Burger King
5343 Youngstown Warren Rd, Niles
(330) 652-0700
Recent Reviews
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Unless it's the midnight crew be prepared to wait 10-15 minutes in the drivethru. They must be understaffed as this seems to be a new development. I write this after being here for 15 minutes for an order I put in 20 minutes via the app and I still don't have my food.
Staff are great and friendly, but the wait is ridiculous. Like I said, unless its the midnight crew, expect to wait for a while.
Food: 4
Service: 2
It's whopper Wednesday
Atmosphere: 5
Food: 5
Service: 5
Waiting in line for 40 minutes!!!!!!!!!! Absolutely insane!!!!! This location is always so slow, but this time was ridiculous....do not come here
Atmosphere: 1
Food: 1
Service: 1
I was helped by a assistant manager and he had the worst attitude because I didn't know you had to buy a fry and drink with the free whopper deal and then he couldn't speak or answer anything I said completely ignored me all because he had to take that off very immature and unprofessional not to mention their drink machine is clogged with mold how has the health department not closed them down yet!
Very bad customer service. The assistant manger got annoyed because we signed up to get a free whopper and didnt notice we had to buy a fry and drink to get it. He ignored me when I asked for a cup and didnt say anything. The drink dispenser had mold in it so I didnt even get a drink. HORRIBLE SERVICE. Never coming back again.
After a certain time they only service DoorDash. Guess the customers who show up are less important
Food: 5
Service: 3
I'm sorry I had to leave at one star it didn't deserve a zero star what a joke three times in and out of this place to get my order right through the drive-thru they were very overwhelmed and very unknowledgeable what they were doing
I usually don't leave reviews unless they are positive. I know this is probably going to sound dumb, but I got the impossible whopper and forgot to ask for cheese. I walked to the counter and before I got there I said it's my fault and I would pay for the cheese. Anyways the ladies that were there were super nice and just added it😊
Atmosphere: 4
Food: 4
Service: 5
Should be closed terrible service
This restaurant have made some great improvements considering they used to be extremely slow and rude. This is the only Burger King that I will drive out my way to get food because I know it'll be fresh.
Thank you Niles BK
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Soggy burger. The bun and everything were soaked in grease. There was too much salt on my onion rings, and the mozzarella fries were burnt. Didn't realize it till I got home.
Atmosphere: 4
Food: 3
Service: 4
We love coming everyone is so nice and are food comes up fast and it's clean and so is the bathroom
Atmosphere: 5
Food: 5
Service: 5
I always come there cause everyone is nice food is always nice and hot and never had a problem
Atmosphere: 5
Food: 5
Service: 5
Arrived at 9:22 pm to pick up order and the lobby was closed. Sign says open until 10pm. Drive thru backed up to the road
went to get dinner and the whole time i was waiting on my food there was a grown woman screaming as loud as she could at her employees who were obviously children. highly unprofessional
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