This is the most poorly run Taco Bell I have ever been to the kids running this is cussing I stood in the lobby for 20 minutes and did not get acknowledged when I got my order it was not correct whoever owns this should consider firing your crew and starting over seriously Sept 29th 2025 5:42pm
Atmosphere: 1
Food: 1
Service: 1
Jacob Bradford
Food was good, people were nice, ambience was cool... But I was in my truck soon... Yeah
Atmosphere: 4
Food: 5
Service: 5
Leah Moore
The service is terrible, they pay no attention to the lobby and only the drive through. They have made me wait an hour for my order 2 separate days. This is truly unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Sheila Sellars
Once AGAIN, I have been here maybe 6 times in 4 years , I love taco bell but unfortunately I won't be back. Never get your whole order but damb sure charge you for it! Do your job !!!!
Trevin Planck
The BEST TB I've been to in a really long time! Very friendly staff, very clean store and restroom. The food was amazing, hot and fresh! Great Job!
Atmosphere: 5
Food: 5
Service: 5
Deborah Borders
I went through the drive through. I was the only customer at that time. So it was very quick!
Food: 3
Service: 5
Tyler Hamilton
All the food on my large order was fresh. Food was ready super quick. Best taco bell I've had in a long time. 9pm 8/21 on Thursday. Thanks to the hardworking crew tonight. They all deserve a raise asap.
Food: 5
Service: 5
Renee Hughes
I just had one of the best fast food experiences ever at Taco Bell — and it was all thanks to an incredible night shift worker! I’m not sure of their name, maybe Cain? but whoever was running the drive-thru tonight deserves major recognition.
I come here almost every night and to this location and late night because of this worker. Not only was the order 100% accurate (even with special requests), but the worker was friendly, fast, and genuinely seemed to care about giving great service — something that’s rare enough during the day, let alone late at night.
The food was fresh, ALWAYS HOT, and well put together — no messy burritos or half-filled tacos here. It honestly felt like the kind of service you’d expect from a sit-down restaurant.
If management is reading this: give that night shift star a raise or some recognition. They’re the reason I’ll be coming back more often!
Atmosphere: 5
Food: 5
Service: 5
tina hopkins smith
Mt Orab location. Waited a half hour for food that was ordered online and never even started it till I was there 25mints! Manager's were rude . Said they were really busy but only 3customers in the store . The drive thru seemed to be theyre only concern! Was so unorganized and verbally abusive to a team member, team was definitely not a word understood for these kids! Was the worse service ever.
Food: 2
Greg Horton
Establishment is supposed to be open until 2am but I still wonder why I came at 1:23am and the location was not open
Tonight I went to the drive thru and made a small order. $9.00 meal with a starry. After placing our order we waited 15+ minutes and not one car in front of us moved. ( total of 4). After much frustration, i pulled away after the car in front of me did the same 5 mintutes prior. If the car in front of everyone had a huge order, they should have been asked to pull aside to complete other orders and theirs.
Taco Bell you got to do better.
Kallista Rose (KallieCocoa)
This place used to be better so it really is a shame. The employees are nice and will resolve any issues. However, they are easily put to shame by even the worst restaurants in town. They seem to neglect the lobby and have no mind for making you wait 15+ minutes on your food even during calm periods.
It's a shame, I know they can do better.
Atmosphere: 1
Food: 3
Service: 4
Jessica Young
Just not like it use to be.
Laura Lunder
Worst taco bell ever
Atmosphere: 1
Food: 1
Service: 1
Sandra Willman
Bought $27 worth of tacos. Not a single one had anything but very little meat a speckle of cheese on them. Attempted to call and speak to manager 4 times and they don't even answer the phone. I'll be calling a district manager next. Ridiculous to pay that much money and the shells were barely 1/4 of the way full.
This is the most poorly run Taco Bell I have ever been to the kids running this is cussing I stood in the lobby for 20 minutes and did not get acknowledged when I got my order it was not correct whoever owns this should consider firing your crew and starting over seriously Sept 29th 2025 5:42pm
Atmosphere: 1
Food: 1
Service: 1
Food was good, people were nice, ambience was cool... But I was in my truck soon... Yeah
Atmosphere: 4
Food: 5
Service: 5
The service is terrible, they pay no attention to the lobby and only the drive through. They have made me wait an hour for my order 2 separate days. This is truly unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Once AGAIN, I have been here maybe 6 times in 4 years , I love taco bell but unfortunately I won't be back. Never get your whole order but damb sure charge you for it! Do your job !!!!
The BEST TB I've been to in a really long time! Very friendly staff, very clean store and restroom. The food was amazing, hot and fresh! Great Job!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive through. I was the only customer at that time. So it was very quick!
Food: 3
Service: 5
All the food on my large order was fresh. Food was ready super quick. Best taco bell I've had in a long time. 9pm 8/21 on Thursday. Thanks to the hardworking crew tonight. They all deserve a raise asap.
Food: 5
Service: 5
I just had one of the best fast food experiences ever at Taco Bell — and it was all thanks to an incredible night shift worker! I’m not sure of their name, maybe Cain? but whoever was running the drive-thru tonight deserves major recognition.
I come here almost every night and to this location and late night because of this worker. Not only was the order 100% accurate (even with special requests), but the worker was friendly, fast, and genuinely seemed to care about giving great service — something that’s rare enough during the day, let alone late at night.
The food was fresh, ALWAYS HOT, and well put together — no messy burritos or half-filled tacos here. It honestly felt like the kind of service you’d expect from a sit-down restaurant.
If management is reading this: give that night shift star a raise or some recognition. They’re the reason I’ll be coming back more often!
Atmosphere: 5
Food: 5
Service: 5
Mt Orab location. Waited a half hour for food that was ordered online and never even started it till I was there 25mints! Manager's were rude . Said they were really busy but only 3customers in the store . The drive thru seemed to be theyre only concern! Was so unorganized and verbally abusive to a team member, team was definitely not a word understood for these kids! Was the worse service ever.
Food: 2
Establishment is supposed to be open until 2am but I still wonder why I came at 1:23am and the location was not open
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tonight I went to the drive thru and made a small order. $9.00 meal with a starry. After placing our order we waited 15+ minutes and not one car in front of us moved. ( total of 4).
After much frustration, i pulled away after the car in front of me did the same 5 mintutes prior.
If the car in front of everyone had a huge order, they should have been asked to pull aside to complete other orders and theirs.
Taco Bell you got to do better.
This place used to be better so it really is a shame. The employees are nice and will resolve any issues. However, they are easily put to shame by even the worst restaurants in town. They seem to neglect the lobby and have no mind for making you wait 15+ minutes on your food even during calm periods.
It's a shame, I know they can do better.
Atmosphere: 1
Food: 3
Service: 4
Just not like it use to be.
Worst taco bell ever
Atmosphere: 1
Food: 1
Service: 1
Bought $27 worth of tacos. Not a single one had anything but very little meat a speckle of cheese on them. Attempted to call and speak to manager 4 times and they don't even answer the phone. I'll be calling a district manager next. Ridiculous to pay that much money and the shells were barely 1/4 of the way full.
Food: 1
Service: 2
Loading...