Fries were old, tacos were cold, worker was playing with her hair while serving food
Atmosphere: 1
Food: 1
Service: 1
Jonathan Brandenburg (Jon)
Food is horrible and service is horrible
Atmosphere: 1
Food: 1
Service: 1
tony wagner
I got 4 tacos. I got home and the taco shells tasted rancid. Like when oil goes bad. Absolutely the worst taste. Maybe shells past expiration date. I reported to Brown county health department.
Atmosphere: 2
Food: 1
Service: 2
Matthew Augustine
We placed order online and still ended up waiting on drive thru to pick up for about 30min just to end up with cold fries and all tacos with little to no meat. Charged for supreme never got it. Not very pleased and they don't answer the phones.
This taco bell is 1/4 for getting my order right. 2 of the 4 times I've ordered from this location I've gotten cinnamon twist with barely any cinnamon or sugar, they taste like burnt Fryer oil.
On my most recent order I only received 2 chips and cheese. I guess it's technically (chips), how does this even happen?
Atmosphere: 3
Food: 1
Service: 4
Jerry Bunch
Horrible. Inside is kiosk only. They dont tell you that its kiosk , while they stand there and ignore you. Every order was messed up. People come and then leave because of no service. Counted 8 people in the back but no service to customers.
Atmosphere: 1
Food: 3
Service: 1
Chance Bunch
Workers were not taking orders on front counter or telling costumers that it was kiosk only. We watched 3 costumers walk out because of this. It took 5-10 minutes to be told that they do kiosk only. I also watched 2 people have something on their order messed up that needed fixed.
Get the orders from the kiosk right or start taking orders from the counter. It’s called a job for a reason
1. Order and PAY on App 2. Store cannot make order 3. Refund denied by store, will not make anything but specific order, which they cannot make 4. Customer service will not respond, no refund available
Taco Bell has stolen money this way several times. Taco Bell customer service will not respond.
Atmosphere: 2
Food: 1
Service: 1
Mark Royalty
The women on 9/19/2024 at around 9:30pm were rude and swore that they gave us the right sauces which they did not. By the time we left we realized we still were missing a sauce cup and a bag of nachos
I go in and order at the kiosk, they won't take your order unless you pay with cash. After 10 minutes of waiting I get handed my food, I ask for my cup and the lazy employee walks away. Fine, I reach around grab my cup and go to get my drink. The manager who evidently wasn't doing anything comes around the corner to tell me I can't reach back there to get my cup, like I've been told to do before at THIS LOCATION. I explain I didn't get my cup and when I asked for it the employee kept walking, his response was "That's fine, but you can't be reachin back here. Oh, fine. I get my drink a sauce packets and walk out the door. I'm halfway in my truck and here comes the manager, by his own confession, asking me what my problem is? My response," My problem?" His response, yes! Your being very rude! I ask how? You pushed my front door open to hard? I actually just pushed it open and went on my way, but he proceeds to tell me his employees said I pushed it open to hard, the same employee who was to lazy to hand me my cup. Piece of advice, you don't follow customers to the parking lot to be confrontational. Good way to get hurt.
Atmosphere: 1
Food: 1
Service: 1
Paul Daugherty
Got two breakfast burritoes egg bacon WHERE IS THE EGG AND FLIPPIN BACON!!!!!! The burrito had maybe a tablespoon of egg and maybe a teaspoon bacon absolutely TERRIBLE for $2.00 service was ok they just didn't seem happy to be there?!?!?!atmosphere something turn up a notch taco bell that is why I haven't been in one of your stores in probably 8 years goodbye taco bell
Atmosphere: 1
Food: 1
Service: 1
Cheyanne Botello
ABSOLUTE GARBAGE… ran thru & asked for extra tomato’s + lettuce, wanted to charge me $14 JUST for the extra toppings on the tacos, then I check my food & NONE of them are supremes, run back through, the manager says he will remake them, I double check + STILL not supreme, skimpy as all get out & my cheesy potatoes were older than my dang grandma. Like come on…. A WASTE of my money.
