KFC
4020 Rhodes Ave, New Boston
(740) 456-5900
Recent Reviews
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I don't know how anything tasted or how anything is at this restaurant because no one would help me or take my order. There was no one in line inside or in the drive-thru either. There is no reason why my order should not have been taken. Zero stars.
Place is always hot makes you wait 20+ mins for one meal , this place sucks compared to the trail kfc
Atmosphere: 1
Food: 1
Service: 2
Clean and friendly
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes
Poor service
Atmosphere: 2
Food: 3
Service: 2
I personally had a bad experience, I ordered two spicy chicken sandwiches. They were dry and hard. I immediately notified the person working there and they made it right it was not a issue, that kind of surprised me,they did not even ask to see the old sandwiches so I tossed them in the trash. I give them a A for taking care of the problem but it kind of left a bad taste in my mouth.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Sandwich
Chicken tenders are dry and tough every trip. Bummed.
Atmosphere: 4
Food: 3
Service: 4
2 pc Meal deal for 4.99 is a good deal. Friendly workers and they move quick even though they were busy and short staffed
Atmosphere: 5
Food: 5
Service: 5
No Receipt and no Butter restroom was locked
Atmosphere: 1
Food: 2
Service: 2
I bought the 3 piece chicken tenders on 3/21/24 brought it home and couldn’t believe what I got for $8.48 . The three tenders were about 3 inches long and about a half inches thick. That will be my last time ordering from KFC .
Atmosphere: 4
Service: 3
I genuinely have no idea how this location is even still open, you have to practically beg the employees to do their jobs and there's constantly stuff missing from our orders, at which we've paid for. Won't be going back here, this area deserves better.
Restaurantji Recommends
I genuinely have no idea how this location is even still open, you have to practically beg the employees to do their jobs and there's constantly stuff missing from our orders, at which we've paid for. Won't be going back here, this area deserves better.
ALWAYS OUT OF CHICKEN !!!! Worst store ( location) at least once / twice weekly ( regardless of the time of day), they are out of chicken. FYI ... their main item !
Food: 1
Service: 1
Spent over $30. They rang me up for an extra classic chicken sandwich. I told them don’t worry but please make it a regular spicy sandwich. Then get home it has no pickles. Ordered a spicy chicken sandwich with extra pickle. It also had no pickles. Tried calling the store when I got home to let them know. Then they wouldn’t answer the phone. I believe they actually took the phone off the hook. So I called corporate. This is unacceptable. I work in fast food myself. You have to answer the phone. Without the customer you wouldn’t have a job or a business. Do better, I’m gonna stop coming cause it’s wrong every single time. The girl at the window got an attitude when I told her it wasn’t supposed to be but one plain classic sandwich but 2 bbq sauces. Like if you hate people that much. Then find another job. Cause customer service isn’t your strong suit. Have a great day!!!
Terrible customer service waited very long time for cold food
I don’t typically go online and leave negative comments, however the staff at KFC in New Boston would not answer the phone to rectify the situation. We went through the drive thru and was cut off by the worker while we were still ordering. We got our order home and was missing chicken and mashed potatoes and what food we did have wasn’t good. Mac n cheese tasted as if it was sitting under a heat lamp all day. The chicken tenders were rubbery and biscuits were hard. Stopped going to this location about a year ago for the same reason but was hoping they improved, but that didn’t happen. Very disappointed
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