Food was fine...the place was filthy...tables were gross...napkin dispensers all empty.. staff behind counter playing on their phone...no customers in store...no pride in their work
Atmosphere: 1
Food: 3
Service: 3
Jacob
I can't tolerate this location every other sbarro I go to has exactly what I want and always makes it a good experience this one never I don't care much for pizza or stromboli I just want macaroni and cheese The past five times I have come to this location they don't have any mac and cheese and today when I went in I was told by the guy behind the counter that they just don't prep it anymore because not enough people buy it like what kind of crap is that You advertise it and you're just not going to sell it to me? I'm willing to buy it every other Sbarro I go to I get a good helping of mac and cheese and it's great but this place honestly just doesn't care at this point especially if that's how they are going to try and run a business, Don't bother going here
Atmosphere: 1
Food: 1
Service: 1
Dezirae Hunter
Joesph was amazing such a great help! So nice!
Atmosphere: 5
Food: 5
Service: 5
Derrick Willis
Traveling through from Michigan where we have very few Sbarro locations outside of malls. Delicious food, very clean restaurant, and an employee with a wonderfully positive and friendly demeanor. Kudos to him (and whoever hired him). This young man deserves a raise. Talked about their freshly shredded cheese and the freshness of the entire process. He sold me on an old favorite! A+ visit, thanks for having us!
Atmosphere: 5
Food: 5
Service: 5
gerardo Cervantes
I placed an online order on Wednesday order around 7 pm, but when I arrived it was closed. I’m waiting for my refund
Ashley Bryan
Joseph was awesome at helping us pick great options and gave us excellent customer service! Thanks Joseph!
Atmosphere: 5
Food: 5
Service: 5
Andrew-John Hickman
I had a great experience here today for doordash delivery pick up, Joseph was thorough and made sure that everything was included for the order as well as additional items like napkins and plates so that the customer would have everything they need for the meal. He provided great customer service! Looking forward to coming here for myself next time!
Atmosphere: 5
Food: 5
Service: 5
clayton cutlip
as a frequent flyer her ive had mostly doubts about the staff until joseph tonight best customer service ive ever had at this location
Atmosphere: 5
Food: 5
Service: 5
Steven Gutierrez
Jospeh had a great attitude, gave me recommendations and the experience didn’t disappoint! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
roger chambers
At the time it was a little slow not much atmosphere
Absolutely horrible location. Put in a larger order this morning. Called the store to make sure they could fill it and they said yes. When the door dash driver showed up at 11:30, he had 10% of my order with him. When he went back to get the rest of it, my order got cancelled with no one to reach out to me. Luckily, Dominoes said they could fill my order within 40min and got me covered. Do not go here!!!!
Atmosphere: 1
Food: 1
Service: 1
Matt Logue
Great pizza, great vibes, great people.
Joel
My wife and I love getting pizza here every time she has a doctor appointment in New Albany. Fast service and delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Darrick Harvey
They advertise being open till 9 bit close at 8 i was really looking forward to lunch sometime here but I guess that won't happen
Food was fine...the place was filthy...tables were gross...napkin dispensers all empty.. staff behind counter playing on their phone...no customers in store...no pride in their work
Atmosphere: 1
Food: 3
Service: 3
I can't tolerate this location every other sbarro I go to has exactly what I want and always makes it a good experience this one never I don't care much for pizza or stromboli I just want macaroni and cheese The past five times I have come to this location they don't have any mac and cheese and today when I went in I was told by the guy behind the counter that they just don't prep it anymore because not enough people buy it like what kind of crap is that You advertise it and you're just not going to sell it to me? I'm willing to buy it every other Sbarro I go to I get a good helping of mac and cheese and it's great but this place honestly just doesn't care at this point especially if that's how they are going to try and run a business, Don't bother going here
Atmosphere: 1
Food: 1
Service: 1
Joesph was amazing such a great help! So nice!
Atmosphere: 5
Food: 5
Service: 5
Traveling through from Michigan where we have very few Sbarro locations outside of malls. Delicious food, very clean restaurant, and an employee with a wonderfully positive and friendly demeanor. Kudos to him (and whoever hired him). This young man deserves a raise. Talked about their freshly shredded cheese and the freshness of the entire process. He sold me on an old favorite! A+ visit, thanks for having us!
Atmosphere: 5
Food: 5
Service: 5
I placed an online order on Wednesday order around 7 pm, but when I arrived it was closed. I’m waiting for my refund
Joseph was awesome at helping us pick great options and gave us excellent customer service! Thanks Joseph!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience here today for doordash delivery pick up, Joseph was thorough and made sure that everything was included for the order as well as additional items like napkins and plates so that the customer would have everything they need for the meal. He provided great customer service! Looking forward to coming here for myself next time!
Atmosphere: 5
Food: 5
Service: 5
as a frequent flyer her ive had mostly doubts about the staff until joseph tonight best customer service ive ever had at this location
Atmosphere: 5
Food: 5
Service: 5
Jospeh had a great attitude, gave me recommendations and the experience didn’t disappoint! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
At the time it was a little slow not much atmosphere
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Absolutely horrible location. Put in a larger order this morning. Called the store to make sure they could fill it and they said yes. When the door dash driver showed up at 11:30, he had 10% of my order with him. When he went back to get the rest of it, my order got cancelled with no one to reach out to me. Luckily, Dominoes said they could fill my order within 40min and got me covered.
Do not go here!!!!
Atmosphere: 1
Food: 1
Service: 1
Great pizza, great vibes, great people.
My wife and I love getting pizza here every time she has a doctor appointment in New Albany. Fast service and delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
They advertise being open till 9 bit close at 8 i was really looking forward to lunch sometime here but I guess that won't happen
Atmosphere: 5
Food: 5
Service: 1
Simply pizza 🍕
Atmosphere: 3
Food: 4
Service: 4
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