OmygoodnessFor the first time In Many years... I got French fries that were actually done !!!I had to ask for them well done...but they were actually cooked correctly.Amazing!!
Atmosphere: 2
Food: 5
Service: 3
Quintin Goffe
Terrible service. I ordered one cheeseburger and had to pull over to wait. Inexcusable.
Food: 2
Service: 1
Stacey Ferguson
Very polite employees, fast service, and everything was fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder
Maureena Myers
I was there last Friday March 15, 2024. I'm almost always very happy with everything. The food, the service everything. I came for breakfast through the drive thru. Food was hot and fresh. Didn't have to wait too long even though there was a very long line. My order was accurate. One of the things I ordered was the Carmel Iced Coffee. It was so good, delicious. I know a lot of people that complain about this place. This place is NOT that bad and people need to get a life. However, Park Layne which is where I grew up lets just say there is a lot of riff raff here, too much. Not the best place to live and as soon as I can, I'm out of here. Great job McDonalds! Don't let "these" people get you down. Consider the source. It's typical. There are certain types of people when they move into a neighborhood it goes to pot and that's exactly what has happened. I didn't give any stars on the atmosphere because I never go in there so I don't know.
Food: 5
Service: 5
Beth Reda
35 minutes for getting food Extremely too
Atmosphere: 3
Food: 5
Service: 2
shayla shotts
This mcdonalds needs new management. They are rude. You will spend 20 plus mins in the drive thru even if there's 2 cars. Shake machine is always down. They don't do their orders for truck correctly so they literally are out of almost everything. They've forgotten me in the number section after they pulled me for fresh food. Literally said they forgot me.
Atmosphere: 1
Food: 1
Service: 1
Meghan Adams
I used to LOVE this mcds. & there are a few employees I still really love and they have always been kind to me and my son. But on Tuesday February 27th at roughly 9:10 am the manager on duty was so condescending towards me & she refused to give me her name which tells you she knows she was in the wrong.I pull up to the drive thru and pull up my code and I give it to them, I had a code for a dollar large any coffee. It didn't work on their end, but it says it worked on my end so I'm not able to give them the code again because it's 1x a day or sometimes it resets in 15 mins (mine was saying it would reset in 15 mins, I'm assuming because it didn't actually go through) So I asked if they could honor it anyway, because in the past when this has happened they usually honor it because it's a system error not customers fault, I didnt do anything wrong and mcds didnt either this stuff just happens. No biggie, right?Well she claims a manager has to do it, which I know is not correct, so I already had a feeling they were going to be rude towards me. & I was correct, the manager played nice at first in a super fake nice voice, and i explained what happened and I wasnt rude towards her, because I know it's not their fault so I'm just praying they'd honor it because I just want my coffee. Well they refused and treated me like I was lying. I felt like it was an interrogation. I wasn't treated like a person, I was treated like a criminal it was ridiculous. She kept insinuating I had used the code already today, this is my first time even out, I had to get my son on the bus for pre-k, and she says the only way the code wouldn't work on our end is if you used it. And I'm like I did use it, I JUST gave it to you guys, I can't explain anymore then they can why it didn't work. I just don't understand why it was such a big deal to honor my code. They had it out for me. Held up the line big time, during breakfast time, all because they wouldn't honor a stupid code. I explained this happens sometimes but they usually just honor it for me and the manager says "I will NOT be honoring the code for YOU" I was so shocked, I have never had someone be so mean to me over something so small. I even said like so you'd risk this mcds not getting any of my business over this code?& look I literally never write reviews you can click on my name and check; I'm so laid back and I'm not a Karen, I give credit where credit is due, But the way she tricked me and spoke to me genuinely hurt my feelings. After she refused to give me her name when I asked because i told her I'd be writing a review, she goes on to say have a nice day like she didnt just treat me like crap so I might have said something not so nice. But let's not act like that's not what she meant when she said "Have a nice day."So I left and drove to Huber Heights and they had NO issues with my code. (Because I hadn't used the code, park layne mcds just messed it up, it wasn't my fault) So the code had refreshed and I gave it to them and it worked, it's a christmas miracle.But mind you, the manager at Park Layne told me I'd have to wait 24 hours, this was when she had decided I was lying and had used the code I guess. Because at one point she mentioned waiting the 15 mins for it to reset. So she wanted me to have to wait the 15 mins, that means the code just didn't work on their end, so why wouldn't she honor it? See what I mean? That's so condescending and just plain mean. So I will drive to tipp city and or Huber from now on. Unless I know my favorite employees are working and not this mean miserable person and I hope she goes somewhere else because she doesn't belong at this mcds or any of them. She needs a new job away from people she is not a people person and doesn't resolve conflict well. That should be #1 when working in fast food/retail.