Stopped by cina twist do to tasting like old cooking oil
Atmosphere: 5
Food: 4
Service: 5
Very helpful I almost ordered the wrong thing they volunteered to me what I really wanted
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Wrap, Soft Taco, Chalupa, Nachos
Ordered quesadilla & it was great
Atmosphere: 5
Food: 5
Service: 5
Fries were old, tacos were cold, worker was playing with her hair while serving food
Atmosphere: 1
Food: 1
Service: 1
Food is horrible and service is horrible
Atmosphere: 1
Food: 1
Service: 1
I got 4 tacos. I got home and the taco shells tasted rancid. Like when oil goes bad. Absolutely the worst taste. Maybe shells past expiration date. I reported to Brown county health department.
Atmosphere: 2
Food: 1
Service: 2
We placed order online and still ended up waiting on drive thru to pick up for about 30min just to end up with cold fries and all tacos with little to no meat. Charged for supreme never got it. Not very pleased and they don't answer the phones.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Beefy 5-Layer Burrito, Nacho Fries, Mexican Pizza, Soft Taco, Chalupa
This taco bell is 1/4 for getting my order right. 2 of the 4 times I've ordered from this location I've gotten cinnamon twist with barely any cinnamon or sugar, they taste like burnt Fryer oil.
On my most recent order I only received 2 chips and cheese. I guess it's technically (chips), how does this even happen?
Atmosphere: 3
Food: 1
Service: 4
Horrible. Inside is kiosk only. They dont tell you that its kiosk , while they stand there and ignore you. Every order was messed up. People come and then leave because of no service. Counted 8 people in the back but no service to customers.
Atmosphere: 1
Food: 3
Service: 1
Workers were not taking orders on front counter or telling costumers that it was kiosk only. We watched 3 costumers walk out because of this. It took 5-10 minutes to be told that they do kiosk only. I also watched 2 people have something on their order messed up that needed fixed.
Get the orders from the kiosk right or start taking orders from the counter. It’s called a job for a reason
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
1. Order and PAY on App
2. Store cannot make order
3. Refund denied by store, will not make anything but specific order, which they cannot make
4. Customer service will not respond, no refund available
Taco Bell has stolen money this way several times. Taco Bell customer service will not respond.
Atmosphere: 2
Food: 1
Service: 1
The women on 9/19/2024 at around 9:30pm were rude and swore that they gave us the right sauces which they did not. By the time we left we realized we still were missing a sauce cup and a bag of nachos
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Salads, Grilled Cheese Burrito, Cheese Quesadilla, Chili Cheese Burrito, Doritos Locos Tacos
I go in and order at the kiosk, they won't take your order unless you pay with cash. After 10 minutes of waiting I get handed my food, I ask for my cup and the lazy employee walks away. Fine, I reach around grab my cup and go to get my drink. The manager who evidently wasn't doing anything comes around the corner to tell me I can't reach back there to get my cup, like I've been told to do before at THIS LOCATION. I explain I didn't get my cup and when I asked for it the employee kept walking, his response was "That's fine, but you can't be reachin back here. Oh, fine. I get my drink a sauce packets and walk out the door. I'm halfway in my truck and here comes the manager, by his own confession, asking me what my problem is? My response," My problem?" His response, yes! Your being very rude! I ask how? You pushed my front door open to hard? I actually just pushed it open and went on my way, but he proceeds to tell me his employees said I pushed it open to hard, the same employee who was to lazy to hand me my cup. Piece of advice, you don't follow customers to the parking lot to be confrontational. Good way to get hurt.
Atmosphere: 1
Food: 1
Service: 1
Got two breakfast burritoes egg bacon WHERE IS THE EGG AND FLIPPIN BACON!!!!!!
The burrito had maybe a tablespoon of egg and maybe a teaspoon bacon absolutely TERRIBLE for $2.00 service was ok they just didn't seem happy to be there?!?!?!atmosphere something turn up a notch taco bell that is why I haven't been in one of your stores in probably 8 years goodbye taco bell
Atmosphere: 1
Food: 1
Service: 1
ABSOLUTE GARBAGE… ran thru & asked for extra tomato’s + lettuce, wanted to charge me $14 JUST for the extra toppings on the tacos, then I check my food & NONE of them are supremes, run back through, the manager says he will remake them, I double check + STILL not supreme, skimpy as all get out & my cheesy potatoes were older than my dang grandma. Like come on…. A WASTE of my money.
Atmosphere: 3
Food: 1
Service: 3
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