Went to go get food at 9:13 pm, & even though it says online that they closed at 10, they were already completely shut down!
Tracey Pay
If I could give 0 stars I would. 3:30. Went in to get 4 subs. Girl working said they close at 4 and couldn't make. Come on! 4 subs. Not heated. Went to subway on Sandusky. Girl was on phone. 3:35. She asked how many subs. Told her 4. She said she couldn't make them because she was only one working. Really? It takes minutes to make a sub. I really hope the manager sees this.
Steven Mcvay
The food was nasty and I asked for a refund. They told me now what restaurant use the same gloves on the meat and the vegetables. What restaurant does that?
Atmosphere: 1
Food: 1
Service: 1
Owen Petrie
My sandwich was not tasty. Bryson Shellenbarger showed great work ethic and excellent problem solving skills. Best subway worker ever
Atmosphere: 1
Food: 1
Service: 1
Jeff Rowe
Walked in the night before Thanksgiving about 8:45p.m. since the website said they closed at 10. As I was walking in I asked the girl that was working how she was doing and she replied with "well we were gonna close early but I guess not now." She sied heavily and started putting the veggies back on the cold table since she had already completely strippedit. Im sorry you have to stay and do your job but thats what your job is since you chose not to have any life aspirations. You open when your supposed to be open and you close when your supposed to close thats why there are hours posted. Dont be rude and give an attitude to my girl friend and I after I just worked a 14hr day and just wanted a sub that only takes two minutes to assemble. Im new to Mount Vernon but this is the first and last time I'll visit this establishment due to disrespectfully rude behavior from the girl behind the counter.
Atmosphere: 1
Service: 1
Debbie Robertson
Very rude children trying to run a sub shop. Not a good idea. Very rude. More interested in talking to other kids working then taking care of customers. Rude Rude kids. You should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Ashley Gill
Worst service we have ever received from a subway. They basically have children running the dinner shift. Kids are throwing food at each other, gossiping and carrying on. So unprofessional and when it came to food it was a slopping mess. I placed a mobile order. The two meatball subs one footling didn't have meatballs on one side and the meatballs and sauce were cold. The other subs we ordered they were missing alot of the stuff we ordered and the produce was rotted and bitter tasting. Couldn't even eat our dinner. When we opened the bag the subs weren't wrapped and were falling out of their wrappers. Worst customer service we have ever received. Won't be going back. Not to mention another customer walked in the restaurant too the girl working there she will start to take an order and just walk off! Did the same to us.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Giffin
Sub was great. Prices are ridiculous. Same sub you pay $13 today used to be $5, without the names, the monster, the outlaw ect.
Frank Gerlach
The products used were actually of very good quality. The Prep. Station was clean and well stocked, and fresh gloves were doned in my presence. I was impressed with what my overall experience was, as compared to my preset notions. Never judge a book by its cover. Great job. Great Sub. Well done Subway.
Parking: Completely accessible
Kid-friendliness: Affirmative
Wheelchair accessibility: Available
Atmosphere: 4
Food: 4
Service: 4
Bradley Yantis
The 2 gentleman who waited on my wife and I were very nice.
The most expensive sandwich I've ever paid for. Never again.
Atmosphere: 2
Food: 3
Service: 1
Lyndsay Bond
the rudest employee. the black haired girl is probably the rudest person i’ve ever met in my life.
Atmosphere: 1
Food: 1
Service: 1
Carriea Stevens
Rude employee I wouldn't was my time going to the one on Newark road its s all teenagers they have no customer service what so ever and rude when you order
Atmosphere: 1
Food: 1
Service: 1
David McCartney
Staff was extremely friendly and attentive, food is always great.
Atmosphere: 5
Food: 5
Service: 5
Shanna Higgins
we love Subway especially when we can catch the one near us open my guess is they have staffing issues because it has unpredictable
Went to go get food at 9:13 pm, & even though it says online that they closed at 10, they were already completely shut down!
If I could give 0 stars I would. 3:30. Went in to get 4 subs. Girl working said they close at 4 and couldn't make. Come on! 4 subs. Not heated. Went to subway on Sandusky. Girl was on phone. 3:35. She asked how many subs. Told her 4. She said she couldn't make them because she was only one working. Really? It takes minutes to make a sub. I really hope the manager sees this.
The food was nasty and I asked for a refund. They told me now what restaurant use the same gloves on the meat and the vegetables. What restaurant does that?
Atmosphere: 1
Food: 1
Service: 1
My sandwich was not tasty. Bryson Shellenbarger showed great work ethic and excellent problem solving skills. Best subway worker ever
Atmosphere: 1
Food: 1
Service: 1
Walked in the night before Thanksgiving about 8:45p.m. since the website said they closed at 10. As I was walking in I asked the girl that was working how she was doing and she replied with "well we were gonna close early but I guess not now." She sied heavily and started putting the veggies back on the cold table since she had already completely strippedit. Im sorry you have to stay and do your job but thats what your job is since you chose not to have any life aspirations. You open when your supposed to be open and you close when your supposed to close thats why there are hours posted. Dont be rude and give an attitude to my girl friend and I after I just worked a 14hr day and just wanted a sub that only takes two minutes to assemble. Im new to Mount Vernon but this is the first and last time I'll visit this establishment due to disrespectfully rude behavior from the girl behind the counter.
Atmosphere: 1
Service: 1
Very rude children trying to run a sub shop. Not a good idea. Very rude. More interested in talking to other kids working then taking care of customers. Rude Rude kids. You should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Worst service we have ever received from a subway. They basically have children running the dinner shift. Kids are throwing food at each other, gossiping and carrying on. So unprofessional and when it came to food it was a slopping mess. I placed a mobile order. The two meatball subs one footling didn't have meatballs on one side and the meatballs and sauce were cold. The other subs we ordered they were missing alot of the stuff we ordered and the produce was rotted and bitter tasting. Couldn't even eat our dinner. When we opened the bag the subs weren't wrapped and were falling out of their wrappers. Worst customer service we have ever received. Won't be going back. Not to mention another customer walked in the restaurant too the girl working there she will start to take an order and just walk off! Did the same to us.
Atmosphere: 1
Food: 1
Service: 1
Sub was great. Prices are ridiculous. Same sub you pay $13 today used to be $5, without the names, the monster, the outlaw ect.
The products used were actually of very good quality. The Prep. Station was clean and well stocked, and fresh gloves were doned in my presence. I was impressed with what my overall experience was, as compared to my preset notions. Never judge a book by its cover. Great job. Great Sub. Well done Subway.
Parking: Completely accessible
Kid-friendliness: Affirmative
Wheelchair accessibility: Available
Atmosphere: 4
Food: 4
Service: 4
The 2 gentleman who waited on my wife and I were very nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The most expensive sandwich I've ever paid for. Never again.
Atmosphere: 2
Food: 3
Service: 1
the rudest employee. the black haired girl is probably the rudest person i’ve ever met in my life.
Atmosphere: 1
Food: 1
Service: 1
Rude employee I wouldn't was my time going to the one on Newark road its s all teenagers they have no customer service what so ever and rude when you order
Atmosphere: 1
Food: 1
Service: 1
Staff was extremely friendly and attentive, food is always great.
Atmosphere: 5
Food: 5
Service: 5
we love Subway especially when we can catch the one near us open my guess is they have staffing issues because it has unpredictable
Atmosphere: 5
Food: 5
Service: 4
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