Super friendly staff and really speedy service. Best Arby's I have been to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Roast Beef, Potato Cakes, French Dip
Devin Durbin
This Arby’s was clean, the staff was very nice, and the food was great. I always appreciate a well run establishment. I know it’s hard to do, it’s never perfect, but they are crushing it here!
Atmosphere: 5
Food: 5
Service: 5
Connie Ferguson
Used drive through
Food: 5
Service: 5
Recommended dishes: Roast Beef
Darrel Kestner
Ok so we order from here probably once a week... Food is fine, service is good.... and then there was tonight. Wife orders one of those orange shakes. I go to pick up the order and that shake is sitting on the shelf at room temp.... no problem they just made it. Odd, it has the clear top on it and they have that top TAPED on.... Get home, on my back porch, and POP the shake kind of explodes in my hand dumping itself over me and my porch. So I'm thinking when you 90 degree plus days do not tape that lid shut!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Arby's Roast Beef Sandwich
Chuck Olson
Tried to order....2pm and no one was inside.
Phillip Schaeffer
This location has always been terrible. Ive tried once or twice a year for nearly the last decade. I wanted a French dip sandwich today so I went through the drive through. There was only one other car at the drive through and one customer inside, they were not busy. They somehow managed to screw it up and give me a gyro that I cannot eat. They did however give me the aujus that comes with a French dip. My experience at this location is that the manager continuously screws things up while yelling at employees and being rude to everyone in general.
Kamron Kesler
Good food fast service and nice staff
Chris Mecklem
Sat and waited at the front counter for 3 to 5 minutes nobody came to take my order so I walked out
Courtney Falter
We went inside to order because my mom needed to check out the menu for a minute lol. The staff was super friendly!! And the milkshakes were delicious as usual.
Jeffrey Topp
This store is TERRIBLE. The workers are a bunch of rude kids that the managers do nothing to correct, they are lazy which is shown by the poor quality of the food and the fact that they close entirely too early, and they love to serve MICROWAVED fries instead of dropping a new batch into the fryer! I’ve had this happen MULTIPLE times, I’ve brought it to the attention of their management, but the poor service CONTINUES. They just don’t care.
best arbys in new albany excellent service and clean facility
Amber Shaw
The young lady Jasmine was so nice and was really fast and great at her customer service. Definitely coming back 😊
bill smars
Cold food
Ahmed Omar
This has to be the slowest drive thru in the world and keeps getting order wrong , I see owner always respond by saying click on a link WHYYY read these reviews and fix this issue PLEASE
Deb Bogossian
The staff was short handed but were very friendly. Hard workers for a busy time of day.
Super friendly staff and really speedy service. Best Arby's I have been to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Roast Beef, Potato Cakes, French Dip
This Arby’s was clean, the staff was very nice, and the food was great. I always appreciate a well run establishment. I know it’s hard to do, it’s never perfect, but they are crushing it here!
Atmosphere: 5
Food: 5
Service: 5
Used drive through
Food: 5
Service: 5
Recommended dishes: Roast Beef
Ok so we order from here probably once a week... Food is fine, service is good.... and then there was tonight. Wife orders one of those orange shakes. I go to pick up the order and that shake is sitting on the shelf at room temp.... no problem they just made it. Odd, it has the clear top on it and they have that top TAPED on.... Get home, on my back porch, and POP the shake kind of explodes in my hand dumping itself over me and my porch. So I'm thinking when you 90 degree plus days do not tape that lid shut!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Arby's Roast Beef Sandwich
Tried to order....2pm and no one was inside.
This location has always been terrible. Ive tried once or twice a year for nearly the last decade. I wanted a French dip sandwich today so I went through the drive through. There was only one other car at the drive through and one customer inside, they were not busy. They somehow managed to screw it up and give me a gyro that I cannot eat. They did however give me the aujus that comes with a French dip. My experience at this location is that the manager continuously screws things up while yelling at employees and being rude to everyone in general.
Good food fast service and nice staff
Sat and waited at the front counter for 3 to 5 minutes nobody came to take my order so I walked out
We went inside to order because my mom needed to check out the menu for a minute lol. The staff was super friendly!! And the milkshakes were delicious as usual.
This store is TERRIBLE. The workers are a bunch of rude kids that the managers do nothing to correct, they are lazy which is shown by the poor quality of the food and the fact that they close entirely too early, and they love to serve MICROWAVED fries instead of dropping a new batch into the fryer! I’ve had this happen MULTIPLE times, I’ve brought it to the attention of their management, but the poor service CONTINUES. They just don’t care.
Restaurantji Recommends
best arbys in new albany excellent service and clean facility
The young lady Jasmine was so nice and was really fast and great at her customer service. Definitely coming back 😊
Cold food
This has to be the slowest drive thru in the world and keeps getting order wrong , I see owner always respond by saying click on a link WHYYY read these reviews and fix this issue PLEASE
The staff was short handed but were very friendly. Hard workers for a busy time of day.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef, Curly Fries
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