Bob Evans Restaurant

I bought the 30 pack of sausage patties at the grand opening of Gordan Food service in Jacksonville Fl. I was so excited because I’m from OHIO and I thought I was getting the sausage that I had longed for. But to my disappointment there was more fat content than I had been used to coming from Bob Evans!

Totally ridiculous, you can’t order with a gift card online. Then you have to go to the store to order.. then they don’t honor coupon codes in the store that you had online. Just not happy in a world of high prices for food.

Took my 93 year old mother to the New Stanton, PA restaurant. It was freezing cold in there. When we left it was 64° outside, and it still felt warmer than inside. You shouldn't be have to wear a jacket or a sweatshirt to stay warm in a restaurant. It wasn't just a one time thing, because during the summer it is always cold in there. On top of that, your food quality and variety of food offerings has gone way down. Bob Evans used to have quality food that you could count on. Now, at best, it's no more than just average. We waited quite awhile to even get our meal once it was ordered. My mother didn't like her food and only took a couple of bites. There used to always be a manager strolling around to check on the customers. We didn't even get one when we told the waitress my mother didn't like the taste of the food. It's a shame that the quality of food, customer service, and variety of menu has gone way down from what it use to be. I've read other reviews from customers at different locations and it sounds like many of the same complaints. Well, we won't be back. Also, there's nothing in the menu that would even begin to entice me to return in spite of the cold temperatures. It's a shame. It use to be a good, reliable place to eat.

We were on a daytrip and stopped at the Mansfied restaurant.
There were 3 to 4 tables occupied.
We were greeted and seated by a young man with a beard.
After 8 minutes we still hadn't been greeted by a server.
She walked by 4 times. Never even acknowledged us. A friendly I'll be there in a second....would have been nice.
In the meanwhile 2 other guest were seated.
She went to the last ones seated, greeted them and began taking their orders.....
We were tired from a full day of driving and siteseeing....
Went to front counter. I said maybe your waitstaff should be trained to wait on first seared first served.
We went down the hill to Burger King.
I do not know if she was alone?
If she was new?
But, the reason doesn't matter....

Bob Evans use to be my family meal go to place for breakfast lunch and diner. Now I rarely visit because the entire brand dynamics are missing the mark. The menu selections I liked are no longer available or the recipe has changed for the worse. Many of the servers lack the polish and customer care etiquette I was accustomed to. Many of the servers are too preoccupied with foolishness and distracted by smartphones and neglect the patrons. I see servers running thier fingers through thier hair and wiping thier face with barehanded only to pick up my dish and place it in front of me. The portions are less and less.

Went Saturday evening after a funeral we sang at. Wasn't busy, service was good, food coming out was slow. When food arrived server passed out two plates, third plate and rolls fell off servers tray and onto the floor was a mess. The server was upset, it happens, tried to make light of situation and said I could do the 5 second rule. Don't think she got it. The server did say sorry and we would not be charged, after awhile did get the food and roles, the others were almost finished when I got my plate, it was a while. Went to register nothing was taken off even mention it, staff person said oh I heard. I just felt something would of been nice as the server said there would be no charge. I dint want to make a stink, wife wanted to as she thought since the server said , will be taken care of and it wasn't. After the horr Thanksgiving day debacle I'm just done with Bob Evans and their lies. Didn't get what we ordered at all Thanksgiving, you take this you have no choices eventhough we pre-ordered. Worst staff that day, rude unapologetic. You get what we give you attitude! Sad you once were a wonderful, nice, caring restaurant. That's by the wayside like so many others!Mr. Bay

Atmosphere: 3

Food: 3

Service: 2

I recently ordered door dash delivery in Van Wert. The food was awful. I called to talked to the night manager and told her so, plus, I didn't get the banana nut bread I ordered. Instead, the sent pumpkin bread that was outdated. The menu food looks wonderful but there is no one there to prepare it properly, or even make a complaint to. The manager hung up ubruptly after she got my address to mail a gift card. Now either your not paying your employees enough for them to care, or Bob Evans is not as advertised.Michelle Klutka

Atmosphere: 1

Food: 1

Service: 1

Me and my wife go about 2 times a month great food and

Atmosphere: 4

Food: 4

Service: 4

Bob Evans won't be in business with a year or two. No one working! 1 woman in Eaton Ohio running the whole place (except for 1 cook) by herself. This is a huge wrong choice by management. Other restaurants parking lots are full while BE is got getting overflow. Hire some people!!! Quality of food, service are both way down. Hire some people!

Atmosphere: 4

Food: 2

Service: 1

Bob Evan’s on Brewster in Powell !!!!!!wasn’t going to leave a review, because you can tell they are understaffed, and I respect the people that were at least there and worked to a degree….. but my food was so poorly prepared and served it’s crazy. The photo posted is supposed to be some kind of loaded potato's. This is what I got! My chicken noodle soup was filled half way, eggs were old , I stood in line for over 20 mins and again I’m ok to wait cause of the circumstances but waiting that long to have piss poor quality is unacceptable…. Watching employees get multiple personal drinks while people are waiting to be cashed out or waiting for their food is also unacceptable.

Food: 1

Dirty as hell Black mold growing in the vents in the dining room spoiled tea sticky dirty seats and tables NEVER WOULD HAVE FLOWN YEARS AGO RESTRAUNT 49 SPRINGFIELD OHIO YUCK!!! Server very friendly quick service... Nicest thing you can say about the place!

Atmosphere: 1

Food: 1

Service: 5

Sidney ohio store was absolutely horrible tonight. Thanks for the cold meal!

One of the worst experiences with a young waitress in a long time. No chicken, barely any food to serve. Backed up beyond belief. Managers were as helpful as they can be.

Bob Evans promised the public to go cage-free by 2025 - but as that year approached and they decided to do nothing instead and quietly remove the policy from their website. This is sketchy and deceitful to the humans that are trying to make the world better by only supporting compassionate large corps. Please do better Bob Evans!!!!

Extremely disappointing that Bob Evans puts profit above animal welfare. They removed their commitment to go cage-free by 2025 and are trying to hide it from consumers. Disgusting