Starbucks
5371 New Albany Rd W, New Albany
(614) 745-6836
Recent Reviews
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Impressed with the overall quality of service at this location!
Atmosphere: 5
Food: 5
Service: 5
If you’re in a hurry, absolutely do not go to the Starbucks. I just moved to the area and was excited to see that there was a Starbucks literally around the corner from my house. I’ve been there probably five times and every single time it has been painfully slow to sit in the drive-through.
Atmosphere: 5
Food: 5
Service: 1
To the sweet soul that recommended one of their favorite drinks, I loveeeeddd it.
Iced pumpkin cream chai
Oat milk
Brown sugar
10/10 recommend if you like sweet
Atmosphere: 5
Food: 5
Service: 5
They are always so busy and even when they do mess up they fix it right away. I’ve never seen anyone here stop moving.
Atmosphere: 5
Food: 5
Service: 5
Will not serve you if you arrive within 15 minutes of closing.
Atmosphere: 3
Food: 3
Service: 1
Will not serve you if you arrive within 15 minutes of closing.
Atmosphere: 3
Food: 3
Service: 1
The workers at this starbucks are always rude. Shoving the drinks in my hand before I can even stop the car. As well, they tend to make mistakes on the drinks and food even when it says exactly what the order is on the sticker. Matched with a terrible attitude by the staff isn’t a great look.
Atmosphere: 1
Food: 1
Service: 1
The drive-through staff at this location of Starbucks are considerably less friendly than any of the others in the area and I wonder each time if it has to do with management
Atmosphere: 2
Food: 5
Service: 2
It seems like this place is really going downhill. Mobile orders are slow even when it's not busy, and most recently was given an iced black tea instead of iced black coffee on my mobile order. Spent an additional 20 minutes chatting with starbucks just to get my money back. Parking lot is usually full of litter.
Atmosphere: 3
Service: 3
First time using the app to order ahead. Great not having to wait in that line. Placed a special order and found a new favorite!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great service Ellie Jo went above and beyond to for fill customer satisfaction! Management in addition is very attentive and positive! Great experience and environment.
Atmosphere: 5
Food: 4
Service: 5
Used to be great but pretty bad now. Peter and Basil used to be my favorite baristas. I heard Peter moved on to better things, and Basil is focusing on school. Unfortunate that they don’t work here anymore. Everyone smells like weed, yells at each other, and the drive thru is super slow. Found out the woman yelling at customers was the manager as well. Now I know why my favorite baristas left.
Atmosphere: 1
Food: 3
Service: 2
Always fast and pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Political opinions shouldnt drive coffee. Agreeing with millions being killed isnt politics, its evil. I come, despite the burnt tasting coffee, because its easy stop. Ill be getting my coffee elsewhere. Removing and backtracking that you stand against mass murder and war shows once again these companies say and do anything to try to get some extra dollars, they have no morals
if i’m going to get dirty looks, on my birthday nonetheless, for asking for a straw… maybe it’s time we just put them back on the counter
Service: 1
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