Atmosphere: 1
Service: 1
Michael Mathis
One of the worst if not the worst mcdonalds ever.. how do you mess up so much? I order a SAUSAGE BAGEL how tf did you misplace for STEAK.. and that's not all.. all of your sandwiches are poorly made.. Get Better!
Atmosphere: 3
Food: 1
Service: 1
Olivia Coughlin
My partner and I doordash for extra money and this morning this McDonald’s had us sitting in the drive thru for thirty minutes just to tell us they wouldn’t do the order. This was at three a.m. and the parking lot was completely empty. We sat in the drive thru and were only spoken to twice and the second older woman was incredibly rude. She has a sassy tone every time we go to this McDonald’s. She always has an attitude and is short with us and I honestly can’t believe she still works there. After sitting for thirty minutes she came back to the speaker to tell us that breakfast just switched over and they weren’t going to do the order. Which would be fine if we hadn’t sat there for thirty minutes, which is what caused it to change over to breakfast, just to be sent away with no money, wasted gas, and a messed up rating on our door dash account. It all could’ve been avoided if anyone had acknowledged us. Do better.
I wanted Dinner here at 4 am and breakfast they said 5 am they switch stuff around. Wanted to get double big Mac but I guess I won't come here lieing about hours and stuff on food. I guess it will be other locations then gonna spread the
Atmosphere: 1
Food: 1
Service: 1
Scott Strong
You gotta try the street Tacos
Jean Schenck
Worst McDonald’s in the area. Every time I decide to go through the drive thru, it’s always something. If you’re not sitting in line for 30 minutes, they’ll mess something in your order up. They’ve been out of cups for large frappes before and gave me a medium instead of two smalls to make up for it. The employees are fine but just don’t care about their jobs. Today I went to get 2 squishmallow happy meals. I called on my way to make sure they still had the toys. After leaving the parking lot and popping open the boxes, I saw I was given a different toy. After going inside with the toys and receipt , they gave me the squishmallows. After getting home and opening the burgers, the patties were ridiculously dry. I work at Wendy’s, I know how it goes. They don’t use timers to ensure fresh food. I gave the patties to my dog as they were inedible. I will never be back.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Hamburger, Happy Meal
Manny M.
Slow, inefficient, smokers as workers, manager is very unprofessional, unproductive, and gets orders wrong regularly. Please go somewhere else to get your food.
Brooke Matheny
It was nice and clean. Bathrooms clean. I got through the drive-through quick and food was
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Double Cheeseburger, Fish Sandwich, Cheeseburger, Quarter Pounder
Always great food and service.
Atmosphere: 5
Food: 5
Service: 5
OmygoodnessFor the first time In Many years... I got French fries that were actually done !!!I had to ask for them well done...but they were actually cooked correctly.Amazing!!
Atmosphere: 2
Food: 5
Service: 3
Terrible service. I ordered one cheeseburger and had to pull over to wait. Inexcusable.
Food: 2
Service: 1
Very polite employees, fast service, and everything was fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder
I was there last Friday March 15, 2024. I'm almost always very happy with everything. The food, the service everything. I came for breakfast through the drive thru. Food was hot and fresh. Didn't have to wait too long even though there was a very long line. My order was accurate. One of the things I ordered was the Carmel Iced Coffee. It was so good, delicious. I know a lot of people that complain about this place. This place is NOT that bad and people need to get a life. However, Park Layne which is where I grew up lets just say there is a lot of riff raff here, too much. Not the best place to live and as soon as I can, I'm out of here. Great job McDonalds! Don't let "these" people get you down. Consider the source. It's typical. There are certain types of people when they move into a neighborhood it goes to pot and that's exactly what has happened. I didn't give any stars on the atmosphere because I never go in there so I don't know.
Food: 5
Service: 5
35 minutes for getting food Extremely too
Atmosphere: 3
Food: 5
Service: 2
This mcdonalds needs new management. They are rude. You will spend 20 plus mins in the drive thru even if there's 2 cars. Shake machine is always down. They don't do their orders for truck correctly so they literally are out of almost everything. They've forgotten me in the number section after they pulled me for fresh food. Literally said they forgot me.
