I come to this location very often for lunch and this location is usually pretty busy. I have never had to wait longer than 5-10 minutes for my order ever. Staff is super nice and never have had a bad order here. Definitely top tier location in my book.
Atmosphere: 5
Food: 5
Service: 5
Maria Ochs
Probably the WORST customer service I've had in awhile I mean it's literally people on work release or something lol so take the extra few min to go to west Carrollton McDonald's because this one is a nightmare.
Atmosphere: 2
Food: 3
Service: 1
Tashawna McLemore
Visited Dorthy Ln location this morning first of all it took 30min for two iced coffees not to mention it wasn't made the correct way, I will NOT visit thos location ever again
Atmosphere: 1
Food: 1
Service: 1
Zach Nobis
I work right down the street. They get plenty of business from me. I went in today like normal went through the drive through. I order a #9 meal. 2 cheese burgers and a fry. I was asked to pull forward and my food would be out. I waited 15 minutes. I went inside to check on my order with receipt. Gave it to the manager working. He walked back and said where is the order. It’s sitting right on the counter. He hands it to me and even before I could say a work he rudely says “you’re welcome”. Yea I won’t ever spend another cent here.
Atmosphere: 1
Food: 1
Service: 1
Jeff Chandler
Quit going to McDonald's cant get good food and i waste my lunch break
Atmosphere: 1
Food: 1
Service: 1
Mackenzie (Blondiechick2000)
Stopped here after I had a Dr appointment and the lady that rang me up was so nice to me and they got my food out quickly! ❤️🌟
Atmosphere: 5
Food: 5
Service: 5
Shanelle Byrd
Absolutely awful waited and waited to be helped the manager looks like she has no control over her team and nobody’s even at the front counter I asked this worker for help twice and got nowhere definitely would never recommend wasting your time going there.had to cancel my order because nobody would simply bring it to me.
Atmosphere: 1
Food: 1
Service: 1
Alexander
They gave me a miscooked sandwich and the fast food worker was really rude, I asked for my McDonald's toy but they ignored me. Please keep the time and energy and spend it somewhere else. There's plenty of food chains around and I'm sure they're not as bad as this McDonald's. Listen to the ratings, I didn't.
Atmosphere: 1
Food: 1
Service: 1
Serena Li
I bought a Happy Meal, but was given an empty box with no toy inside. It seems like someone at this McDonald’s intentionally took the toy and gave me nothing. It’s the first day of the new toy release—this is really disappointing and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Daniel Rowland
I pay for extra Carmel on my frappe and when I get it there is barely any on it. I ask to get get the extra I paid for n get attitudes
A quick, convenient, and friendly breakfast spot. I stop by often. Sometimes the drive thru can have a bit of a wait, but the staff tend to be fairly efficient
Nate Haller
It was ok, nothing special this time.
Natalie Bush
Friendly staff...most of the time I only buy a large fry and a Carmel frappe well blended most of the time it's right but alot of them don't blend up the frappe and it be still ice chips so asked for it to be well blended friends!😊
Fawnda Cress
Nothing like their ice cold diet coke@
Juse Bigavelle
Who hasn't fell in love with McDonalds? It's been part of my life for all my life.
I come to this location very often for lunch and this location is usually pretty busy. I have never had to wait longer than 5-10 minutes for my order ever. Staff is super nice and never have had a bad order here. Definitely top tier location in my book.
Atmosphere: 5
Food: 5
Service: 5
Probably the WORST customer service I've had in awhile I mean it's literally people on work release or something lol so take the extra few min to go to west Carrollton McDonald's because this one is a nightmare.
Atmosphere: 2
Food: 3
Service: 1
Visited Dorthy Ln location this morning first of all it took 30min for two iced coffees not to mention it wasn't made the correct way, I will NOT visit thos location ever again
Atmosphere: 1
Food: 1
Service: 1
I work right down the street. They get plenty of business from me. I went in today like normal went through the drive through. I order a #9 meal. 2 cheese burgers and a fry. I was asked to pull forward and my food would be out. I waited 15 minutes. I went inside to check on my order with receipt. Gave it to the manager working. He walked back and said where is the order. It’s sitting right on the counter. He hands it to me and even before I could say a work he rudely says “you’re welcome”. Yea I won’t ever spend another cent here.
Atmosphere: 1
Food: 1
Service: 1
Quit going to McDonald's cant get good food and i waste my lunch break
Atmosphere: 1
Food: 1
Service: 1
Stopped here after I had a Dr appointment and the lady that rang me up was so nice to me and they got my food out quickly! ❤️🌟
Atmosphere: 5
Food: 5
Service: 5
Absolutely awful waited and waited to be helped the manager looks like she has no control over her team and nobody’s even at the front counter I asked this worker for help twice and got nowhere definitely would never recommend wasting your time going there.had to cancel my order because nobody would simply bring it to me.
Atmosphere: 1
Food: 1
Service: 1
They gave me a miscooked sandwich and the fast food worker was really rude, I asked for my McDonald's toy but they ignored me. Please keep the time and energy and spend it somewhere else. There's plenty of food chains around and I'm sure they're not as bad as this McDonald's. Listen to the ratings, I didn't.
Atmosphere: 1
Food: 1
Service: 1
I bought a Happy Meal, but was given an empty box with no toy inside. It seems like someone at this McDonald’s intentionally took the toy and gave me nothing. It’s the first day of the new toy release—this is really disappointing and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
I pay for extra Carmel on my frappe and when I get it there is barely any on it. I ask to get get the extra I paid for n get attitudes
Restaurantji Recommends
A quick, convenient, and friendly breakfast spot. I stop by often. Sometimes the drive thru can have a bit of a wait, but the staff tend to be fairly efficient
It was ok, nothing special this time.
Friendly staff...most of the time I only buy a large fry and a Carmel frappe well blended most of the time it's right but alot of them don't blend up the frappe and it be still ice chips so asked for it to be well blended friends!😊
Nothing like their ice cold diet coke@
Who hasn't fell in love with McDonalds? It's been part of my life for all my life.
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