Whit's Frozen Custard Of Mount Vernon

I give 3 stars because the custard is amazing but the customer service I got today wasn't good. I won't pay before I get served again! The last didn't deserve my tip because she didn't listen to me and wouldn't fix it, I asked for a vanilla cone with sprinkles and she gives it to me in a cup, I then tell her I asked for a cone and she gives me one to put on top! It's not the same to me.

Very friendly, clean and fast ,thanks!

We've been here a few times. They have always had a dairy free option that my wife loves. The service has been great and then Frozen Custard has been delicious.

Service and food good

You'll need to go early to this wit's because it seems their goal is to run out of custard the last 4 or 5 times I have been there they run out of custard 2 hours before closing and that seems to be okay with them

We got to Whit’s in Mount Vernon 15 minutes before closing—lights on, staff scrubbing like they were racing the clock. My partner ordered the CoolCoffee custard with macadamia nuts, I got the Knoxalicious also with macadamia nuts.
Well, we took one bite and realized... surprise! It was walnuts. Only walnuts. Everywhere. We both searched like archaeologists for even one macadamia. Nothing. Just a symphony of walnuts.

I’m diabetic and had asked about sugar-free options—there were none.(your website says differently but thats none of my business) So yes, we risked our blood sugar for a dessert that wasn’t even the one we ordered. And you know what? We still loved it.

It was a nutty little comedy of errors, but now we have a weirdly wonderful memory—and two walnut-flavored custards that we couldn’t stop laughing about. Thanks, Whit’s. You got our order wrong, but the moment was right.

10/10 comedy
7/10 accuracy and
12/10 for menory making

Most of the flavors are excellent

Delish!

Frozen custard was good. A lot of room in my cup for more tho. Prices are steep, but it tastes good

We stopped in to meet some family , there was 9 of us , 1 girl working she did an amazing job keeping up .Her customer service was excellent, the place was clean . The frozen custard was very good, great variety available to pick from to take home and they have flavors of the month.

We had a good experience a few months back but this time around we had horrible customer service from the dark haired girl with glasses. Was rude to me and the next 3 people that walked out the store. She could definitely use some training.

Lil ice cream shop was perfect at sunset.

Atmosphere: 5

Food: 5

Service: 5

I don’t know who the brown hair girl is but every time I come in she’s cocky as hell towards my Fiancé. She’s in a rush always rushing and then wants a tip, yesterday I went to get ice cream for my mom and my fiancé there was a blonde who helped and was very patient with me (got a tip) there was another girl on the ice cream maker on her phone(Like there wasn’t stuff to clean up) and the brown hair girl gave my fiancé dirty looks and acted snotty. I’m autistic and it takes time for me to respond especially if I’ve never been there and she kept rushing me like slow tf down bro.

Control your workers ice cream ain’t that banger to keep dealing with her. Because I can find cheaper and better ice cream elsewhere.

Atmosphere: 1

Food: 5

Service: 1

Olivia waited on us, and she was fabulous! She understands hard work and customer service

Atmosphere: 5

Food: 5

Service: 5

Ice cream! Shredded chicken sandwich. Floats. Sundaes. Good stuff. Frozen custard.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Black Raspberry Chip, Rootbeer Float, Ice Cream Sandwich