They've changed some of their food and it tastes cheaper. The lettuce was very wilted and turning colors, but they just kept serving it.
Atmosphere: 3
Food: 1
Service: 3
John Strohl
The people working here were enthusiastic and represented Subway well. The food was its usual, reliably good, but not exciting stuff. The atmosphere was... Subway - clean, functional, true to brand, conformal Subway. As is the case with most national brands, they are so brand constrained that there is little or no opportunity for the stop to become an experience, short of the franchise owner being personally involved... and we all know that's NOT why somebody buys a Subway franchise.
Atmosphere: 4
Food: 4
Service: 5
Martha Williams
Bad experience today. More than enough employees in store, but I ordered online pick up was at 12 and I had to wait till 12:15. I know sounds petty BUT I ordered online they told me pick up at noon and I get e0 minutes for lunch. Did not follow directions on sandwich prep, left stuff off of it AND ordered Meals 20oz upgraded to large and yet still paid for the drinks in the meal AND had to pay separately for larger sizes. Disappointedforsuretoday!
Atmosphere: 1
Food: 1
Service: 1
Steven Pierce
Very good customer service and very good food I think you are very much
jerry aspell
Ordered 2 foot long subs both were ice cold after they were toasted. The bread was still soft and the fillings were disappointingly cold. It was as if they had been taken straight out of the refrigerator and placed into the sandwich. The cheese hadn't even melted, and the meat was lacking any warmth. It was a major letdown, especially considering the anticipation of a hot and delicious sub. The only solution was to ask for a refund or a replacement, as there was no way to salvage the cold subs.
Atmosphere: 1
Food: 1
Service: 1
Matthew Skeens
Food was decent; Sunday night April 14th after baseball practice with our son to get a sub and service was so poor it’s disgusting; very rude, didn’t ask what kind of cheese, just slapped first thing they got too on it; very poor and disappointed in service. Girls should be fired!
Atmosphere: 1
Food: 3
Service: 1
Jamie Saunders
Good subs however EXTREMELY rude service. No smile, treated us as if we were bad people to come in at 8 wanting a few subs after baseball practice.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
Shelby “SuperMommy 24/7-365” J
The lady who made my daughter's sandwich was nice and polite. And the sandwich my daughter said was delicious.
Vegetarian options: Great place if you don't want meat or don't like eatting meat. And everything is fresh.
Kid-friendliness: They were very nice to my daughter while she was ordering her sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Bobbi Woodgerd
I ordered a platter for a quickly put together gathering. Staff went beyond with preparation of my tray. Everything was fresh, clean, and put together nicely and very organized. The tray was a big hit. Will definitely do business again
great experience at new lex subway, two very nice young lady’s working. very clean environment, very polite employees just a great atmosphere. you can tell the girls have been trained well
Stephanie Bond
Same girls are always so rude everytime I go in, dosen't make the customer feel welcomed when you act like that.
Atmosphere: 5
Food: 5
Service: 1
Jonathon Wymer
I stopped in for a breakfast sandwich. Quick and polite service and the flat bread sandwich was really good!
Atmosphere: 5
Food: 5
Service: 5
Angela Marie
It's subway.. sometimes the veggies look like they have sat a little but other then that every now n then it's alright!
They've changed some of their food and it tastes cheaper. The lettuce was very wilted and turning colors, but they just kept serving it.
Atmosphere: 3
Food: 1
Service: 3
The people working here were enthusiastic and represented Subway well. The food was its usual, reliably good, but not exciting stuff. The atmosphere was... Subway - clean, functional, true to brand, conformal Subway. As is the case with most national brands, they are so brand constrained that there is little or no opportunity for the stop to become an experience, short of the franchise owner being personally involved... and we all know that's NOT why somebody buys a Subway franchise.
Atmosphere: 4
Food: 4
Service: 5
Bad experience today. More than enough employees in store, but I ordered online pick up was at 12 and I had to wait till 12:15. I know sounds petty BUT I ordered online they told me pick up at noon and I get e0 minutes for lunch. Did not follow directions on sandwich prep, left stuff off of it AND ordered Meals 20oz upgraded to large and yet still paid for the drinks in the meal AND had to pay separately for larger sizes. Disappointedforsuretoday!
Atmosphere: 1
Food: 1
Service: 1
Very good customer service and very good food I think you are very much
Ordered 2 foot long subs both were ice cold after they were toasted. The bread was still soft and the fillings were disappointingly cold. It was as if they had been taken straight out of the refrigerator and placed into the sandwich. The cheese hadn't even melted, and the meat was lacking any warmth. It was a major letdown, especially considering the anticipation of a hot and delicious sub. The only solution was to ask for a refund or a replacement, as there was no way to salvage the cold subs.
Atmosphere: 1
Food: 1
Service: 1
Food was decent; Sunday night April 14th after baseball practice with our son to get a sub and service was so poor it’s disgusting; very rude, didn’t ask what kind of cheese, just slapped first thing they got too on it; very poor and disappointed in service. Girls should be fired!
Atmosphere: 1
Food: 3
Service: 1
Good subs however EXTREMELY rude service. No smile, treated us as if we were bad people to come in at 8 wanting a few subs after baseball practice.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
The lady who made my daughter's sandwich was nice and polite. And the sandwich my daughter said was delicious.
Vegetarian options: Great place if you don't want meat or don't like eatting meat. And everything is fresh.
Kid-friendliness: They were very nice to my daughter while she was ordering her sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
I ordered a platter for a quickly put together gathering. Staff went beyond with preparation of my tray. Everything was fresh, clean, and put together nicely and very organized. The tray was a big hit. Will definitely do business again
Atmosphere: 5
Food: 5
Service: 5
It was wonderful. The food was great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Cali Club
Restaurantji Recommends
Great place healthy food nice pepole
great experience at new lex subway, two very nice young lady’s working. very clean environment, very polite employees just a great atmosphere. you can tell the girls have been trained well
Same girls are always so rude everytime I go in, dosen't make the customer feel welcomed when you act like that.
Atmosphere: 5
Food: 5
Service: 1
I stopped in for a breakfast sandwich. Quick and polite service and the flat bread sandwich was really good!
Atmosphere: 5
Food: 5
Service: 5
It's subway.. sometimes the veggies look like they have sat a little but other then that every now n then it's alright!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies
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