If your there ask Damien to make your McFlurry he is the greatest worker there
Jon Hively
I used their app to order for my neighbor and I. We ordered a large cup of coffee, and a small cup of coffee. The order should have totaled $2.18 however the lady at the order screen indicated that the order total was $2.78. Before leaving the screen I contested, she told me she will inform the manager. Upon arrival to the first window, 20 mins later, I was greeted by their manager Brandy. She asked me what the problem was. I explained that they were attempting to overcharge me by 60 cents. She looked at me and told me I was arguing with her, so I could just leave. I said excuse me? She said if I didn't leave she would call the police. I tried to explain to her that I've been patronizing that McDonald's store for more than 35 years, and that I was a lifetime customer. I called corporate to voice my complaint about this store, and the idiot named Brandy that they have working there. Later I attempted to explain the same story to their general manager named Leah. Leah refused to identify herself more than three times, all while trying to insist I tell her who I was. Finally she admitted that she was indeed the general manager. She told me it's not their problem how the machine rings up an order. She also told me the district manager is Paul . It's been more than a week and still no follow up from Paul. I haven't spent one red cent at McDonald's since then. I usually stop by McDonald's for coffee 3 to 4 times a week for breakfast/lunch but no more. They could shut this McDonald's down, cause the majority of the people working there shouldn't even have a job. Absolutely horrible example of a corporate store. I wish I could indicate zero stars.
Christa Brown
Horrible
Bobby Mccoy
Dear McDonald's Team,
I am writing to express my sincere appreciation for the exceptionally well-prepared and balanced meal I received at your restaurant on April 19, 2025, at approximately 6:00 PM.
I was particularly impressed with how precisely my order was fulfilled. Everything was served piping hot, which is always a welcome sign. What truly stood out was how the food maintained its temperature throughout my meal. My double cheeseburger stayed satisfyingly hot until the very last bite, and the same was true for the French fries. Even the McNuggets were wonderfully hot when I got to them.
Beyond the excellent food quality, I also wanted to commend one of your employees, a young lady named Abby. She provided me with exceptionally good service, and her attention to detail clearly contributed to my positive experience.
I was very impressed with the quality of the food and the outstanding service I received during my visit. It's experiences like this that keep customers coming back.
Thank you for providing such a positive dining experience.
Sincerely,
A Very Impressed Customer
Bethanie Parshall
I've never seen a mcds team made up of only people with special needs, but it's such a cool concept! I do wish there was someone there making sure the orders are correct though. I haven't had my order correct from that location in over a year. Just be prepared to be more patient because this location is kind enough to give those with special needs a job.
Kuda
Night shift refused to serve me because I walked up to the window. Couldn’t get in the drive thru because I had a truck. Horrible service I wouldn’t recommend my fellow truckers to stop by this place. If there was a zero for any stars I would’ve given 0
Service: 1
Adam Holmes
Slow drive threw. Not sure what's going on at this site of an evening.
Staff was curious probably just short people.
Food: 4
Service: 3
Tim Williams
Turn your PHONE ON.
Atmosphere: 1
Food: 1
Service: 1
Marshall Leigh
This place is heaven. Home away from home. I've been coming here to feast for 40 years. It has made me the man I am today. It's better than the one in New Carlisle. The staff is sexier and always get my order right. Less DEI. I don't even check the bag at the window for 2 minutes while others are waiting behind me anymore. The burgers at this store are made with Waygu beef and the fries cooked in beef tallow. The apple pies are deep fried and the McBLT comes in the special sectioned Styrofoam container. No micro plastics here! Or maybe order a McPizza and play in the playground in front of the store that smells like raccoon piss 😁
They were packed in the Drive Thru this Morning for Grand Opening and I was thru it within 5 minutes. Wtg everyone, great job. Not to mention, but my food order was actually right and hot. Thank you so much. Please keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Sara Williams
Whatever you do, do not go here if you can help it. There is so many health concerns when it comes to the restaurant. One large example, ask them when the last time they ACTUALLY cleaned their ice cream machine.. let alone any machine. If you're still not convinced go ahead and get a sweet tea that you can't even look through ?. It is sad because alot of the younger people working are actually pretty nice.
Atmosphere: 2
Food: 1
Service: 1
Nathan Bacon
Worst mc d around
Chelssie Shirey
Worst fast food service I've ever seen. I have worked at wendys for 19 years as a C.O General manager and I've never seen a restaurant as terrible as this McDonald's. Ordered 40.00 worth food got pulled up for 25mins get my food cold and half of it missing, gives me my frozen drinks why I wait so they was trash. Go in go off and nothing done at all. Absolutely trashy and nasty definitely needs new management
Emily Herrick
My food was horrible I ordered two cheeseburgers mustard only they were dark and I found some black stuff inside my burger and my dad pay for my food and it was not worth it and it was not worth the time and money don't go to this McDonald's is bad and finding some black inside a cheeseburgers disgusting and my friend got two cheeseburgers we said no pickles because my friend is allergic but they put it on her sandwich anyway ?
