It was a terrible experience they messed up our order called in the same day and they said they would replace it the next day so we called in again to make sure and they told us that they weren’t going to replace it because they needed the food back that night but they were literally about to close by time I got home and there was no way I could of made it back there by time the closed at 9 when I got food around 8:30
Atmosphere: 1
Food: 1
Service: 1
Jayden Widebrook
Order wasn’t correct, vegetables were rotten, sandwiches were drenched in sauce and were extremely soggy.
Food: 1
T Waters
Ordered a BMT and they couldn’t be bothered to put the ham on it. Just pepperoni and salami. Wanted me to drive all the way back for them to make it right. Why should I? Don’t you give out credit for your mess ups??
Atmosphere: 4
Food: 1
Service: 4
Nicholas Hester
This long time franchisee appears to be going out of business. They are unable to order inventory for the stores at least in the Newark area. They sold off the store in Heath. The last time I was in was January where I had placed a mobile order. They completed the order despite having no bread and some of the other ingredients. The two ladies spent my 15 minutes gossiping and could not process a refund. One was leaving for the day after they told me the manager would be in later. I contacted subway and someone from the franchise who claimed to be the owner had said it would be processed. It was not. I waited 2 weeks, emailed again, and another 2 weeks no reply. These stores won't be around for much longer if they keep it up. Disappointing for a store with a 3 digit restaurant number having being around for well over 30 years. Multiple disputes with capital financing firms in past year and before.
Atmosphere: 1
Food: 1
Service: 1
Cassandra M
Horrible experience! Cashier tried to charge my friend 13.49 for a 6” sub. Was very rude the whole time . We walked out with no food!
Atmosphere: 1
Service: 1
Jeremy Thompson
Ordered a Steak Egg and Cheese Breakfast sub for 6.99. They were out of egg. So I ordered it without the egg. They then wanted to charge me 9.99 for the sub and refused to charge the breakfast sub price. I will never eat here again.
Atmosphere: 1
Food: 1
Service: 1
Coolkid with pie
Usually a good experience however this time it was not. Order was messed up and no effort was made to fix it.
Atmosphere: 1
Food: 1
Service: 1
S Taylor
Food was as expected. Everything has lost quality. Restaurant appeared clean and staff was nice.
Atmosphere: 5
Food: 4
Service: 5
A. P.
They're horrible if you order ahead. Order is all wrong. Asked specifically for the toppings to be ON TOP of the meat and cheese, not under. Still got it made upside down. Idk why Subway does that?? So stupid. Also asked for extra mayo and vinegar and got none. This is why I refuse to tip ahead. Why would I tip BEFORE I even get my food and you can't be trusted to earn the tip?
Went on 5/23/24 and the servers were very friendly and got my order done quickly.
Atmosphere: 4
Food: 5
Service: 5
Jessica Marie
New manager Alyssa likes to be rude to the minors that work there and brag to them about how many pills she can do. My son realized it was an unprofessional atmosphere and quit...which sucks because he really liked that job.
Taco Marie
New manager Alyssa likes to be rude to the minors that work there and brag to them about how many pills she can do. My son realized it was an unprofessional atmosphere and quit...which sucks because he really liked that job.
Chace Martin
Don't order delivery from this location twice I've ordered from this place and I'm missing part of my order first time chips, second time drinks then when you call to resolve they either have you come get what they forgot or they don't answer the phone
Scott Garette
Absolutely will never go to that subway again night shift people nothing but crackheads sub was ridiculous. Bun Was destroyed vegetables look like they needed to be thrown in the trash. J/s They better get that place figured out quick or they’re gonna lose a lot of business. I will never be back to that one.
Great place to Eat.
Atmosphere: 5
Food: 5
Service: 5
It was a terrible experience they messed up our order called in the same day and they said they would replace it the next day so we called in again to make sure and they told us that they weren’t going to replace it because they needed the food back that night but they were literally about to close by time I got home and there was no way I could of made it back there by time the closed at 9 when I got food around 8:30
Atmosphere: 1
Food: 1
Service: 1
Order wasn’t correct, vegetables were rotten, sandwiches were drenched in sauce and were extremely soggy.
Food: 1
Ordered a BMT and they couldn’t be bothered to put the ham on it. Just pepperoni and salami. Wanted me to drive all the way back for them to make it right. Why should I? Don’t you give out credit for your mess ups??
Atmosphere: 4
Food: 1
Service: 4
This long time franchisee appears to be going out of business. They are unable to order inventory for the stores at least in the Newark area. They sold off the store in Heath. The last time I was in was January where I had placed a mobile order. They completed the order despite having no bread and some of the other ingredients. The two ladies spent my 15 minutes gossiping and could not process a refund. One was leaving for the day after they told me the manager would be in later. I contacted subway and someone from the franchise who claimed to be the owner had said it would be processed. It was not. I waited 2 weeks, emailed again, and another 2 weeks no reply. These stores won't be around for much longer if they keep it up. Disappointing for a store with a 3 digit restaurant number having being around for well over 30 years. Multiple disputes with capital financing firms in past year and before.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience! Cashier tried to charge my friend 13.49 for a 6” sub. Was very rude the whole time . We walked out with no food!
Atmosphere: 1
Service: 1
Ordered a Steak Egg and Cheese Breakfast sub for 6.99. They were out of egg. So I ordered it without the egg. They then wanted to charge me 9.99 for the sub and refused to charge the breakfast sub price.
I will never eat here again.
Atmosphere: 1
Food: 1
Service: 1
Usually a good experience however this time it was not. Order was messed up and no effort was made to fix it.
Atmosphere: 1
Food: 1
Service: 1
Food was as expected. Everything has lost quality. Restaurant appeared clean and staff was nice.
Atmosphere: 5
Food: 4
Service: 5
They're horrible if you order ahead. Order is all wrong. Asked specifically for the toppings to be ON TOP of the meat and cheese, not under. Still got it made upside down. Idk why Subway does that?? So stupid. Also asked for extra mayo and vinegar and got none. This is why I refuse to tip ahead. Why would I tip BEFORE I even get my food and you can't be trusted to earn the tip?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went on 5/23/24 and the servers were very friendly and got my order done quickly.
Atmosphere: 4
Food: 5
Service: 5
New manager Alyssa likes to be rude to the minors that work there and brag to them about how many pills she can do. My son realized it was an unprofessional atmosphere and quit...which sucks because he really liked that job.
New manager Alyssa likes to be rude to the minors that work there and brag to them about how many pills she can do. My son realized it was an unprofessional atmosphere and quit...which sucks because he really liked that job.
Don't order delivery from this location twice I've ordered from this place and I'm missing part of my order first time chips, second time drinks then when you call to resolve they either have you come get what they forgot or they don't answer the phone
Absolutely will never go to that subway again night shift people nothing but crackheads sub was ridiculous. Bun Was destroyed vegetables look like they needed to be thrown in the trash. J/s They better get that place figured out quick or they’re gonna lose a lot of business. I will never be back to that one.
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