Subway
14 S Main St, Munroe Falls
(330) 688-0711
Recent Reviews
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Says they open at 10:30am. Showed up at 10:45 and two workers are inside still preparing because they showed up late. And watched me as I stood outside
I couldn’t get my food even after they charged my card but I showed them the receipt and everything and still said it did not appear on their computer and also the lady over there gave me a wrong number to call , so in all , it was a really bad service and experience. The app wanted me to choose a star before I could post but it’s not worth even a 1 star !!
Atmosphere: 1
Food: 1
Service: 1
Nice staff.
Atmosphere: 5
Food: 5
Service: 5
Killi was helpful, and diligent with our sandwiches (which were awesome btw)! Definitely stopping back!
Atmosphere: 5
Food: 5
Service: 5
Got a great sub
This is the worst subway! They careless about the customer! They don’t accept the coupons for subway because they don’t know how to use them! Don’t patronize any of the subways that J&K owns! I was reading the other reviews and they are all bad. Don’t know how they stay in business!
Atmosphere: 1
Food: 1
Service: 1
Going here is a strange experience. You enter thinking it would be like any other Subway you've been to...With one big exception...this location sucks, completely.
To be fair, I gave it a few opportunities. On one occasion they closed early, so I wasn't able to get any food. On several other occasions they were out of items of food and/or bread.
Today I looked for my reflection in the window, because I wasn't sure whether or not I was invisible based on the employees sense of urgency.
It's also like everything is occurring in slow motion inside. Slow. Awkward. Unfulfilling
We ordered food on 2/15/25 in the early evening. The guy that was making the orders was very nice and working very hard. The lady in the back did not come out to help even though the line was very long. She did however yell at the guy and all of the customers that it was her day off (very uncomfortable). She was very unprofessional and was meanly harassing the guy making everyone's order after she refused to help him. We will not be back because watching someone belittle a new employee in front of customers is awful to watch and I cannot stand for that unkind treatment of others.
The worker was rude when I went back in to get my food she forgot to put in the bag for a mobile order. I showed her my order on the app, and she still tried to tell me I never ordered it. Not to mention, the last time she was working when I ordered, she gave me the wrong sub. I used to order from here all the time, but after this experience, I will never order here again!
I’ve tried three different days and three different times to come here to get food and it’s closed an hour-hour half before the sign says and the website says they close. This is ridiculous.
Service: 1
Restaurantji Recommends
My go to place for Subway I will go out of my way to order there they always take great care of her
Atmosphere: 5
Food: 5
Service: 5
Order online, and food was ready when I got there
Atmosphere: 5
Food: 5
Service: 5
This place would be better off just being shut down. Poor communication and service. Wouldn’t ever go back. Employees working here will likely work at places like this and gas stations all their lives with their incompetence.
Atmosphere: 1
Food: 1
Service: 1
I got food poisoning here, and the store won’t even return my calls, great customer service!
Same old subway. Fast food for fast eaters and fast money. Nothing special. Mostly low grade dog food on bread.
Atmosphere: 3
Food: 3
Service: 3
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