Taco Bell

8511 Smith's Mill Rd, New Albany
(380) 265-2772

Recent Reviews

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Taylor Peterson

Slowest Taco Bell ever. My order always takes 25-35mins when I order through the app. I come here 3x/week and it’s always so slow

Atmosphere: 3

Food: 3

Service: 1

Mark Wert

Poor customer service at this location. Staff was rude when I asked why my order was taking so long while other customers had their orders quickly and orderd after me. Food was below average quality, seemed thrown together.

Atmosphere: 2

Food: 3

Service: 1

Josh Brandford

This place never gets an order right. Hit the gas station instead.

Atmosphere: 1

Service: 1

Ben Arneault

Was very fast and quick to get in and out. Particularly important with this being within distance of the airport. Everything I had was correct and the people inside were very nice. For a quick bite I don't think much else could have been done better.

Atmosphere: 5

Food: 5

Service: 5

Sandy W

Tables were dirty. Ordered dine in. They made food n sat it in a bag behind counter. Never called our name.
Fries were old n cold. I go in to get a fresh meal. My crunchy taco was gross. I ordered 2 burritos. 1 with onion 1 without. Not marked. So we had to take a bite of them to figure that out.
Went to counter. Girl on drive thru sitting on the floor on her phone.
This store is new. Dirty. And a total fail!
Didn't know Managers parked right outside door??? Corporate store? I'd hope not. What a Mess!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Nacho Fries

J Sheets II

Consistent. Very busy for lunch. But usually able to get in and out quick. Parking gets a bit hairy on a small lot. The have Baja Blast and Mt Dew Zero.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mtn Dew Baja Blast Zero Sugar

Mike Joyce

It is Saturday lunch time, so not as crowded as in the middle of the week but several people inside and the drive through was full. I watched the staff fix everyone's food. I was very impressed with the speed in which they moved. Not usual for a fast food restaurant. The guy fixing orders for the counter and the guy fixing for the drive through were very good. I love taco bell, but most have sorry help. But not here

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mexican Pizza

Prince Kc

Ordered at night time,Friendly guys and the crispy cantina tacos was hot and awesome ?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cantina Chicken Soft Taco

Paul Love

Never again will I go there for lunch. Omgosh there was so many cars in the drove thru that the line ended on the street. So I went inside and there was about 15 people inside. So I ordered Anyway and waited 1 hour and 20 minutes for my food but yet the drive thru was moving pretty good, but the inside was moving very slow. I really don't recommend going there for lunch time. But there food was great and made excellent, and the staff was really polite, considering the circumstances and the lunch hour rush.

Service: 1

Saturn Mercer

Food was so old and I couldn't even bite into it. It was rock hard.

Atmosphere: 5

Food: 1

Service: 5

Theodore Coleman

This location is new so service is very slow. It is getting better.

Atmosphere: 4

Food: 4

Service: 2

cole

i door dashed taco bell and got the cantina quesadilla box combo and my quesadilla was a blob, and there was spit in my Baja blast. this happened 8/25/24 never comin back

Food: 1

Service: 1

carrie smith

Great thank you

Atmosphere: 5

Food: 5

Service: 5

Megan Brummett

Ordered a #6 2 chicken chalupas with a soft taco supreme and got beef chalupas instead with no taco?.. very unhappy pregnant lady

Atmosphere: 1

Food: 1

Service: 1

Chris Erwin

The parking lot is way too tight. Driveway too
Someone pushed the shrink button.
Food was good but took way too long even at lunchtime

Atmosphere: 3

Food: 4

Service: 3

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