Pizza Hut
115 W Broad St, Newton Falls
(330) 872-9110
Recent Reviews
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Pizza was burnt and inedible. No offer for a remake or even an order of breadsticks to make up for it. I got a generic email. If you have so many complaints that you’re sending out generic emails, you need to rethink what you’re doing
Atmosphere: 3
Food: 1
Service: 3
I have had some issues in the past and they always fix it! But we just ordered pizza and wings and it's the best pizza we have had from pizza hut! I even called to ask who made the pizza after we got home.. her name is Savanah..great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Pay for what you get, sometimes. Overall average franchised pizza shop
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Pizza in a Box, Pepperoni Lover's Pizza, Breaded Boneless Wings
Taste,value,service
Food: 5
Service: 5
Great
Atmosphere: 4
Food: 4
Service: 4
Ever since the new GM took over, this place has gotten much better. The food is better quality and the customer service is so much better. The manger is very friendly & pretty awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Cheese Pizza, Traditional Wings, Pepperoni Pizza, New York Style Specialty Pizza, Breaded Bone-Out Wings, Cinnamon Sticks, 8 Breaded Bone-Out Wings, 12 Meat Lover's Pizza, 12 Buffalo Chicken Pizza, Breadsticks, Breaded Boneless Wings
Great flavor and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Style Specialty Pizza
wonderfully great good job !!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Burnt out, should have learned first time when order/customer service was poor. Gave it another try. Customer service by “manager” was worse yet. Done.
Food wasn't done till an hour after they said it would be done
Restaurantji Recommends
Ordered pizza hut, the app said wait time was 15 minutes, we pull in the employee says they are cleaning the wing fryer it should be another 10 minutes, 15 minutes go by we pull back up again and the manager says they are cooking and says it should be anther 10 minutes, finally after another 15 minutes the big dinner box is done. Food was cold but still good.
That store has really turned around since that new manager showed up, her name was Miranda. Super kind woman! All of my food was made correct for the first time in a long time. The app said 13 mins, but it was ready by the time I got there. There was a line in the drive through but Miranda handled everyone with such grace and had a cool head the whole time. I've never had such great service at this location and had to share!! I hope to see more of her!
75 cent boneless garlic and Parma wings are the best..
Wait time are not what they say they are 1 hr wait time order time said 25mins. Very unfortunate experience I will not be ordering from this location again. Also dine in area has been closed since covid. This is unacceptable.
Wait time are not what they say they are 1 hr wait time order time said 25mins. Very unfortunate experience I will not be ordering from this location again. Also dine in area has been closed since covid. This is unacceptable.
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