Atmosphere: 1
Food: 1
Service: 1
I used to LOVE this mcds. & there are a few employees I still really love and they have always been kind to me and my son. But on Tuesday February 27th at roughly 9:10 am the manager on duty was so condescending towards me & she refused to give me her name which tells you she knows she was in the wrong.I pull up to the drive thru and pull up my code and I give it to them, I had a code for a dollar large any coffee. It didn't work on their end, but it says it worked on my end so I'm not able to give them the code again because it's 1x a day or sometimes it resets in 15 mins (mine was saying it would reset in 15 mins, I'm assuming because it didn't actually go through) So I asked if they could honor it anyway, because in the past when this has happened they usually honor it because it's a system error not customers fault, I didnt do anything wrong and mcds didnt either this stuff just happens. No biggie, right?Well she claims a manager has to do it, which I know is not correct, so I already had a feeling they were going to be rude towards me. & I was correct, the manager played nice at first in a super fake nice voice, and i explained what happened and I wasnt rude towards her, because I know it's not their fault so I'm just praying they'd honor it because I just want my coffee. Well they refused and treated me like I was lying. I felt like it was an interrogation. I wasn't treated like a person, I was treated like a criminal it was ridiculous. She kept insinuating I had used the code already today, this is my first time even out, I had to get my son on the bus for pre-k, and she says the only way the code wouldn't work on our end is if you used it. And I'm like I did use it, I JUST gave it to you guys, I can't explain anymore then they can why it didn't work. I just don't understand why it was such a big deal to honor my code. They had it out for me. Held up the line big time, during breakfast time, all because they wouldn't honor a stupid code. I explained this happens sometimes but they usually just honor it for me and the manager says "I will NOT be honoring the code for YOU" I was so shocked, I have never had someone be so mean to me over something so small. I even said like so you'd risk this mcds not getting any of my business over this code?& look I literally never write reviews you can click on my name and check; I'm so laid back and I'm not a Karen, I give credit where credit is due, But the way she tricked me and spoke to me genuinely hurt my feelings. After she refused to give me her name when I asked because i told her I'd be writing a review, she goes on to say have a nice day like she didnt just treat me like crap so I might have said something not so nice. But let's not act like that's not what she meant when she said "Have a nice day."So I left and drove to Huber Heights and they had NO issues with my code. (Because I hadn't used the code, park layne mcds just messed it up, it wasn't my fault) So the code had refreshed and I gave it to them and it worked, it's a christmas miracle.But mind you, the manager at Park Layne told me I'd have to wait 24 hours, this was when she had decided I was lying and had used the code I guess. Because at one point she mentioned waiting the 15 mins for it to reset. So she wanted me to have to wait the 15 mins, that means the code just didn't work on their end, so why wouldn't she honor it? See what I mean? That's so condescending and just plain mean. So I will drive to tipp city and or Huber from now on. Unless I know my favorite employees are working and not this mean miserable person and I hope she goes somewhere else because she doesn't belong at this mcds or any of them. She needs a new job away from people she is not a people person and doesn't resolve conflict well. That should be #1 when working in fast food/retail.
Atmosphere: 1
Service: 1
One of the worst if not the worst mcdonalds ever.. how do you mess up so much? I order a SAUSAGE BAGEL how tf did you misplace for STEAK.. and that's not all.. all of your sandwiches are poorly made.. Get Better!
Atmosphere: 3
Food: 1
Service: 1
My partner and I doordash for extra money and this morning this McDonald’s had us sitting in the drive thru for thirty minutes just to tell us they wouldn’t do the order. This was at three a.m. and the parking lot was completely empty. We sat in the drive thru and were only spoken to twice and the second older woman was incredibly rude. She has a sassy tone every time we go to this McDonald’s. She always has an attitude and is short with us and I honestly can’t believe she still works there. After sitting for thirty minutes she came back to the speaker to tell us that breakfast just switched over and they weren’t going to do the order. Which would be fine if we hadn’t sat there for thirty minutes, which is what caused it to change over to breakfast, just to be sent away with no money, wasted gas, and a messed up rating on our door dash account. It all could’ve been avoided if anyone had acknowledged us. Do better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I wanted Dinner here at 4 am and breakfast they said 5 am they switch stuff around. Wanted to get double big Mac but I guess I won't come here lieing about hours and stuff on food. I guess it will be other locations then gonna spread the
Atmosphere: 1
Food: 1
Service: 1
You gotta try the street Tacos
Worst McDonald’s in the area. Every time I decide to go through the drive thru, it’s always something. If you’re not sitting in line for 30 minutes, they’ll mess something in your order up. They’ve been out of cups for large frappes before and gave me a medium instead of two smalls to make up for it. The employees are fine but just don’t care about their jobs. Today I went to get 2 squishmallow happy meals. I called on my way to make sure they still had the toys. After leaving the parking lot and popping open the boxes, I saw I was given a different toy. After going inside with the toys and receipt , they gave me the squishmallows. After getting home and opening the burgers, the patties were ridiculously dry. I work at Wendy’s, I know how it goes. They don’t use timers to ensure fresh food. I gave the patties to my dog as they were inedible. I will never be back.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Hamburger, Happy Meal
Slow, inefficient, smokers as workers, manager is very unprofessional, unproductive, and gets orders wrong regularly. Please go somewhere else to get your food.
It was nice and clean. Bathrooms clean. I got through the drive-through quick and food was
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Double Cheeseburger, Fish Sandwich, Cheeseburger, Quarter Pounder