The staff and management were awesome. The manager was really nice, she helped me out with my mobile order. I would highly recommend this location because of the customer service.
Atmosphere: 5
Food: 5
Service: 5
Ric Cattell
Clean your bathrooms! After seeing the state of te restroom it should not have surprised me how little care was given the food. Ordered a Deluxe McCrispy that looked like it was assembled by a toddler. Mayo or whatever the sauce was nowhere near evenly spread, so sandwich was mostly dry.
Atmosphere: 1
Food: 1
Service: 1
Tim Hatfield
Worst McDonald’s in the area rude staff and order is wrong almost every time
Atmosphere: 1
Food: 1
Service: 1
Jesus S
I ordered 2 cheeseburgers and a snack wrap. Somehow that took over 15 minutes to get. Went through the drive thru, at least 4 cars before me got their meal before me as well. I had to go inside and ask for my food and they had it sitting in the warmer done and ready. Then once I went home I found a hair inside the snack wrap. This isn't the crew members fault, it's the managers theyre incompetent.
Atmosphere: 2
Food: 3
Service: 1
JT Styles
They always mess orders up, and then the staff is extremely rude after you try to just get your order rite! (Has happened several times now) And if you do get your food, it's cold like it's been sitting forever. Just an all around BAD restaurant!
Atmosphere: 1
Food: 1
Service: 1
Lisa Conley
I went through the drive thru. There was only one car in front of me that went through pretty quickly but I sat at the window for about 8 minutes to have my food and drink be handed out to me. One of the workers was leaning against the wall where the window opens and there were others just standing and talking. When I got my order, I opened my double cheeseburgers, they were just thrown together and old. I couldn't even finish eating. I threw my food away. For as long as I waited, I should have had fresh food. I do not recommend this restaurant
Atmosphere: 2
Food: 1
Service: 1
John Mericle
It's McDonald's, you know what you're getting. Avoid this location any Sunday after 7pm. They seem to really precook the food and dry things out.
Edit to 1 star. Avoid this location drive through unless you like waiting. You could order a cup of water and a ketchup packet and this place will ask you to pull forward to a spot and wait.
EVERY. SINGLE. TIME.
Doesn't matter what you order. Doesn't matter when you order it. Doesn't matter if no one's there. It feels like my name is, Canumoveforward whenever I go there.
David Carlson
Went at 11pm after night fishing, food was fresh and customer service was great. Way better than the Fairborn and Beavercreek locations, found my new McDonald’s even if it’s an 11 min drive!
Atmosphere: 5
Food: 5
Service: 5
Olivia Diller
This McDonald’s isn’t being ran properly. They are trying to compete with the New McDonald’s that opened in New Carlisle but are failing. They make you pull up so their clock doesn’t run out and they can make the fries fresh which just wastes my time and everyone else’s. This is FAST food. We received our drinks and our s’mores McFlurry and they gave me a small cup half filled and it was $4.79!! They had us pull forward to wait for the rest of our food. I went inside and the kid asked what was wrong and I showed him the cup. He said that is what they are using because they don’t have the normal sized McFlurry cups and that was the correct amount. The young lady working even said that was not right and it should be more than that. While I was standing there a man came up asking for a table to be wiped off because they were ALL dirty. The cups ended up coming in on the truck while I was still there so they remade the McFlurry in the correct cup and it was 4 times the amount of what we were originally given. I said thank you to the kid and he didn’t say a word. Then I go back out to the car and my husband is still waiting on our food. FOUR cars pass by us and still no food. My husband went inside with our receipt and had to ask for it. This McDonald’s sucks.
Atmosphere: 1
Food: 1
Service: 1
Shelby Thomas
Shoutout to the tired and underpaid 3rd shift worker that accidentally put three beef patties on my mcdouble. this is the only thing i’ve eaten today. i love you 😭
Over the years McDonald's has gone down hill. The quality of food goes as their prices go up. I can steak for all most on what they for meal. I find myself going to McDonald's less and less I think before long I will cut them out totally.
