If you're not going to have cashiers available at certain hours that's fine but maybe don't have people in Giant Eagle shirts standing around doing nothing. Pretty frustrating having to scan and bag 40 individual items with an employee standing behind you texting.
Copper Conroy
I requested a cake with a certain kind of icing not on the list. I was told they'd let me know if they weren't able to make it. They waited until the day I was to pick it up to tell me they didn't make that flavor. I had no time to try elsewhere. The next day I went in, and they had a slice of frosted cake, in the very flavor they said they didn't make.
Barbara Rose Doran Meyer
I get my grandchildren off to school three times a week in Westerville. I live in New Albany and USED TO stop in and pick up 6 donuts for them at 7 AM. In the last year they have gone up slowly but surely…every 6 th visit or so…yet another increase. Today 6 donuts are now $7.14 and also today at the self serve cash they have stopped including the 1/2 dozen donuts button on the screen. Instead you have to hit the #1 six times. Had to ask for help as this was not explained..the clerk herself said it was « idiotic. » Donuts at Meijer’s are 89 cents…guess I’m switching over.
Cara Capretta
Terrible customer service. More self checkout stations have been added and NO ONE helps customers with the tech glitches. It’s as if we are invisible.
Sebastián Z.
From all the food in my native country, I miss bread the most. But the French bread here is really good, best I've had!
Randy Toasterstrudel
so much bertter than kroger
Baylee Sheets
Absolutely amazing to work with! And really saved the day with a beautiful cake!
Kristal Cooke
I love the Buisness the people are amazing helpful kind and a positive vibe
Travis Clayton Strickland
Great customer service, have really stepped up during this pandemic, and are following the right precautions! The staff is always very friendly and helpful. Jason in the liquor store department has always gone above and beyond to help any way he can. This has slowly become my number one option for groceries or anything I need!
Bobbie Jo Halvey
I left my brand new phone at 8pm at night at U-Scan. A brand new iPhone! So once I realized it was gone it was already to late and closed! But I called this morning and thanks to honest employees my phone was turned in and waiting for me when I picked it up! SO THANK YOU GIANT EAGLE NEW ALBANY
I was told by associates at the New Albany location that they've had issues with keeping employees. Due to being understaffed the hot food counter was closed by 4:30 for quite some time when I'd stop by after work to pick up some baked chicken. Now that the hot food counter has new staff, it's still been hit or miss as to whether the baked chicken is sold out by 4:30. Today, I called ahead of time asking that an order of chicken be put aside for me. For a number of years I'
Manson Collins II
If you like standing in line your entire lunch break. Let me suggest Giant Eagle Mew Albany. You don't have to worry about employees trying to hurry you out the door either, because there isn't many of them.
Steve Trumbull
This place could use a good cleaning - several staple items out of stock!
Tonya Jones
They have best cakes and cupcakes. I love them!
Kerry Bonaventura
The only reason I come here lately is for my prescriptions and while I'm there picking them up I'll get a couple of items. After my last visit on Sept 8, I will shop here no longer and give them my money. This store treats their customers like they are an inconvenience and are continually rude to them. Managers will witness this and stand there and say nothing. I use to do all of my shopping at this location but over the years I am tired of having to come back to the stor
If you're not going to have cashiers available at certain hours that's fine but maybe don't have people in Giant Eagle shirts standing around doing nothing. Pretty frustrating having to scan and bag 40 individual items with an employee standing behind you texting.
I requested a cake with a certain kind of icing not on the list. I was told they'd let me know if they weren't able to make it. They waited until the day I was to pick it up to tell me they didn't make that flavor. I had no time to try elsewhere. The next day I went in, and they had a slice of frosted cake, in the very flavor they said they didn't make.
I get my grandchildren off to school three times a week in Westerville. I live in New Albany and USED TO stop in and pick up 6 donuts for them at 7 AM. In the last year they have gone up slowly but surely…every 6 th visit or so…yet another increase. Today 6 donuts are now $7.14 and also today at the self serve cash they have stopped including the 1/2 dozen donuts button on the screen. Instead you have to hit the #1 six times. Had to ask for help as this was not explained..the clerk herself said it was « idiotic. » Donuts at Meijer’s are 89 cents…guess I’m switching over.
Terrible customer service. More self checkout stations have been added and NO ONE helps customers with the tech glitches. It’s as if we are invisible.
From all the food in my native country, I miss bread the most. But the French bread here is really good, best I've had!
so much bertter than kroger
Absolutely amazing to work with! And really saved the day with a beautiful cake!
I love the Buisness the people are amazing helpful kind and a positive vibe
Great customer service, have really stepped up during this pandemic, and are following the right precautions! The staff is always very friendly and helpful. Jason in the liquor store department has always gone above and beyond to help any way he can. This has slowly become my number one option for groceries or anything I need!
I left my brand new phone at 8pm at night at U-Scan. A brand new iPhone! So once I realized it was gone it was already to late and closed! But I called this morning and thanks to honest employees my phone was turned in and waiting for me when I picked it up! SO THANK YOU GIANT EAGLE NEW ALBANY
Restaurantji Recommends
I was told by associates at the New Albany location that they've had issues with keeping employees. Due to being understaffed the hot food counter was closed by 4:30 for quite some time when I'd stop by after work to pick up some baked chicken. Now that the hot food counter has new staff, it's still been hit or miss as to whether the baked chicken is sold out by 4:30. Today, I called ahead of time asking that an order of chicken be put aside for me. For a number of years I'
If you like standing in line your entire lunch break. Let me suggest Giant Eagle Mew Albany. You don't have to worry about employees trying to hurry you out the door either, because there isn't many of them.
This place could use a good cleaning - several staple items out of stock!
They have best cakes and cupcakes. I love them!
The only reason I come here lately is for my prescriptions and while I'm there picking them up I'll get a couple of items. After my last visit on Sept 8, I will shop here no longer and give them my money. This store treats their customers like they are an inconvenience and are continually rude to them. Managers will witness this and stand there and say nothing. I use to do all of my shopping at this location but over the years I am tired of having to come back to the stor
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