Just went here and they did not make even 1 of our drinks well. None of them taste like they should. They also messed up one of the sizes and we kindly said we ordered a different size and that is what they charged us for, and the person at the window just stood there staring at the screen.
Mae Martin
Mildly disappointed, I’m not one for leaving rude reviews so I won’t be rude. But the barista who took my order at about 10:40am Tuesday June 3rd at the Mount Vernon drive through would not let me finish my order and my coffee was made incorrectly because I have a specific drink I get. I typically only get Starbucks in new Albany before work but I had time this morning to swing through the one by my house. I barely got my order done and she submitted my order. I WASNT FINISHED ordering… I didn’t have time to rant or say anything as I was going to be late to work. But it would be greatly appreciated if someone told her to let customers finish their orders. I’m always kind and use manners and let them know when I’m finished. I don’t think I’ll return to this location because it’s every single time my order is rushed and wrong.
Megan Richards
Angie is generally working the drive thru when I come through and she is just so sweet and kind! Would definitely pick this Starbucks just for her customer service!
Shawn Wooden
The Starbucks on Coshocton Ave in Mt Vernon is the absolute worst Starbucks I have ever been in......the staff is super disrespectful....... every single one......I feel disrespected every time I walk thru that door........no smiles from anyone!!!!!...... never again will I go there!!!!!! I should be able to pick upy order comfortably.....not have anxiety every time I go there!!!!
Stephanie Drake
This very disappointing. I frequent Starbucks a lot as does my husband. Today I went through and got a drink. I was able to tip and even apologized for not being able to. The barista or cashier (in the drive thru) drew a sad face on my cup. This really bothered me. What if I was going through something or having a bad day? What if I had some serious thoughts in my head and this was the final straw. I do not but what if? I have been going through a lot lately but I am being strong. I feel that if they are going to write on a cup it should always be something positive! Don’t write something that could hurt some or their feelings.
Jennifer Pauley
***The picture makes the drink look darker, it’s actually milk white***.I’ve been a regular at this Starbucks for many years. Seems lately when I get my drink(iced brown sugar, oat milk, shaken espresso) I’m not getting the proper amount of espresso that I’m paying for. Supposed to be four shots in it. I used to buy an extra shot to put in it but the last few times I haven’t been getting what I pay for. This drink taste like pure milk. Honestly, if I could give zero stars, I would do it. I’m not sure what’s changed in the last couple months, management, employees that have no knowledge. Something is going on. 🤷🏻♀️ I’ll just stick to Dunkin’ from now on
Michelle Laughlin
Very friendly staff
Shade Vosirgoth
Employees to busy talking to each other about personal issues too make the coffee correct and get people out the door in an orderly fasion
In the middle of a heat wave and a tornado knocking out power, they were there for us. Air conditioning and phone charging with a pleasant attitude and great coffee.
I love my local establishment. They have never gotten my order wrong and are always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Corinna Thomas
I really hate giving a bad review for a starbucks, but this one needs it. Not only have I waited obscene amount of times for my coffee, but the bathroom is absolutely nasty. Probably hasnt been cleaned in days or weeks. I highly recommend going to a different one. 🙄
Atmosphere: 2
Food: 5
Service: 1
Abi Larkin
We were waiting and noticed that our drinks were ready and reached to the back of the counter where all of them were. Then, one of the baristas rudely told us to not reach over the counter. All I’m saying it could have been said a lot nicer. In addition, one of our drink orders was made completely wrong but we did not go back because of the terrible encounter we had prior.
Atmosphere: 3
Food: 1
Service: 1
Joshua Howard
Foods cool but bro all they do is constantly say “anything else” they will NOT let you say your order without making it come off as if you’re getting to much???
Fast service and great taste
Just went here and they did not make even 1 of our drinks well. None of them taste like they should. They also messed up one of the sizes and we kindly said we ordered a different size and that is what they charged us for, and the person at the window just stood there staring at the screen.
Mildly disappointed, I’m not one for leaving rude reviews so I won’t be rude. But the barista who took my order at about 10:40am Tuesday June 3rd at the Mount Vernon drive through would not let me finish my order and my coffee was made incorrectly because I have a specific drink I get. I typically only get Starbucks in new Albany before work but I had time this morning to swing through the one by my house. I barely got my order done and she submitted my order. I WASNT FINISHED ordering… I didn’t have time to rant or say anything as I was going to be late to work. But it would be greatly appreciated if someone told her to let customers finish their orders. I’m always kind and use manners and let them know when I’m finished. I don’t think I’ll return to this location because it’s every single time my order is rushed and wrong.
Angie is generally working the drive thru when I come through and she is just so sweet and kind! Would definitely pick this Starbucks just for her customer service!
The Starbucks on Coshocton Ave in Mt Vernon is the absolute worst Starbucks I have ever been in......the staff is super disrespectful....... every single one......I feel disrespected every time I walk thru that door........no smiles from anyone!!!!!...... never again will I go there!!!!!! I should be able to pick upy order comfortably.....not have anxiety every time I go there!!!!
This very disappointing. I frequent Starbucks a lot as does my husband. Today I went through and got a drink. I was able to tip and even apologized for not being able to. The barista or cashier (in the drive thru) drew a sad face on my cup. This really bothered me.
What if I was going through something or having a bad day? What if I had some serious thoughts in my head and this was the final straw. I do not but what if?
I have been going through a lot lately but I am being strong.
I feel that if they are going to write on a cup it should always be something positive! Don’t write something that could hurt some or their feelings.
***The picture makes the drink look darker, it’s actually milk white***.I’ve been a regular at this Starbucks for many years. Seems lately when I get my drink(iced brown sugar, oat milk, shaken espresso) I’m not getting the proper amount of espresso that I’m paying for. Supposed to be four shots in it. I used to buy an extra shot to put in it but the last few times I haven’t been getting what I pay for. This drink taste like pure milk. Honestly, if I could give zero stars, I would do it. I’m not sure what’s changed in the last couple months, management, employees that have no knowledge. Something is going on. 🤷🏻♀️ I’ll just stick to Dunkin’ from now on
Very friendly staff
Employees to busy talking to each other about personal issues too make the coffee correct and get people out the door in an orderly fasion
Atmosphere: 1
Food: 1
Service: 1
What’s up with the attitude
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
In the middle of a heat wave and a tornado knocking out power, they were there for us. Air conditioning and phone charging with a pleasant attitude and great coffee.
I love my local establishment. They have never gotten my order wrong and are always pleasant.
Atmosphere: 5
Food: 5
Service: 5
I really hate giving a bad review for a starbucks, but this one needs it. Not only have I waited obscene amount of times for my coffee, but the bathroom is absolutely nasty. Probably hasnt been cleaned in days or weeks. I highly recommend going to a different one. 🙄
Atmosphere: 2
Food: 5
Service: 1
We were waiting and noticed that our drinks were ready and reached to the back of the counter where all of them were. Then, one of the baristas rudely told us to not reach over the counter. All I’m saying it could have been said a lot nicer. In addition, one of our drink orders was made completely wrong but we did not go back because of the terrible encounter we had prior.
Atmosphere: 3
Food: 1
Service: 1
Foods cool but bro all they do is constantly say “anything else” they will NOT let you say your order without making it come off as if you’re getting to much???
Atmosphere: 1
Food: 4
Service: 1
Fast as they can be. Friendly and clean
Atmosphere: 3
Food: 5
Service: 4
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