Went to drive thru .no donuts available.so stuck in line ordered small coffee.finally got it lid was warped.all over the car it went.down my pants.what a mess.no refund offered.gave the mess back to them and left
Ryan Wayne
They say they are open until 7pm. They have been closed by at least half an hour before that the last times I have tried to go. Just change your hours if you don't have the staffing. The only time I go here is after deeper roots across the street has closed for the day, but y'all are never open lmao
Atmosphere: 1
Food: 1
Service: 1
Sara
Wasn't too happy with the workers I asked for light ice and noticed he filled it 75% with ice and when I asked him politely can you put less ice in. He decides to throw it out in the sink and scoop out more to put in the cup. Then I say thank you to the lady and she says nothing.
They no have no issues laughing and conversating with their co workers. They should work on their professionalism. Maybe it's an age thing.
If you don't want to work in customer service then don't because we generally tell when you clearly don't want to be there or doing your actual job is such an inconvenience.
Hannah Kluemper
Rashaod is awesome he probably deserves a raise. Go through the drive thru when he’s there!
Atmosphere: 5
Food: 5
Service: 5
Bridget Kearby
Labor Day hours… closes at 4 but stopped serving and locked the doors before 3:30. Wouldn’t take my order or help me… just wanted a simple coffee. Seeing the other reviews seems like nothings changed in months. Please move out so Starbucks can move in.
Atmosphere: 1
Service: 1
Gregory Jenkins
Customer service, Horrible! First time and last.
Lendsey Pennington
Having a hard time wanting to continue to come back to this location. I stop by here at least 5 days a week on my way to work and lately every drink that I have gotten has been awful. Im not one to complain as I know how hard this industry is especially so early in the morning, but I am tired of wasting my money everyday. The staff is great when it comes to interaction but the lack of consistency is just awful. No one has time to wait an extra 10 to 15 minutes for a remake everyday when I already had to wait 10 minutes for my mobile order.
Food: 1
Eileen R.
Great location :)
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Baker
Ordered one donut, they gave me two. So that's cool!
Andrea Weiner
I hope the poor girl working today at 230pm gets a new job soon. It's clear she hates this one and I'm sure she's perfectly pleasant outside of here. She seemed to be the only one there so that's probably why. Drinks were fine.
This is a great location and very nice inside, workers are working hard, just need an experienced manager to oversee, as I waited at the counter to order until I just gave up, either I was invisible or they didn’t have anyone covering the counter. Husband insisted we try again, and everything was great, no bad intent, nobody standing around, I think the focus is on drive through and online orders.
Came on today, got a donut and coffee, a cute young man cashed me out, he had very nice hair! I had a nice conversation with him he told me his name was Michael, he needs a raise he’s so wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Bryan Bastian
Large hot coffee with cream and 1 flavor. How hard is that to screw up? It’s possible here.
Went to drive thru .no donuts available.so stuck in line ordered small coffee.finally got it lid was warped.all over the car it went.down my pants.what a mess.no refund offered.gave the mess back to them and left
They say they are open until 7pm. They have been closed by at least half an hour before that the last times I have tried to go. Just change your hours if you don't have the staffing. The only time I go here is after deeper roots across the street has closed for the day, but y'all are never open lmao
Atmosphere: 1
Food: 1
Service: 1
Wasn't too happy with the workers I asked for light ice and noticed he filled it 75% with ice and when I asked him politely can you put less ice in. He decides to throw it out in the sink and scoop out more to put in the cup. Then I say thank you to the lady and she says nothing.
They no have no issues laughing and conversating with their co workers. They should work on their professionalism. Maybe it's an age thing.
If you don't want to work in customer service then don't because we generally tell when you clearly don't want to be there or doing your actual job is such an inconvenience.
Rashaod is awesome he probably deserves a raise. Go through the drive thru when he’s there!
Atmosphere: 5
Food: 5
Service: 5
Labor Day hours… closes at 4 but stopped serving and locked the doors before 3:30. Wouldn’t take my order or help me… just wanted a simple coffee. Seeing the other reviews seems like nothings changed in months. Please move out so Starbucks can move in.
Atmosphere: 1
Service: 1
Customer service, Horrible! First time and last.
Having a hard time wanting to continue to come back to this location. I stop by here at least 5 days a week on my way to work and lately every drink that I have gotten has been awful. Im not one to complain as I know how hard this industry is especially so early in the morning, but I am tired of wasting my money everyday. The staff is great when it comes to interaction but the lack of consistency is just awful. No one has time to wait an extra 10 to 15 minutes for a remake everyday when I already had to wait 10 minutes for my mobile order.
Food: 1
Great location :)
Atmosphere: 5
Food: 5
Service: 5
Ordered one donut, they gave me two. So that's cool!
I hope the poor girl working today at 230pm gets a new job soon. It's clear she hates this one and I'm sure she's perfectly pleasant outside of here. She seemed to be the only one there so that's probably why. Drinks were fine.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Perfect place to go for coffee and doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Donuts
10/10 highly recommended
This is a great location and very nice inside, workers are working hard, just need an experienced manager to oversee, as I waited at the counter to order until I just gave up, either I was invisible or they didn’t have anyone covering the counter. Husband insisted we try again, and everything was great, no bad intent, nobody standing around, I think the focus is on drive through and online orders.
Recommended dishes: Donuts, Munchkins Donut Hole Treats
Came on today, got a donut and coffee, a cute young man cashed me out, he had very nice hair! I had a nice conversation with him he told me his name was Michael, he needs a raise he’s so wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Large hot coffee with cream and 1 flavor. How hard is that to screw up? It’s possible here.
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