Been going here for about 3 years now and have never had any bad experiences. The lady at the front register is always so sweet, and the manager definitely knows what she's doing!
I love all the kind staff and how quick they are. Absolutely recommend!
Brown sugar shaken espresso for the win! YUM!! Only wish I have is for some vegan food options, but that would be corporate not this individual location.
Atmosphere: 5
Food: 5
Service: 5
Jessica R (TrinityRisky)
What a great DD location! Service through the drive through was very zippy, the employee was friendly and let me know which drink was which (no guessing here). The iced coffee was SPOT ON! Absolutely delicious! Sadly there has been times at other locations where the iced coffee was less than desirable. Somewhat easy to get in and out of, limited parking. I'm so glad they had a DD in Mount Vernon (I don't live in the area but drive through often enough).
Atmosphere: 4
Food: 5
Service: 5
Kaylinn
Little old lady who takes orders is very rude. She rushed us when taking our order, too. Every time we go in she is always rude, and always makes sure to take our orders when she sees us. Another little girl, named Jenn I think, is rude as well. Also when my man got his coffee it wasn’t even filled up all the way, and more than half of it was foam. Never go here. Even the tim hortons sucks too.
Atmosphere: 1
Food: 4
Service: 1
J K
The employees know nothing about the app. They are very rude. There is no consistency on how they drinks. When you try to talk to the manager, she doesn’t care. She’s just as bad as the employees
Atmosphere: 1
Food: 2
Service: 1
Rachael Forsthoefel
Borderline addicted.. 😅
Atmosphere: 4
Food: 5
Service: 3
Cirk Parker
Horrible service. The little old lady needs fired. She doesnt know how to respect other people, let alone talk to them. Never come here just go to another fast food place.
Atmosphere: 1
Food: 1
Service: 1
Nancy Eblin
When you ask for light ice. Just know you're going to get light coffee as well. 3 times they've done this. I used to spend about 60 dollars a week. They are rude. Have very poor customer service. Won't be going back. Starbucks, Tim Hortons. Get your coffee started!!! I'll be your new customer 😜
Jason
Absolutely rude employees. Don’t take more than 10 seconds to decide what you want. That’s not the worst part when I asked give me a few minutes so my wife can decide nothing but rudeness then the order was made and only half full and when said something more rudeness this is the worst DD I been too. Upper management needs to correct this issue before it becomes a real problem.
Jennifer Pauley
This is my favorite drink at Dunkin and they seem to nail it every time here lately!! ♥️
Changed my review completely. The hasbrowns weren't burnt this time. they actually put more than 6 in each package too. My food was nice and fresh, and my coffee was spot on!
k
Little old lady who takes orders is very rude. She rushed us when taking our order, too. Every time we go in she is always rude, and always makes sure to take our orders when she sees us. Another little girl, named Jenn I think, is rude as well. Also when my man got his coffee it wasn’t even filled up all the way, and more than half of it was foam. Never go here. Even the tim hortons sucks too.
Atmosphere: 1
Food: 4
Service: 1
Isis Young
This is the best coffe place I mean these prices I got a large for like three dollars but at Starbucks I go a large for like 8 or 10 I can’t remember but they make drinks sooo good and everything bagel bites they make your moneys worth.!!!!!
Atmosphere: 5
Food: 5
Service: 5
Robert Dunlap
No Munchkin buckets on the second day of this promo at this location. I waited for about 10 minutes at the counter just to get waited on
Atmosphere: 3
Food: 4
Service: 3
Melissa
Service was amazing and fast! What a great way to start anyday, everyday!
Been going here for about 3 years now and have never had any bad experiences. The lady at the front register is always so sweet, and the manager definitely knows what she's doing!
I love all the kind staff and how quick they are. Absolutely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Dunkin' Energy, Chipotle Loaded Hash Browns, Brown Sugar Hazelnut Oat Iced Latte
Brown sugar shaken espresso for the win! YUM!! Only wish I have is for some vegan food options, but that would be corporate not this individual location.
Atmosphere: 5
Food: 5
Service: 5
What a great DD location! Service through the drive through was very zippy, the employee was friendly and let me know which drink was which (no guessing here). The iced coffee was SPOT ON! Absolutely delicious! Sadly there has been times at other locations where the iced coffee was less than desirable. Somewhat easy to get in and out of, limited parking. I'm so glad they had a DD in Mount Vernon (I don't live in the area but drive through often enough).
Atmosphere: 4
Food: 5
Service: 5
Little old lady who takes orders is very rude. She rushed us when taking our order, too. Every time we go in she is always rude, and always makes sure to take our orders when she sees us. Another little girl, named Jenn I think, is rude as well. Also when my man got his coffee it wasn’t even filled up all the way, and more than half of it was foam. Never go here. Even the tim hortons sucks too.
Atmosphere: 1
Food: 4
Service: 1
The employees know nothing about the app. They are very rude. There is no consistency on how they drinks. When you try to talk to the manager, she doesn’t care. She’s just as bad as the employees
Atmosphere: 1
Food: 2
Service: 1
Borderline addicted.. 😅
Atmosphere: 4
Food: 5
Service: 3
Horrible service. The little old lady needs fired. She doesnt know how to respect other people, let alone talk to them. Never come here just go to another fast food place.
Atmosphere: 1
Food: 1
Service: 1
When you ask for light ice. Just know you're going to get light coffee as well. 3 times they've done this. I used to spend about 60 dollars a week. They are rude. Have very poor customer service. Won't be going back. Starbucks, Tim Hortons. Get your coffee started!!! I'll be your new customer 😜
Absolutely rude employees. Don’t take more than 10 seconds to decide what you want. That’s not the worst part when I asked give me a few minutes so my wife can decide nothing but rudeness then the order was made and only half full and when said something more rudeness this is the worst DD I been too. Upper management needs to correct this issue before it becomes a real problem.
This is my favorite drink at Dunkin and they seem to nail it every time here lately!! ♥️
Restaurantji Recommends
Changed my review completely. The hasbrowns weren't burnt this time. they actually put more than 6 in each package too. My food was nice and fresh, and my coffee was spot on!
Little old lady who takes orders is very rude. She rushed us when taking our order, too. Every time we go in she is always rude, and always makes sure to take our orders when she sees us. Another little girl, named Jenn I think, is rude as well. Also when my man got his coffee it wasn’t even filled up all the way, and more than half of it was foam. Never go here. Even the tim hortons sucks too.
Atmosphere: 1
Food: 4
Service: 1
This is the best coffe place I mean these prices I got a large for like three dollars but at Starbucks I go a large for like 8 or 10 I can’t remember but they make drinks sooo good and everything bagel bites they make your moneys worth.!!!!!
Atmosphere: 5
Food: 5
Service: 5
No Munchkin buckets on the second day of this promo at this location. I waited for about 10 minutes at the counter just to get waited on
Atmosphere: 3
Food: 4
Service: 3
Service was amazing and fast! What a great way to start anyday, everyday!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Bacon Egg and Cheese, Iced Latte
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