Donatos Pizza

5525 New Albany Rd E, New Albany
(614) 855-7060

Recent Reviews

Sort by
Will Evans

Food and service was excellent,

EmmaJ Shivers

The guy who took my order was superb. Great customer service!!!

Jonny J

Good service

Scott “Bogie” Urban

I used to order quite a bit, but paused for nearly 2 years due to the quality slowly degrading with their subs. After this period, I had ordered 4 times in 3 weeks and twice they did not give the Door Dash delivery drivers my full order. Called to get my sandwich this las time and it was sorry, but pretty much.. Oh well... this was not Jane Abel's vision for customer service.

Margaret Busker

Great service!

Sean Bigelow

Great serious cheese pizza! woman made my pizza with only ONE arm! crazy impressive

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Serious Cheese - 12 Gluten Free Crust

A Hon

The quality has really gone downhill over the years. It was always consistent in quality and taste. Not so much anymore, it seems as if they are trying to rest on their past reputation. There are too many other options.

Food: 2

Service: 4

jessica smith

Im tired was order wing is fine and sub is fine salad Italian not fine two time
You not read on computer and not listen

Food: 1

Bruce Linn

Pickup went well

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Big Don

Eden Tache

Fast and kind person

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Chicken Spinach Mozzarella - 12 Gluten Free Crust, Big Don, Serious Cheese - 12 Gluten Free Crust

L B

Pizza here is fantastic. I LOVED the AI call in service but today I had a human pick up which was fine, but the auto service over the phone was so easy and nice.

Atmosphere: 5

Food: 5

Service: 5

Tyler Mancini

The automated customer service is terrible, the actual customer service representatives are rude, sound like they hate there job and just generally don’t care. Shouldn’t be so hard to order a pizza.

Atmosphere: 1

Food: 4

Service: 1

Curtis Endicott

Great pizza as usual

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Don

Allison G

Terrible pizza. Not even cafeteria level. Soggy, undercooked. Got a large pepperoni and bacon pizza and a side of bread sticks. Received a pizza that was undercooked, barely any pepperoni and limp bacon. Side of breadsticks was only two burnt dry sticks with a small marinara. Will never order from here again, save your money.

Peter Russo

Not my type of pizza. Too thin, very close to cracker crust. Great service!

Atmosphere: 3

Food: 1

Service: 5

Loading...