Store refusing to take orders and claiming they are closed while they have several employees just sitting around and it is during their open hours.
Atmosphere: 1
Food: 1
Service: 1
Alchemical Sword
I have stopped at this location 3 to 4 times now after getting off work and driving over an hour home. Every single time I stop in the crew is always super nice. My food is hot and they are all a pleasant to talk to while I wait for the food. Hands-down, one of the better service McDonald’s I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
Trin Kat
It's McDonald's. I don't expect perfect, lol
Atmosphere: 4
Food: 4
Service: 4
SL B
Why is it that the milkshake/ice cream machine never works at the highland blvd location by Texas Roadhouse. It doesn’t matter what time of the day it is, it never works. Replaced the machine or find staff who will use/clean the machine
Atmosphere: 1
Food: 1
Service: 1
Buddy “Lee” Productions
Sick of coming here and they can't get the order rite I haven't drank a single drink from here ever due to the ice and drinks being rite by the money prepared with a person that touches money all day ..without gloves
ben long
Fantastic staff! Very friendly
Atmosphere: 5
Food: 5
Service: 5
Michelle Cutie
Tuesday evening we went through McDonalds Drive Thru around 6:45pm located at 490 Highland BIvd, Newark, OH 43055. Our two dogs greeted the drive thru employees who fawned over them and as we were about to leave they offered to make a pup cups for each of them. The drive thru employees made the most special pup cups for them and we gave them to our dogs when we got home. Our dogs loved the pup cups so much! Later that same evening, our older dog passed away peacefully in his sleep with me right next to him. Im so very thankful to the employees who said hi to him in the drive thru making his tail wag and for making him that special pup cup. It brings me so much comfort to know he had a special treat before he passed and I will be forever grateful for those employees for their sweet gesture and to McDonalds for offering something for our furry friends. I hope to see those employees when we go through the drive thru tonight to thank them again.
Atmosphere: 5
Food: 5
Service: 5
Tracy McArtor
They where super fast getting the food and it was good.
Atmosphere: 5
Food: 5
Service: 5
Tina Kirby
Gave wrong on inside eating. I went up to get the right food, and they kept giving me the same food back and had an attitude about it. Don't know why I came here, always getting something wrong. They want $15 and an hour. Do your job, right?
Mike V
Typical McDonald's. Drive thru order. Got my order slightly wrong. Was missing a couple items and some customization errors with my burger.
Went here for a doordash. Was 30 minutes from closing. Was told to pull to the 3rd window and wait. Waited 20 mins, drive-thru was empty. I pulled back to the 2nd window and they had everything closed and the woman that asked me to pull forward said they never had a doordash for the number they already had confirmed 25 minutes before that and said she never said they did.
Service: 1
E Banks
I was in this McDonald's about 3 weeks ago.Purchasing some frappes and some food as well. I was told to pull up to the second window, and I waited at the second window for 5-7 minutes. At that time, I went into the restaurant and stood in the pick-up line, and all I heard was the manager, Maddie. I don't know if she's the manager or not. Speaking down to a young lady who had just started and tried to learn the system. She was not very nice to this young lady. She was also cussing like a sailor in front of customers who were in the lobby. I know the young lady she was not being so nice wanted to cry. Not the type of personality that should be in charge of other bodies. Also, I have been told that the hot chocolate machine has been down 42 months. I was told there is a recall on their machine.I would think that would affect all of McDonald's.But that is not the case.I can get a hot chocolate at any other mcdonald's from here to columbus. When I first moved to Newark, I was very impressed. That has since changed.
Atmosphere: 1
Food: 2
Service: 1
Aaron Fearing
People there that work two drive through a very rude. They have 2 lines and one line will do 2 or 3 customers. And they'd before the other line will even move. They're trying to have two people run two lines when they need to have one person alternating each line, so no customer gets taken advantage of or put the side later in the line.. It's rude to let someone set there and have multiple cars and the other lane. Get their order taken why you have been there before them so rude. And then when I brought it to their attention? I was pretty much had the door slammed in my face. They turned their back on me very rude. Immature children running the store. Ridiculous
Atmosphere: 1
Food: 2
Service: 1
Lukas Cameron
Asked for a quarter pounder w/ cheese no ketchup. Received a quarter pounder with no toppings ONLY ketchup.
