I had an issue .. my bbq sauce i ordered sweet but I got spicy.. I am a wimp for spice I called and offered to bring them back.. the manager (zack) was very cool and took care of me.. 5 star rating not because everything was perfect but because it was handled most perfectly Much love!
Atmosphere: 5
Food: 5
Service: 5
John Carney
This place is so slow we were sitting there for over an hour after we ordered and nothing. Worst service ever
Atmosphere: 1
Food: 1
Service: 1
Zoerae Franklin
I wish I could give it a zero but the hostess that they have at 6:57pm they need to fire her because my mom and dad take me and my boyfriend here an my boyfriend just got done with surgery and he was using a walker and wanted a booth closer and she give attitude
Service: 1
Ewwo M8
We waited 15-20 minutes and no one came and sat us??? Multiple employees made eye contact with us, and no one said a single word to us. Huh????? We ended up just leaving and going somewhere else. Don’t waste your time here.
Atmosphere: 1
Food: 3
Service: 1
James Profitt
Emiya was amazing!
Atmosphere: 5
Food: 5
Service: 5
Alexis Estes
12/7/25 4:50pm
Every time I visit this restaurant the food is either cold or poorly prepared, and as a restaurant manager myself, I know when food isn’t being temped correctly. The service has also consistently been disappointing.
I was honestly nervous to come in tonight based on previous experiences, but we decided to give it another chance. Unfortunately, the host (a young lady) treated us very very poorly. I truly hope this isn’t the standard for how customers are greeted.
At this point, we won’t be returning. I really hope leadership puts a better system in place and focuses on coaching, teaching, and developing the team because what we experienced tonight was simply unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Bob Cottrill
Stood at the door for 15 minutes, was then told that they were on break and I had to wait 20 minutes to be seated even though they had half their seats empty. Lunch time seems like a weird time for a business to stop serving food.
Atmosphere: 1
Food: 1
Service: 1
Cody Moyer
Waited 15 minutes to get someone to the front desk, waited another 15 minutes for my food. Looked to be only 2 or 3 people working.
Bartender is in no rush. She is on her phone or having personal conversations with patrons. Once I was served, she never came back to check if we needed anything else. It was my second time in. Both visits were similar.
Atmosphere: 4
Food: 4
Service: 2
John Cassity
WOW terrible service, stood here for 20 mins no one even acknowledged me. Not sure how this place runs??
Avoid online pick up they take a half hour longer than the scheduled pick up
Atmosphere: 4
Food: 4
Service: 1
Straight Shooter
Needs better service..bartenders..get better tender ur business will increase at least 20%
Atmosphere: 4
Food: 3
Service: 1
Helping Hands
The absolute worst for pickup or delivery. You will wait at least 30 min past whatever time they told you it would be ready. Good luck if you can find a server in under 20 min in the day time. Whatever they got going on in the back must be lit for them!
Atmosphere: 1
Service: 1
Eric Davidson
40 mins for wings and still waiting. If you have any time line to keep do not stop here.
Atmosphere: 5
Food: 4
Service: 1
Rob Drozden
I've eaten here a handful of times and each time is abysmally worse. Whether it's taking half an hour to get 10 wings when the place is dead or not seeing my server for 20 minutes. The surprise of how I'm going to experience disappointment never ceases to amaze me. I don't have high standards when it comes to chain restaurants but I get better quality from Taco Bell than I do this BWWs. Management, do better. Give me the experience you would expect if you walked in.
I had an issue .. my bbq sauce i ordered sweet but I got spicy.. I am a wimp for spice
I called and offered to bring them back.. the manager (zack) was very cool and took care of me.. 5 star rating not because everything was perfect but because it was handled most perfectly
Much love!
Atmosphere: 5
Food: 5
Service: 5
This place is so slow we were sitting there for over an hour after we ordered and nothing. Worst service ever
Atmosphere: 1
Food: 1
Service: 1
I wish I could give it a zero but the hostess that they have at 6:57pm they need to fire her because my mom and dad take me and my boyfriend here an my boyfriend just got done with surgery and he was using a walker and wanted a booth closer and she give attitude
Service: 1
We waited 15-20 minutes and no one came and sat us??? Multiple employees made eye contact with us, and no one said a single word to us. Huh????? We ended up just leaving and going somewhere else. Don’t waste your time here.
Atmosphere: 1
Food: 3
Service: 1
Emiya was amazing!
Atmosphere: 5
Food: 5
Service: 5
12/7/25
4:50pm
Every time I visit this restaurant the food is either cold or poorly prepared, and as a restaurant manager myself, I know when food isn’t being temped correctly. The service has also consistently been disappointing.
I was honestly nervous to come in tonight based on previous experiences, but we decided to give it another chance. Unfortunately, the host (a young lady) treated us very very poorly. I truly hope this isn’t the standard for how customers are greeted.
At this point, we won’t be returning. I really hope leadership puts a better system in place and focuses on coaching, teaching, and developing the team because what we experienced tonight was simply unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Stood at the door for 15 minutes, was then told that they were on break and I had to wait 20 minutes to be seated even though they had half their seats empty. Lunch time seems like a weird time for a business to stop serving food.
Atmosphere: 1
Food: 1
Service: 1
Waited 15 minutes to get someone to the front desk, waited another 15 minutes for my food. Looked to be only 2 or 3 people working.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings, Fried Chicken, Ultimate Nachos, Boneless Wings and Fries, Boneless, Fried Pickles
Bartender is in no rush. She is on her phone or having personal conversations with patrons. Once I was served, she never came back to check if we needed anything else. It was my second time in. Both visits were similar.
Atmosphere: 4
Food: 4
Service: 2
WOW terrible service, stood here for 20 mins no one even acknowledged me. Not sure how this place runs??
Restaurantji Recommends
Avoid online pick up they take a half hour longer than the scheduled pick up
Atmosphere: 4
Food: 4
Service: 1
Needs better service..bartenders..get better tender ur business will increase at least 20%
Atmosphere: 4
Food: 3
Service: 1
The absolute worst for pickup or delivery. You will wait at least 30 min past whatever time they told you it would be ready. Good luck if you can find a server in under 20 min in the day time. Whatever they got going on in the back must be lit for them!
Atmosphere: 1
Service: 1
40 mins for wings and still waiting. If you have any time line to keep do not stop here.
Atmosphere: 5
Food: 4
Service: 1
I've eaten here a handful of times and each time is abysmally worse. Whether it's taking half an hour to get 10 wings when the place is dead or not seeing my server for 20 minutes. The surprise of how I'm going to experience disappointment never ceases to amaze me. I don't have high standards when it comes to chain restaurants but I get better quality from Taco Bell than I do this BWWs. Management, do better. Give me the experience you would expect if you walked in.
Atmosphere: 3
Food: 3
Service: 1
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