Wasn't terrible but could stand to improve on service and quality of meal.
Atmosphere: 3
Food: 3
Service: 3
Kayla Phillabaum
Open til 9 pm but shut off fryer and grill at 820 .. Just bad for business in my opinion
Chris James
Offers “steak “ on their menu , but actually ground beef, false advertising much
Destiny Howard
We stopped in today 11/30 around 12:30 pm. When we walked in we were greeted by the hostess, Taylor M, very rudely. She asked us how many were in our party and we told her 7, 4 adults and 3 babies, she immediately told us “okay I’m going to put you guys on a waitlist” and my husband asked “how long is the wait?” She paused uncomfortably, stared, and then after a minute or so completely ignored his question. Then asked, “how many are there in your party?” We were all so confused and thrown off the way she ignored the question and gave us an attitude. We told her we had 7 people again and she said “I will let you know when your table’s ready.” And walked away. As we waited over 20 minutes we watched as at least 6 other parties were sat as soon as they walked in. We also observed this employee being loud and rude to her coworkers the entire time we waited. Normally I wouldn’t write a bad review but this young girl was an absolute day ruiner that led to us leaving and deciding to eat somewhere else. Hopefully we can prevent others from being treated with the same disrespect and save her coworkers from being talked to so negatively and aggressively.
Atmosphere: 1
Service: 1
Sharell Mikesell, PhD
Always reliable....
Atmosphere: 4
Food: 5
Service: 4
Lysandra Berard
It was nothing special the food was decent and the prices were ok . It was clean and the waitress did fine but she wasn't personable at all .
Atmosphere: 4
Food: 4
Service: 4
Crystal
I'm not sure what changed, but I have a feeling it is management, because Bob's in New Philadelphia has been so much better these past couple of months. The service and the food were both top-notch. I hadn't been there in at least a year because the previous management clearly struggled and service was terrible, and it just wasn't worth going. I'm really glad I decided to give them another chance, because whoever is running it now definitely knows what they're doing. Everything was delicious, and the atmosphere was great all around. I'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Donald Garlinger
Bob Evans needs to reevaluate their business model and hiring process
Atmosphere: 1
Food: 1
Service: 1
Kevin Wohl
We shared breakfast for dinner and the others had dinner items. We all enjoyed!
Was told they just re-staffed the entire restaurant... Waited 35-40 mins for food with hardly anyone in the restaurant. Food came out and was not only NOT what was ordered but was cold. Didn't want to wait again so agreed to accept the mixup. Charged for the more expensive meal rather than what was ordered. Not a good experience, will be going to the Dover location if going to Bob evans again..
Atmosphere: 2
Food: 4
Service: 2
Bryan Meredith
Rather it be a hearty breakfast or a pot roast sandwich in house or to go- YOU guys make it delicious everytime! Friendly, hardworking employees and consistency is the KEY to repeat customers- Thank you Russell and team!
Atmosphere: 5
Food: 5
Service: 5
Nikol B
The GM made the visit better — super friendly, food was delicious, and he checked on us personally.
Atmosphere: 5
Food: 5
Service: 5
A Barkley
We got take out for my mother in laws 91st birthday. My, husband, my mother in law and I all ordered the honey biscuit chicken dinner. None of us got the biscuit that was supposed to be included with the meal, no honey was included and the chicken was so dry and tough you could barely eat it. We were very disappointed in the quality of our meals. We've eaten there for years and have never had any issues with the quality of food before.
Really good
Atmosphere: 4
Food: 4
Service: 4
Wasn't terrible but could stand to improve on service and quality of meal.
Atmosphere: 3
Food: 3
Service: 3
Open til 9 pm but shut off fryer and grill at 820 .. Just bad for business in my opinion
Offers “steak “ on their menu , but actually ground beef, false advertising much
We stopped in today 11/30 around 12:30 pm. When we walked in we were greeted by the hostess, Taylor M, very rudely. She asked us how many were in our party and we told her 7, 4 adults and 3 babies, she immediately told us “okay I’m going to put you guys on a waitlist” and my husband asked “how long is the wait?” She paused uncomfortably, stared, and then after a minute or so completely ignored his question. Then asked, “how many are there in your party?” We were all so confused and thrown off the way she ignored the question and gave us an attitude. We told her we had 7 people again and she said “I will let you know when your table’s ready.” And walked away. As we waited over 20 minutes we watched as at least 6 other parties were sat as soon as they walked in. We also observed this employee being loud and rude to her coworkers the entire time we waited. Normally I wouldn’t write a bad review but this young girl was an absolute day ruiner that led to us leaving and deciding to eat somewhere else. Hopefully we can prevent others from being treated with the same disrespect and save her coworkers from being talked to so negatively and aggressively.
Atmosphere: 1
Service: 1
Always reliable....
Atmosphere: 4
Food: 5
Service: 4
It was nothing special the food was decent and the prices were ok . It was clean and the waitress did fine but she wasn't personable at all .
Atmosphere: 4
Food: 4
Service: 4
I'm not sure what changed, but I have a feeling it is management, because Bob's in New Philadelphia has been so much better these past couple of months. The service and the food were both top-notch. I hadn't been there in at least a year because the previous management clearly struggled and service was terrible, and it just wasn't worth going. I'm really glad I decided to give them another chance, because whoever is running it now definitely knows what they're doing. Everything was delicious, and the atmosphere was great all around. I'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Bob Evans needs to reevaluate their business model and hiring process
Atmosphere: 1
Food: 1
Service: 1
We shared breakfast for dinner and the others had dinner items. We all enjoyed!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Friendly service. Food was meh.
Was told they just re-staffed the entire restaurant... Waited 35-40 mins for food with hardly anyone in the restaurant. Food came out and was not only NOT what was ordered but was cold. Didn't want to wait again so agreed to accept the mixup. Charged for the more expensive meal rather than what was ordered. Not a good experience, will be going to the Dover location if going to Bob evans again..
Atmosphere: 2
Food: 4
Service: 2
Rather it be a hearty breakfast or a pot roast sandwich in house or to go- YOU guys make it delicious everytime!
Friendly, hardworking employees and consistency is the KEY to repeat customers-
Thank you Russell and team!
Atmosphere: 5
Food: 5
Service: 5
The GM made the visit better — super friendly, food was delicious, and he checked on us personally.
Atmosphere: 5
Food: 5
Service: 5
We got take out for my mother in laws 91st birthday. My, husband, my mother in law and I all ordered the honey biscuit chicken dinner. None of us got the biscuit that was supposed to be included with the meal, no honey was included and the chicken was so dry and tough you could barely eat it. We were very disappointed in the quality of our meals. We've eaten there for years and have never had any issues with the quality of food before.
Atmosphere: 4
Food: 1
Service: 5
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