Atmosphere: 2
Food: 3
Service: 3
Liam Potts
If your there ask Damien to make your McFlurry he is the greatest worker there
Atmosphere: 5
Food: 5
Service: 5
Jon Hively
I used their app to order for my neighbor and I. We ordered a large cup of coffee, and a small cup of coffee. The order should have totaled $2.18 however the lady at the order screen indicated that the order total was $2.78. Before leaving the screen I contested, she told me she will inform the manager. Upon arrival to the first window, 20 mins later, I was greeted by their manager Brandy. She asked me what the problem was. I explained that they were attempting to overcharge me by 60 cents. She looked at me and told me I was arguing with her, so I could just leave. I said excuse me? She said if I didn't leave she would call the police. I tried to explain to her that I've been patronizing that McDonald's store for more than 35 years, and that I was a lifetime customer. I called corporate to voice my complaint about this store, and the idiot named Brandy that they have working there. Later I attempted to explain the same story to their general manager named Leah. Leah refused to identify herself more than three times, all while trying to insist I tell her who I was. Finally she admitted that she was indeed the general manager. She told me it's not their problem how the machine rings up an order. She also told me the district manager is Paul . It's been more than a week and still no follow up from Paul. I haven't spent one red cent at McDonald's since then. I usually stop by McDonald's for coffee 3 to 4 times a week for breakfast/lunch but no more. They could shut this McDonald's down, cause the majority of the people working there shouldn't even have a job. Absolutely horrible example of a corporate store. I wish I could indicate zero stars.
Christa Brown
Horrible
Bobby Mccoy
Dear McDonald's Team,
I am writing to express my sincere appreciation for the exceptionally well-prepared and balanced meal I received at your restaurant on April 19, 2025, at approximately 6:00 PM.
I was particularly impressed with how precisely my order was fulfilled. Everything was served piping hot, which is always a welcome sign. What truly stood out was how the food maintained its temperature throughout my meal. My double cheeseburger stayed satisfyingly hot until the very last bite, and the same was true for the French fries. Even the McNuggets were wonderfully hot when I got to them.
Beyond the excellent food quality, I also wanted to commend one of your employees, a young lady named Abby. She provided me with exceptionally good service, and her attention to detail clearly contributed to my positive experience.
I was very impressed with the quality of the food and the outstanding service I received during my visit. It's experiences like this that keep customers coming back.
Thank you for providing such a positive dining experience.
Sincerely,
A Very Impressed Customer
The staff and management were awesome. The manager was really nice, she helped me out with my mobile order. I would highly recommend this location because of the customer service.
Atmosphere: 5
Food: 5
Service: 5
Clean your bathrooms! After seeing the state of te restroom it should not have surprised me how little care was given the food. Ordered a Deluxe McCrispy that looked like it was assembled by a toddler. Mayo or whatever the sauce was nowhere near evenly spread, so sandwich was mostly dry.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s in the area rude staff and order is wrong almost every time
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 cheeseburgers and a snack wrap. Somehow that took over 15 minutes to get. Went through the drive thru, at least 4 cars before me got their meal before me as well. I had to go inside and ask for my food and they had it sitting in the warmer done and ready. Then once I went home I found a hair inside the snack wrap. This isn't the crew members fault, it's the managers theyre incompetent.
Atmosphere: 2
Food: 3
Service: 1
They always mess orders up, and then the staff is extremely rude after you try to just get your order rite! (Has happened several times now) And if you do get your food, it's cold like it's been sitting forever. Just an all around BAD restaurant!
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru. There was only one car in front of me that went through pretty quickly but I sat at the window for about 8 minutes to have my food and drink be handed out to me. One of the workers was leaning against the wall where the window opens and there were others just standing and talking. When I got my order, I opened my double cheeseburgers, they were just thrown together and old. I couldn't even finish eating. I threw my food away. For as long as I waited, I should have had fresh food. I do not recommend this restaurant
Atmosphere: 2
Food: 1
Service: 1
It's McDonald's, you know what you're getting. Avoid this location any Sunday after 7pm. They seem to really precook the food and dry things out.
Edit to 1 star. Avoid this location drive through unless you like waiting. You could order a cup of water and a ketchup packet and this place will ask you to pull forward to a spot and wait.
EVERY. SINGLE. TIME.
