behind the counter has a bad attitude. Acted as though I was bothering him. It wasn't busy at all. If you hate your job, then quit.

Emma James

Just ate here. The African American wearing the Dallas cowboy hat was the rudest person I’ve ever seen in the restaurant business. I am shocked on his behavior. We will never eat there again if he is behind the counter. Just wow

Travis Koppe

We arrived just a few minutes before they opened. The gentleman rudely told us that they were not yet open; we had to ask when they would open. We returned after the given time to find the same gentleman watch us approach, then turn his back to us and continue prep work without addressing us in any way. We then noticed that he was not wearing gloves while kneading dough, so we walked over to Subway.

Cindy B.

Great spinach stromboli.

Trevor Diehl

Get the breadsticks!

Martin Fiumara

Great pizza

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