Subway
2251 Scott St, Napoleon
(419) 599-8568
Recent Reviews
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I recently had an unpleasant experience with my order. Upon receiving my sub, I discovered that it was missing several key ingredients, including black olives, banana peppers, and cheese.
When I contacted the store to address the issue, the employee who answered the phone initially insisted that the sub had been made correctly. Despite my objections and offer to provide photographic evidence, she continued to maintain that the order had been fulfilled.
Atmosphere: 1
Food: 1
Service: 1
We took it to go so can't say a whole lot about the atmosphere but very good!!
Atmosphere: 3
Food: 5
Service: 5
They can't read a pick up receipt.. I ordered a salad and instead I get a no bread bowl. Instead of shredded cheese like I put I get pepper jack. I also ordered a cinnamon churro we didn't get that either they thought a extra cookie would make it all better I'm very
Food: 1
Service: 1
Recommended dishes: Raspberry Cheesecake
DO NOT GO HERE! The service is terrible! WORST Subway ever. They offer a $22 deal but when you get to pay they wanted to charge $35. Deceitful service!
Atmosphere: 1
Food: 1
Service: 1
If you have a coupon don't come here. They won't accept them and they won't tell you they don't accept them til after you order.
Atmosphere: 1
Food: 2
Service: 1
It's been nearly 20 years since the drive thru intercom has worked well and nobody ever knows which speaker they're talking to. The adjacent cold storage condenser pump drowns out both parties when it runs.Food is fine, service is ok, atmosphere could use maintenance.
Atmosphere: 2
Food: 3
Service: 4
Nice staff and location to better place.
Vegetarian options: Veggie patty
Atmosphere: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
I ordered door dash and my order was completely wrong. Mayo on a sub when I ordered honey mustard, pickles on an Italian BMT!? Cucumbers on both subs when I specifically took them off when ordering, and I also was given two drinks, chips and cookies, when I didn't order any of that. It was just a bizarre interpretation of my order. I normally wouldn't complain, but this isn't the first time this has happened with our specific subway.
ORDER IS ALWAYS INCORRECT!
Nice place and good staff. But the price of subs are terrible.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great subs - fair service
Atmosphere: 4
Food: 5
Service: 3
Placed an on line order at 2:55 on 1/15/23. App said it would be ready at 3:15, walked into subway at 3:14. Told employee we had an on line order, was told by employee that they had not started our order. I watched as they made 2 of our subs 1 toasted the other cold they were placed in a bag then employees waited on customers that entered store. 30 minutes after we entered the store they finished our other 3 subs. Was told sorry by employee, first sub that was placed in bag was not longer warm. I asked for it to be re made which employee did.System is screwed up that an on-line order was all done at the same time. 2 employees working and I overheard one was in training. Horrible waste of time, what's the point of having on-line ordering? When you have to wait 30 minutes after arriving at the store. Also one sub had cucumbers on it and it was ordered without cucumbers. Very disappointed.
I ordered door dash and my order was completely wrong. Mayo on a sub when I ordered honey mustard, pickles on an Italian BMT!? Cucumbers on both subs when I specifically took them off when ordering, and I also was given two drinks, chips and cookies, when I didn't order any of that. It was just a bizarre interpretation of my order. I normally wouldn't complain, but this isn't the first time this has happened with our specific subway.
Was at the drive up window on 10/10/22 @ 1:16 pm. The employees at the drive up window was rude. So rude we just drove away. Hope the owner reads this review about 30$ in sales lost.
Even when in a rush this subway is the best one in town
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