Doesn't matter what you order. Doesn't matter when you order it. Doesn't matter if no one's there. It feels like my name is, Canumoveforward whenever I go there.
Went at 11pm after night fishing, food was fresh and customer service was great. Way better than the Fairborn and Beavercreek locations, found my new McDonald’s even if it’s an 11 min drive!
Atmosphere: 5
Food: 5
Service: 5
This McDonald’s isn’t being ran properly. They are trying to compete with the New McDonald’s that opened in New Carlisle but are failing. They make you pull up so their clock doesn’t run out and they can make the fries fresh which just wastes my time and everyone else’s. This is FAST food. We received our drinks and our s’mores McFlurry and they gave me a small cup half filled and it was $4.79!! They had us pull forward to wait for the rest of our food. I went inside and the kid asked what was wrong and I showed him the cup. He said that is what they are using because they don’t have the normal sized McFlurry cups and that was the correct amount. The young lady working even said that was not right and it should be more than that. While I was standing there a man came up asking for a table to be wiped off because they were ALL dirty. The cups ended up coming in on the truck while I was still there so they remade the McFlurry in the correct cup and it was 4 times the amount of what we were originally given. I said thank you to the kid and he didn’t say a word. Then I go back out to the car and my husband is still waiting on our food. FOUR cars pass by us and still no food. My husband went inside with our receipt and had to ask for it. This McDonald’s sucks.
Atmosphere: 1
Food: 1
Service: 1
Shoutout to the tired and underpaid 3rd shift worker that accidentally put three beef patties on my mcdouble. this is the only thing i’ve eaten today. i love you 😭
Food: 5
Service: 5
Restaurantji Recommends
Over the years McDonald's has gone down hill. The quality of food goes as their prices go up. I can steak for all most on what they for meal. I find myself going to McDonald's less and less I think before long I will cut them out totally.
Atmosphere: 2
Food: 3
Service: 3
If your there ask Damien to make your McFlurry he is the greatest worker there
Atmosphere: 5
Food: 5
Service: 5
I used their app to order for my neighbor and I. We ordered a large cup of coffee, and a small cup of coffee. The order should have totaled $2.18 however the lady at the order screen indicated that the order total was $2.78. Before leaving the screen I contested, she told me she will inform the manager. Upon arrival to the first window, 20 mins later, I was greeted by their manager Brandy. She asked me what the problem was. I explained that they were attempting to overcharge me by 60 cents. She looked at me and told me I was arguing with her, so I could just leave. I said excuse me? She said if I didn't leave she would call the police. I tried to explain to her that I've been patronizing that McDonald's store for more than 35 years, and that I was a lifetime customer. I called corporate to voice my complaint about this store, and the idiot named Brandy that they have working there. Later I attempted to explain the same story to their general manager named Leah. Leah refused to identify herself more than three times, all while trying to insist I tell her who I was. Finally she admitted that she was indeed the general manager. She told me it's not their problem how the machine rings up an order. She also told me the district manager is Paul . It's been more than a week and still no follow up from Paul. I haven't spent one red cent at McDonald's since then. I usually stop by McDonald's for coffee 3 to 4 times a week for breakfast/lunch but no more. They could shut this McDonald's down, cause the majority of the people working there shouldn't even have a job. Absolutely horrible example of a corporate store. I wish I could indicate zero stars.
Horrible
Dear McDonald's Team, I am writing to express my sincere appreciation for the exceptionally well-prepared and balanced meal I received at your restaurant on April 19, 2025, at approximately 6:00 PM. I was particularly impressed with how precisely my order was fulfilled. Everything was served piping hot, which is always a welcome sign. What truly stood out was how the food maintained its temperature throughout my meal. My double cheeseburger stayed satisfyingly hot until the very last bite, and the same was true for the French fries. Even the McNuggets were wonderfully hot when I got to them. Beyond the excellent food quality, I also wanted to commend one of your employees, a young lady named Abby. She provided me with exceptionally good service, and her attention to detail clearly contributed to my positive experience. I was very impressed with the quality of the food and the outstanding service I received during my visit. It's experiences like this that keep customers coming back. Thank you for providing such a positive dining experience. Sincerely, A Very Impressed Customer
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