New Albany Sheetz needs to do a better job maintaining its gas pump area. And what type of a-clown uses the windshield area as a trash can.
Jermera
Supervisor gave me a hard time with a DoorDash order. Judged my for getting my ID stole. Then made a rude remark about “ how I should have it at all times. “
I love sheetz but, I won’t be coming back to this one.
Keya Holliday
I have a wonderful experience at this sheetz every time I walk in I am helped by a very nice man named rob or Robert he always helps me find my yogurt :)))
Dylan Workman
These guys can't even make a hot dog right
Sean Bigelow
got the wrong shake and it was lukewarm…no brownie bits in it.
Damien Nelson
Pro tip! You put the cheese on the sub before you toast it, not after. Cold & the cheese isn't melted at all.
skull1352
Went on 12/27/24 at 10:45 pm to order food. Terrible service.food portion was very small and over cooked. Don’t recommend
Joshua Gillotte
Saw they had zero orders so I figured I'd get a quick small French fry for my drive home. Wrong!! l stood waiting by the counter for over 20 minutes lol. They started working on orders that came in after mine as if they were punishing me for waiting at the counter while my fries sat there for 23 minutes!!
It would've been faster to drive to the other sheets and orders a small fry rather than wait here for that long. Terrible service.
Ezekiel Beyer
Takes a very loooong time to get food, Food is great and worth the wait though.
Kyla
I’m rating one star because of how loud they keep the music in here. It’s way too loud in the bathrooms and I’m not at the club lol.
Sheets in New Albany, Ohio, is a popular stop for many, especially after local high school football games. As a frequent visitor, I’ve noticed a concerning trend regarding how high school students are treated, particularly after games. While Sheets is known for its convenience and variety, the experience for young patrons, especially those celebrating a win or commiserating a loss, often leaves much to be desired.
After a Friday night football game, it’s common to see a crowd of excited students spilling into Sheets, eager to grab snacks, drinks, and a bite to eat. However, the atmosphere can quickly shift from celebration to disappointment based on how the staff interacts with these young customers. On multiple occasions, I've observed employees displaying a lack of patience and understanding toward the high school students. Instead of fostering a welcoming environment, some staff members have been dismissive, treating these young patrons with a level of disrespect that is unwarranted.
Many of these students are simply trying to enjoy the excitement of a game night. They come in groups, wearing their school colors, full of energy and enthusiasm. However, the reaction from some staff members can be discouraging. Rude comments and impatient service can turn what should be a fun experience into a disheartening one. It’s important to remember that these young individuals are part of the community, and they deserve to be treated with respect and kindness.
Moreover, the treatment of high school students can affect the overall atmosphere of Sheets. Instead of being a place where kids can celebrate their achievements or bond over a tough game, it sometimes feels unwelcoming, which is unfortunate. High school sports are an essential part of community life, and businesses like Sheets have the opportunity to support and uplift these students.
In summary, while Sheets in New Albany offers a convenient and varied menu, the treatment of high school students, particularly after football games, is a significant concern. Encouraging a more respectful and supportive environment for young patrons would not only enhance their experience but also contribute positively to the community. As a popular local spot, Sheets has the potential to be a place of celebration and camaraderie, and I hope to see improvements in how staff engage with young customers in the future.
Monte Shoemaker
So we are currently 20 min past win the app told me my food was ready and still not done. I assume they are padding the food times to stay within company policy. My order wasn't a large order. 2 chilling dogs 1 bag fry 3 small mozzarella sticks. Order after order went past me this store is getting worse every stop.
Mitch W.
Clean restrooms and Awesome Service here! Highly recommend!!
Doug Dallas
Demond is the man, taking care of customers and making sure everything is done correctly and people are satisfied before leaving sheetz :)
GIVE THE MAN A RAISE
Austin
3 times now I've had missing ingredients and it's always meat
New Albany Sheetz needs to do a better job maintaining its gas pump area. And what type of a-clown uses the windshield area as a trash can.
Supervisor gave me a hard time with a DoorDash order. Judged my for getting my ID stole. Then made a rude remark about “ how I should have it at all times. “
I love sheetz but, I won’t be coming back to this one.
I have a wonderful experience at this sheetz every time I walk in I am helped by a very nice man named rob or Robert he always helps me find my yogurt :)))
These guys can't even make a hot dog right
got the wrong shake and it was lukewarm…no brownie bits in it.
Pro tip! You put the cheese on the sub before you toast it, not after. Cold & the cheese isn't melted at all.
Went on 12/27/24 at 10:45 pm to order food. Terrible service.food portion was very small and over cooked. Don’t recommend
Saw they had zero orders so I figured I'd get a quick small French fry for my drive home.
Wrong!! l stood waiting by the counter for over 20 minutes lol. They started working on orders that came in after mine as if they were punishing me for waiting at the counter while my fries sat there for 23 minutes!!
It would've been faster to drive to the other sheets and orders a small fry rather than wait here for that long. Terrible service.
Takes a very loooong time to get food, Food is great and worth the wait though.
I’m rating one star because of how loud they keep the music in here. It’s way too loud in the bathrooms and I’m not at the club lol.
Restaurantji Recommends
Sheets in New Albany, Ohio, is a popular stop for many, especially after local high school football games. As a frequent visitor, I’ve noticed a concerning trend regarding how high school students are treated, particularly after games. While Sheets is known for its convenience and variety, the experience for young patrons, especially those celebrating a win or commiserating a loss, often leaves much to be desired.
After a Friday night football game, it’s common to see a crowd of excited students spilling into Sheets, eager to grab snacks, drinks, and a bite to eat. However, the atmosphere can quickly shift from celebration to disappointment based on how the staff interacts with these young customers. On multiple occasions, I've observed employees displaying a lack of patience and understanding toward the high school students. Instead of fostering a welcoming environment, some staff members have been dismissive, treating these young patrons with a level of disrespect that is unwarranted.
Many of these students are simply trying to enjoy the excitement of a game night. They come in groups, wearing their school colors, full of energy and enthusiasm. However, the reaction from some staff members can be discouraging. Rude comments and impatient service can turn what should be a fun experience into a disheartening one. It’s important to remember that these young individuals are part of the community, and they deserve to be treated with respect and kindness.
Moreover, the treatment of high school students can affect the overall atmosphere of Sheets. Instead of being a place where kids can celebrate their achievements or bond over a tough game, it sometimes feels unwelcoming, which is unfortunate. High school sports are an essential part of community life, and businesses like Sheets have the opportunity to support and uplift these students.
In summary, while Sheets in New Albany offers a convenient and varied menu, the treatment of high school students, particularly after football games, is a significant concern. Encouraging a more respectful and supportive environment for young patrons would not only enhance their experience but also contribute positively to the community. As a popular local spot, Sheets has the potential to be a place of celebration and camaraderie, and I hope to see improvements in how staff engage with young customers in the future.
So we are currently 20 min past win the app told me my food was ready and still not done. I assume they are padding the food times to stay within company policy. My order wasn't a large order. 2 chilling dogs 1 bag fry 3 small mozzarella sticks. Order after order went past me this store is getting worse every stop.
Clean restrooms and Awesome Service here! Highly recommend!!
Demond is the man, taking care of customers and making sure everything is done correctly and people are satisfied before leaving sheetz :)
GIVE THE MAN A RAISE
3 times now I've had missing ingredients and it's always meat
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