If your there ask Damien to make your McFlurry he is the greatest worker there
I used their app to order for my neighbor and I. We ordered a large cup of coffee, and a small cup of coffee. The order should have totaled $2.18 however the lady at the order screen indicated that the order total was $2.78. Before leaving the screen I contested, she told me she will inform the manager. Upon arrival to the first window, 20 mins later, I was greeted by their manager Brandy. She asked me what the problem was. I explained that they were attempting to overcharge me by 60 cents. She looked at me and told me I was arguing with her, so I could just leave. I said excuse me? She said if I didn't leave she would call the police. I tried to explain to her that I've been patronizing that McDonald's store for more than 35 years, and that I was a lifetime customer. I called corporate to voice my complaint about this store, and the idiot named Brandy that they have working there. Later I attempted to explain the same story to their general manager named Leah. Leah refused to identify herself more than three times, all while trying to insist I tell her who I was. Finally she admitted that she was indeed the general manager. She told me it's not their problem how the machine rings up an order. She also told me the district manager is Paul . It's been more than a week and still no follow up from Paul. I haven't spent one red cent at McDonald's since then. I usually stop by McDonald's for coffee 3 to 4 times a week for breakfast/lunch but no more. They could shut this McDonald's down, cause the majority of the people working there shouldn't even have a job. Absolutely horrible example of a corporate store. I wish I could indicate zero stars.
Horrible
Dear McDonald's Team, I am writing to express my sincere appreciation for the exceptionally well-prepared and balanced meal I received at your restaurant on April 19, 2025, at approximately 6:00 PM. I was particularly impressed with how precisely my order was fulfilled. Everything was served piping hot, which is always a welcome sign. What truly stood out was how the food maintained its temperature throughout my meal. My double cheeseburger stayed satisfyingly hot until the very last bite, and the same was true for the French fries. Even the McNuggets were wonderfully hot when I got to them. Beyond the excellent food quality, I also wanted to commend one of your employees, a young lady named Abby. She provided me with exceptionally good service, and her attention to detail clearly contributed to my positive experience. I was very impressed with the quality of the food and the outstanding service I received during my visit. It's experiences like this that keep customers coming back. Thank you for providing such a positive dining experience. Sincerely, A Very Impressed Customer
I've never seen a mcds team made up of only people with special needs, but it's such a cool concept! I do wish there was someone there making sure the orders are correct though. I haven't had my order correct from that location in over a year. Just be prepared to be more patient because this location is kind enough to give those with special needs a job.
Night shift refused to serve me because I walked up to the window. Couldn’t get in the drive thru because I had a truck. Horrible service I wouldn’t recommend my fellow truckers to stop by this place. If there was a zero for any stars I would’ve given 0
Service: 1
Slow drive threw. Not sure what's going on at this site of an evening.
Staff was curious probably just short people.
Food: 4
Service: 3
Turn your PHONE ON.
Atmosphere: 1
Food: 1
Service: 1
This place is heaven. Home away from home. I've been coming here to feast for 40 years. It has made me the man I am today. It's better than the one in New Carlisle. The staff is sexier and always get my order right. Less DEI. I don't even check the bag at the window for 2 minutes while others are waiting behind me anymore. The burgers at this store are made with Waygu beef and the fries cooked in beef tallow. The apple pies are deep fried and the McBLT comes in the special sectioned Styrofoam container. No micro plastics here! Or maybe order a McPizza and play in the playground in front of the store that smells like raccoon piss 😁
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They were packed in the Drive Thru this Morning for Grand Opening and I was thru it within 5 minutes. Wtg everyone, great job. Not to mention, but my food order was actually right and hot. Thank you so much. Please keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Whatever you do, do not go here if you can help it. There is so many health concerns when it comes to the restaurant. One large example, ask them when the last time they ACTUALLY cleaned their ice cream machine.. let alone any machine. If you're still not convinced go ahead and get a sweet tea that you can't even look through ?. It is sad because alot of the younger people working are actually pretty nice.
Atmosphere: 2
Food: 1
Service: 1
Worst mc d around
Worst fast food service I've ever seen. I have worked at wendys for 19 years as a C.O General manager and I've never seen a restaurant as terrible as this McDonald's. Ordered 40.00 worth food got pulled up for 25mins get my food cold and half of it missing, gives me my frozen drinks why I wait so they was trash. Go in go off and nothing done at all. Absolutely trashy and nasty definitely needs new management
My food was horrible I ordered two cheeseburgers mustard only they were dark and I found some black stuff inside my burger and my dad pay for my food and it was not worth it and it was not worth the time and money don't go to this McDonald's is bad and finding some black inside a cheeseburgers disgusting and my friend got two cheeseburgers we said no pickles because my friend is allergic but they put it on her sandwich anyway ?
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