Atmosphere: 2
Food: 1
Service: 3
Jasmine Queen
Why would your Manager kick out a man dying of cancer because he had a bag of pee on his hip? Why his wife Bri Freeman (Robinson) was working for you?
Store refusing to take orders and claiming they are closed while they have several employees just sitting around and it is during their open hours.
Atmosphere: 1
Food: 1
Service: 1
I have stopped at this location 3 to 4 times now after getting off work and driving over an hour home. Every single time I stop in the crew is always super nice. My food is hot and they are all a pleasant to talk to while I wait for the food. Hands-down, one of the better service McDonald’s I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
It's McDonald's. I don't expect perfect, lol
Atmosphere: 4
Food: 4
Service: 4
Why is it that the milkshake/ice cream machine never works at the highland blvd location by Texas Roadhouse. It doesn’t matter what time of the day it is, it never works. Replaced the machine or find staff who will use/clean the machine
Atmosphere: 1
Food: 1
Service: 1
Sick of coming here and they can't get the order rite I haven't drank a single drink from here ever due to the ice and drinks being rite by the money prepared with a person that touches money all day ..without gloves
Fantastic staff! Very friendly
Atmosphere: 5
Food: 5
Service: 5
Tuesday evening we went through McDonalds Drive Thru around 6:45pm located at 490 Highland BIvd, Newark, OH 43055. Our two dogs greeted the drive thru employees who fawned over them and as we were about to leave they offered to make a pup cups for each of them. The drive thru employees made the most special pup cups for them and we gave them to our dogs when we got home. Our dogs loved the pup cups so much! Later that same evening, our older dog passed away peacefully in his sleep with me right next to him. Im so very thankful to the employees who said hi to him in the drive thru making his tail wag and for making him that special pup cup. It brings me so much comfort to know he had a special treat before he passed and I will be forever grateful for those employees for their sweet gesture and to McDonalds for offering something for our furry friends. I hope to see those employees when we go through the drive thru tonight to thank them again.
Atmosphere: 5
Food: 5
Service: 5
They where super fast getting the food and it was good.
Atmosphere: 5
Food: 5
Service: 5
Gave wrong on inside eating. I went up to get the right food, and they kept giving me the same food back and had an attitude about it. Don't know why I came here, always getting something wrong. They want $15 and an hour. Do your job, right?
Typical McDonald's. Drive thru order. Got my order slightly wrong. Was missing a couple items and some customization errors with my burger.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Went here for a doordash. Was 30 minutes from closing. Was told to pull to the 3rd window and wait. Waited 20 mins, drive-thru was empty. I pulled back to the 2nd window and they had everything closed and the woman that asked me to pull forward said they never had a doordash for the number they already had confirmed 25 minutes before that and said she never said they did.
Service: 1
I was in this McDonald's about 3 weeks ago.Purchasing some frappes and some food as well. I was told to pull up to the second window, and I waited at the second window for 5-7 minutes. At that time, I went into the restaurant and stood in the pick-up line, and all I heard was the manager, Maddie. I don't know if she's the manager or not. Speaking down to a young lady who had just started and tried to learn the system. She was not very nice to this young lady. She was also cussing like a sailor in front of customers who were in the lobby. I know the young lady she was not being so nice wanted to cry. Not the type of personality that should be in charge of other bodies. Also, I have been told that the hot chocolate machine has been down 42 months. I was told there is a recall on their machine.I would think that would affect all of McDonald's.But that is not the case.I can get a hot chocolate at any other mcdonald's from here to columbus. When I first moved to Newark, I was very impressed. That has since changed.
Atmosphere: 1
Food: 2
Service: 1
People there that work two drive through a very rude. They have 2 lines and one line will do 2 or 3 customers. And they'd before the other line will even move. They're trying to have two people run two lines when they need to have one person alternating each line, so no customer gets taken advantage of or put the side later in the line.. It's rude to let someone set there and have multiple cars and the other lane. Get their order taken why you have been there before them so rude. And then when I brought it to their attention? I was pretty much had the door slammed in my face. They turned their back on me very rude. Immature children running the store.
Ridiculous
Atmosphere: 1
Food: 2
Service: 1
Asked for a quarter pounder w/ cheese no ketchup. Received a quarter pounder with no toppings ONLY ketchup.
Atmosphere: 2
Food: 1
Service: 3
Why would your Manager kick out a man dying of cancer because he had a bag of pee on his hip? Why his wife Bri Freeman (Robinson) was working for you?
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