Wendy's
1412 4th St NW, New Philadelphia
(330) 364-5991
Recent Reviews
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Food is almost always cold. Have to take it back almost every time to ha e them redo it.
Atmosphere: 3
Food: 3
Service: 5
It was a very basic visit. We ate inside. There were a few dirty tables but nothing to bad. The fries were extra extra crispy but the kid was new and polite.
Atmosphere: 4
Food: 3
Service: 4
Better than McDonalds but itstill means
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: French Fries, Hamburger
Very disappointed in our service. Your driver drove past our house (porch light on) several times and our porch light was on with my husband standing at the door. Food was barely warm. Could not eat my sandwich because it was cold. Just wanted to let you know because we order at least once a week and it has always hot but tonight I can not eat my sandwich. Want nothing to replace it but thought you should be aware of the problem.
Food: 4
Service: 2
Custom ordered two sandwiches on the app and they were not as ordered. They didn't customize anything, the fries were cold, very upsetting.
Food: 4
Service: 4
Slow service even with very few customers. Only ordered frosty's.
Food: 5
Service: 3
Recommended dishes: Classic Chocolate Frosty, French Fries, Taco Salad, Wendy’S Baked Potatoes, Jr Bacon Cheeseburger, Jr Cheeseburger, Hamburger, Chili
Slow service
Atmosphere: 4
Food: 4
Service: 4
I went through the drive thru waited 15 minutes to even pay I got the chicken wrap my chicken was so dry it was breaking the 3 pieces of shredded cheese was a joke!
Atmosphere: 1
Food: 1
Service: 3
30 minute wait in line for an on line order. They appeared to be understaffed and the order was incorrect. They fixed it quick enough. Food was good.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: French Fries
Wow far from fast food and they acted like I wasn’t even in the drive through?
Service: 1
Restaurantji Recommends
Slow service. Lots of managers just standing around.
Atmosphere: 3
Food: 4
Service: 2
Horrible they take so long to give you your food
Service: 1
The inside service is excruciatingly slow. As in once you place your order, expect a 15 minute wait for food. And it isn't because they are so busy, the young people working there are overwhelmed, confused, and can't focus.
Atmosphere: 3
Food: 4
Service: 2
Long lines and wait time, unorganized staff, empty napkin dispensers, filthy doors and windows. Dave Thomas would be embarrassed.
Atmosphere: 1
Food: 3
Service: 1
Expensive like the other fast food places, fries are average and soggy like the other fast food places next to it, burgers are about as thin as credit card spam mail like the other fast food places beside it.
The only good thing about this wendys is that it's frosty machine never fails like the shnitdonald's ice cream machine.
Kid-friendliness: My kids like this place better then shnitdonalds
Atmosphere: 3
Food: 1
Service: 5
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