Fries tasted like grease... burger was ordered as bacon quarterpounder got charged for the bacon. They did not put bacon on it. Every time I have come to this Mcdonalds, my order has been messed up in one way or another. Usually keeping my bacon off my sandwich. Went here over 10 times already. Now I just go and apple pie or something that can't be messed up. Tables weren't cleaned, and I didn't see anyone attempting to clean tables. Bathrooms were clean, at least!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Strawberry & Crème Pie
Regina Carpenter
I always hit the drive-thru but the staff is very kind and polite and normally pretty quick. Unless it's breakfast hour or lunch hour lol But, that's anywhere almost.
Atmosphere: 5
Food: 5
Service: 5
Emma Lawson
The manager tonight accused me of stealing a drink without even looking at my receipt which shows I added it at the counter from some man after ordering everything else at a station she legitimately cussed and was told to go outside but would not look at the receipt my food then was cold and I can’t support them anymore which is sad because we go for coffee their everyday can’t wait to talk to my friend at corporate and get her handled obviously when it’s rush hour she chooses violence and becomes overwhelmed definitely not someone who should represent a managers position
Atmosphere: 1
Food: 1
Service: 1
Dan Chumley
Still the same haven't been here in 4 years figured i would give it another try Still can't get the order right what a shame
Ann Wiggins
Picked up food good
Kid-friendliness: Good
Wheelchair accessibility: They have
Food: 4
Service: 4
Allie Dooley
Go to any other McDonald’s. And especially don’t come here for breakfast unless you want to wait 30 mins at the window. I have literally been sitting at the second window for 30 mins and counting while workers are inside talking and laughing amongst eachother. This place needs better management. This is absolutely the worst McDonald’s in Ohio. If I could give zero stars I would.
Eric Madden
I believe McDonald's is the worst restaurant ever. In the beginning they had a great thing going. Then they did something. I don't know what. But the food has fake taste and consistencies. You have a 1 in a million chance you will pull up to a McDonald's and have a good experience. The employees somehow are always very disrespectful and almost never professional. I'm sure it's the establishment being what they are. I would love to see McDonald's change or go.
Atmosphere: 1
Food: 1
Service: 1
Eddie Humfleet
I've been hitting this McDs frequently all summer long- no issues ever. Drive thru folks are always friendly. My order has never been screwed up. The food is always great. Even when I've been pulled forward, the wait has never been long and my meal is always fresh/hot/yummy. The NR McDs seems like a pretty decent location to me! My local one kind of consistently sucks 🤐🤫, I actually look forward to hitting the NR McDs whenever I'm heading into or out of town because I just think the food tastes better and the service is a heck of a lot friendlier than what I'm accustomed to! I can't complain about the NR location at all- never had a poor experience there.
Atmosphere: 5
Food: 5
Service: 5
David Havens
Great drive through service this evening, food was excellent As well, and caramel frappe Was THEEEEE best caramel frappe I have had yet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
Rob Parrish
It's McDonald's. They are all pretty much the same.
Do not go to the New Richmond McDonald's you never get what you order so slow I've left the drive-thru Lanes after paying and sitting for half an hour plus it's not worth the aggravation
Atmosphere: 1
Food: 1
Service: 1
Grant Meyer
Says opens at 6 but the staff is rarely ready.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Scott
The food is meh but the staff was pretty nice.
Atmosphere: 2
Food: 2
Service: 3
wayne R
Very slow service
Karll Kern
Fast food - good Senior coffee
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Filet-O-Fish, Cheeseburger, Mcdouble, Hot Caramel Sundae
Fries tasted like grease... burger was ordered as bacon quarterpounder got charged for the bacon. They did not put bacon on it. Every time I have come to this Mcdonalds, my order has been messed up in one way or another. Usually keeping my bacon off my sandwich. Went here over 10 times already. Now I just go and apple pie or something that can't be messed up. Tables weren't cleaned, and I didn't see anyone attempting to clean tables. Bathrooms were clean, at least!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Strawberry & Crème Pie
I always hit the drive-thru but the staff is very kind and polite and normally pretty quick. Unless it's breakfast hour or lunch hour lol But, that's anywhere almost.
Atmosphere: 5
Food: 5
Service: 5
The manager tonight accused me of stealing a drink without even looking at my receipt which shows I added it at the counter from some man after ordering everything else at a station she legitimately cussed and was told to go outside but would not look at the receipt my food then was cold and I can’t support them anymore which is sad because we go for coffee their everyday can’t wait to talk to my friend at corporate and get her handled obviously when it’s rush hour she chooses violence and becomes overwhelmed definitely not someone who should represent a managers position
Atmosphere: 1
Food: 1
Service: 1
Still the same haven't been here in 4 years figured i would give it another try Still can't get the order right what a shame
Picked up food good
Kid-friendliness: Good
Wheelchair accessibility: They have
Food: 4
Service: 4
Go to any other McDonald’s. And especially don’t come here for breakfast unless you want to wait 30 mins at the window. I have literally been sitting at the second window for 30 mins and counting while workers are inside talking and laughing amongst eachother. This place needs better management. This is absolutely the worst McDonald’s in Ohio. If I could give zero stars I would.
I believe McDonald's is the worst restaurant ever. In the beginning they had a great thing going. Then they did something. I don't know what. But the food has fake taste and consistencies. You have a 1 in a million chance you will pull up to a McDonald's and have a good experience. The employees somehow are always very disrespectful and almost never professional. I'm sure it's the establishment being what they are. I would love to see McDonald's change or go.
Atmosphere: 1
Food: 1
Service: 1
I've been hitting this McDs frequently all summer long- no issues ever. Drive thru folks are always friendly. My order has never been screwed up. The food is always great. Even when I've been pulled forward, the wait has never been long and my meal is always fresh/hot/yummy. The NR McDs seems like a pretty decent location to me! My local one kind of consistently sucks 🤐🤫, I actually look forward to hitting the NR McDs whenever I'm heading into or out of town because I just think the food tastes better and the service is a heck of a lot friendlier than what I'm accustomed to! I can't complain about the NR location at all- never had a poor experience there.
Atmosphere: 5
Food: 5
Service: 5
Great drive through service this evening, food was excellent As well, and caramel frappe Was THEEEEE best caramel frappe I have had yet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
It's McDonald's. They are all pretty much the same.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Do not go to the New Richmond McDonald's you never get what you order so slow I've left the drive-thru Lanes after paying and sitting for half an hour plus it's not worth the aggravation
Atmosphere: 1
Food: 1
Service: 1
Says opens at 6 but the staff is rarely ready.
Atmosphere: 1
Food: 1
Service: 1
The food is meh but the staff was pretty nice.
Atmosphere: 2
Food: 2
Service: 3
Very slow service
Fast food - good Senior coffee
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Filet-O-Fish, Cheeseburger, Mcdouble, Hot Caramel Sundae
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