Been here in new Carlisle for a year now. I Wasn’t going go to do this, until the Indian guy wanted to argue with me in front of my son that he did not receive my online order and was rude that I wouldn’t get a refund back if the pending charge goes through as “completed.” My card was charged, and the order was being prepared in my app and all of a sudden disappeared as if it wasn’t ordered. Now it’s not even in my history. To me, that seems like a total scam taking my money and not doing my order. That was my son’s order for dinner after wrestling practice. I’ve been pleased the few times I’ve been here out of the year, up until this point. You were good until you want to argue I wouldn’t get my money back after being charged twice if my first charge completely goes through that was taken and isn’t pending. You are required to give me a refund if my first charge isn’t pending anymore and goes through as a completed transaction, and I had my son order for the second time in person instead of the app. That’s not how any of that works. That’s stealing to me. Also, next time, please change gloves after taking peoples dirty money and making peoples sandwiches with the same glove you handled money and a register with. We won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Kelley Flanary
Great service , fresh ingredients and clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Carmen Rollins
UNDER NEW MANAGEMENT!! Accepting all coupons. These guys and gals are amazing. Best customer service of any subway restaurant. The food was amazing. The service was cosmologicly above the bar. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Britany Stump
New management really paid off for this location! Everyone was so nice and helpful. Set up and ready to go! I was very much impressed.
Atmosphere: 5
Food: 5
Service: 5
steven Williams
Awesome service. Loved sandwhixh that Teja prepared
Phillip Durrant
Stale day old couldn't even bite into it and skimped on everything else subway new management same terrible service and food
Atmosphere: 1
Food: 1
Service: 1
Lindsey Burgess
My boyfriend and I came here the other day and had a great experience. The women making our sandwiches were so nice and did an excellent job. I'm sorry I didn't catch their names. I haven't been to a Subway in a long time because the ones where I used to live were very disappointing but these were absolutely delicious, packed full and made with care. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Vivian Elias
Had a great service today from Kavi And Luna!
Atmosphere: 5
Food: 4
Service: 4
Mack Drews
Kavi and Luna provided speedy excellent service to my friends and I! We each got footlong sandwiches meals, and they were delicious! Best subway I’ve stopped at ever & I will be back!
Actually the best experience I’ve ever had at a Subway!!! The staff was extremely kind, accommodating, and generous. I cannot recommend this location enough!! Thank you for everything ladies!!
Atmosphere: 5
Food: 5
Service: 5
Denis Cifuentes
The service of Luna and Kavi was very good, you should come to here
Atmosphere: 5
Food: 5
Service: 5
Anabele Moreno Dos Santos
They are under new management and it’s really good
Atmosphere: 5
Food: 5
Service: 5
Calvin Rondeau
Used to be my favorite subway. At least 4 times in the last 3 weeks it's been closed when I go. 7pm on Wednesday and it's closed. I am 1 for 5 the past month
Atmosphere: 1
Food: 1
Service: 1
Manchild Art
Absolutely horrible staff. This place shouldn't even be open!
New owners aren’t good.
Been here in new Carlisle for a year now. I Wasn’t going go to do this, until the Indian guy wanted to argue with me in front of my son that he did not receive my online order and was rude that I wouldn’t get a refund back if the pending charge goes through as “completed.” My card was charged, and the order was being prepared in my app and all of a sudden disappeared as if it wasn’t ordered. Now it’s not even in my history.
To me, that seems like a total scam taking my money and not doing my order. That was my son’s order for dinner after wrestling practice.
I’ve been pleased the few times I’ve been here out of the year, up until this point. You were good until you want to argue I wouldn’t get my money back after being charged twice if my first charge completely goes through that was taken and isn’t pending. You are required to give me a refund if my first charge isn’t pending anymore and goes through as a completed transaction, and I had my son order for the second time in person instead of the app.
That’s not how any of that works. That’s stealing to me.
Also, next time, please change gloves after taking peoples dirty money and making peoples sandwiches with the same glove you handled money and a register with. We won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Great service , fresh ingredients and clean restaurant
Atmosphere: 5
Food: 5
Service: 5
UNDER NEW MANAGEMENT!! Accepting all coupons. These guys and gals are amazing. Best customer service of any subway restaurant. The food was amazing. The service was cosmologicly above the bar. Thank you!
Atmosphere: 5
Food: 5
Service: 5
New management really paid off for this location! Everyone was so nice and helpful. Set up and ready to go! I was very much impressed.
Atmosphere: 5
Food: 5
Service: 5
Awesome service. Loved sandwhixh that Teja prepared
Stale day old couldn't even bite into it and skimped on everything else subway new management same terrible service and food
Atmosphere: 1
Food: 1
Service: 1
My boyfriend and I came here the other day and had a great experience. The women making our sandwiches were so nice and did an excellent job. I'm sorry I didn't catch their names. I haven't been to a Subway in a long time because the ones where I used to live were very disappointing but these were absolutely delicious, packed full and made with care. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Had a great service today from Kavi And Luna!
Atmosphere: 5
Food: 4
Service: 4
Kavi and Luna provided speedy excellent service to my friends and I! We each got footlong sandwiches meals, and they were delicious! Best subway I’ve stopped at ever & I will be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Actually the best experience I’ve ever had at a Subway!!! The staff was extremely kind, accommodating, and generous. I cannot recommend this location enough!! Thank you for everything ladies!!
Atmosphere: 5
Food: 5
Service: 5
The service of Luna and Kavi was very good, you should come to here
Atmosphere: 5
Food: 5
Service: 5
They are under new management and it’s really good
Atmosphere: 5
Food: 5
Service: 5
Used to be my favorite subway. At least 4 times in the last 3 weeks it's been closed when I go. 7pm on Wednesday and it's closed. I am 1 for 5 the past month
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible staff. This place shouldn't even be open!
Atmosphere: 1
Food: 1
Service: 1
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