Fetter's Dairy Isle
471 W Church St, Newark
(740) 328-8713
Recent Reviews
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These young girls hired are rude, and not properly trained. Every time we come in service is horrible and something gets messed up.
You better teach the girls the difference between a quart and a pint container. They charged me what they said was a quart in a pint container..i then asked for the larger container which I know was a quart. So they charged me pint price for a container that was a quart container. Im 72 years old and know the difference. Between a pint and a quart.They argued with me that the smaller pint container was a quart. Your losing money on the real quart size if they concider that a pint. Needs some training on them unless the price on the pint one is being charged as a quart then they are cheating the customer. Either way. I wasnt gonna argue with them but dont they know the difference between the size of a pint and a quart? Icecream was good tho. Been here before and didnt have a problem. Just descrepancy over this container thing. It really bugged me.
Rude girl working there 7/14/25. Need customer service training. Need fans in customer area or open the doors. Did not even get a thank you when I told her thank you.
Worst food and service I’ve ever had at a Dairy Isle!!!!! My husband ordered a blt sandwich and the bacon was almost raw. He ordered a vanilla malt and got a chocolate shake! I ordered the fish sandwich and it was almost burnt and had nothing on it and our fries were terrible.I ordered a hot fudge cake and then when we asked where it was they said that they don’t have those. The place was filthy inside
Fast friendly service.
So good!
I got 2 hot fudge cake no whip cream they put nuts on them they remade them the girls were nice and got a small coke and small ice water I had to go back in to get a butter finger twist they were out of that but I asked them about my first order being to high and they changed 3.00 for a ice water I said what for ice water I said was it bottled they said no I said do you have a manager they said no I can't tell no one
Atmosphere: 4
Food: 3
Service: 4
Many times closed even though hours did it socks be open. Including a while Saturday recently when it was never opened. Pizza steak leaves a lot to be desired, slashes taste like the ice is old, ice cream was ok but inconsistent hours is my biggest complaint..
Atmosphere: 2
Food: 1
Service: 2
My 2 kids and I went there Sunday and when we walked in we were hit with hot air. It was so hot standing in there to order. We were sweating and so was the other ppl in line. Idk why they didn't prop a door open to make it cooler inside for the customers waiting. Also I ordered a PB twister and paid and then the lady try to make it and said oh we cant do the twister cause the vanilla is not coming out right. So I picked a different twister and got charged more for their mistake. Won't be back to this place.
Atmosphere: 2
Food: 2
Service: 2
The prices on the signs do not match what you are charged. When I mentioned it I was told that management handles that. So please update your prices on your signs.
Restaurantji Recommends
This is a good ice cream place
Atmosphere: 5
Food: 5
Service: 5
Just like I remember from my childhood!
Atmosphere: 4
Food: 5
Service: 5
My mother will only eat their chicken sandwiches because they don't have lots of pepper in them.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Brownie, Banana Split, Twister, Coney, Sundae, Fries
Great food
Atmosphere: 5
Food: 5
Service: 5
Great Food and ShakesThe staff is niceRecommended for sure
Atmosphere: 5
Food: 5
Service: 5
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