McDonald's
5421 New Albany Rd W, New Albany
(614) 775-5000
Recent Reviews
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Can I please have some fries with my salt next time please? Thanks. Also maybe don’t pre-make food and let it sit for an hour and then sell it to me. Trash establishment.
Tried to order inside, kiosk wouldn't accept payment. Stood at counter for 5 minutes and was not helped and even had two workers walk past me. Seems like they only help drive through customers
Went through the drive-through gave me my breakfast sandwich right away and I ordered a hot caramel macchiato which they pulled me over for and it was 20 minutes later. They came out with it so the sandwich at this time was ice cold so disappointed.!!!!! Did not apologize for the long wait 20 minutes for a caramel macchiato seriously pathetic!!!
the past 3-4 times i have gone they have forgotten my sauce/given me the wrong one. they didnt close my burger wrapping all the way i had a burger floating around in my bag and they shorted me on my nuggets. props to the morning workers because they always are efficient and get me the correct items but every time i have gone past 1pm ive always had something wrong.
If I didn't have to put a star, I wouldn't give it any. Any time I come to this McDonald's, they're horrible! I just went through drive thru for a mcflurry, they put the oreo crumbs on top and the test was just vanilla ice cream. Don't bother calling to let them know what's wrong because they done care.
Love McDonald's decaf coffee
Food: 5
Service: 5
I was a little disappointed to find out a McDouble is 399 and to add a fry and drink it's $8, I thought there has always been a double cheeseburger or McDouble combo, well my co-workers meal cost more than double just to add a 10-cent soda and medium fry is ridiculous
Atmosphere: 5
Food: 5
Service: 2
Every time I come here to get a chicken Big Mac it is cold and don't taste too tasty
Atmosphere: 3
Food: 3
Service: 3
Me and my friend waited for 30min and they didn't even get everything the service was awful we were trying to get a refund on 2 of the items we didn't receive and tht alone to even get a worker to even process the refund took forever and then the worker kept arguing with my friend and didn't even refund the correct amount. Never come here.
Atmosphere: 1
Food: 1
Service: 1
The girl at the drive- thru has a horrible attitude 😒
She should be grateful she has a job.
Food: 3
Service: 1
Recommended dishes: Crispy Chicken Sandwich
Restaurantji Recommends
Placed my order through the app had to wait 20 minutes for food then when not everything I ordered was in my bad they told me that I didn’t order it after I showed them the receipt they still would not give me what i ordered
Atmosphere: 1
Food: 2
Service: 1
I pay with cash here usually. They regularly keep the change without asking, even after I say I don't want to make a donation.
Atmosphere: 4
Food: 4
Service: 1
I ordered 2 - Filet O Fish sandwiches and 2 Medium Fries, the person practically threw the bag out the window and slammed it shut. As I pulled away I thought the bag felt really light for what I had ordered. When I looked in the bag they had only given me 1 Medium Fry and that was it. I was literally missing 2 Filet O Fish Sandwiches and a Medium Fry. So I drove back through the Drive Thru no one answered at the speaker, so I pulled to the window and blew my horn to get someones attention. A worker looked right at me and went on their way. So I called the store phone number and was rudely greeted, and when I explained that they didn't give me 75 percent of my order. I was literally told "Sorry about your luck" and the person hung up. I sat there for a few more minutes and never could get anyone to come to the window. The following morning on July 27th, I called the store again to see if I could speak to someone different and was told it wasn't there problem, I should have come back when I noticed I was missing food. I told them that was exactly what I did, I didn't even leave the parking lot, I turned around and they said there is nothing they can do. So I paid for 12.17 dollars worth of food and didn't get it, because one of the Fries was free in the App for Friday. I feel completely ripped and will not return.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Filet-O-Fish, French Fries
The fries were as my husband described "very french fry-ish" so very good ?
We had a nice old man very cheerfully bring us our food and that was very nice. It's a good experience when you're somewhere where people aren't taking out the hatred for their job on you ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Filet-O-Fish, French Fries
Made me wait an hour for a burger and nuggets after they forgot the nuggets in my original order. They then proceeded to give me a quarter of the normal ammount of fries in my new order. Idk who to blame but the whole staff needs to be euthanized.
Atmosphere: 1
Food: 1
Service: 1
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