Dunkin'

58 Youngstown Warren Rd, Niles
(330) 505-6013

Recent Reviews

louis goldberg

I usually don’t review Dunkin’ Donuts but I got a coffee here and the cashier gave me the usual level of “I hate my job and my life” customer service with a side of sass lol. I asked for two extra sugars and she obliged, I then asked if she could toss a completely empty medium cup of coffee I bought earlier and she said no. I didn’t have an issue with it at all untill she said have a good day, and it was the way that she delivered the sentence that got me. It was clearly intended to annoy me and it worked. I didn’t appreciate that interaction at all, just not necessary at all. So I just wanted to document the interaction in the event it becomes a thing

Atmosphere: 2

Food: 3

Service: 1

Karen Terrell

Drive thru order. My beverage was a decaf hot tea. When I got home, food order fine. BUT I noticed no tea bag string on cup. Well even though order label on cup said decaf tea----I have a coffee. Too far to go back. I do not drink coffee. No one in my household drinks coffee with cream. Down the drain. Should just light money in fire.

Food: 5

Service: 3

Recommended dishes: Donuts

Debora Ray

Friendly service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Oscar Vaughn

Clean, nice staff and good food. What more could you ask for?

Atmosphere: 5

Food: 5

Service: 5

Naviah Dickey

best dunkin ever and cleanest dunkin i’ve ever been to . keep it up guys ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Bagels, Coffee Glazed Roll

Jason Stanley

Worst tasting regular coffee ever...taste BURNT REALLY BURNT and no sugar or

Food: 1

d' Lourdes

Delicious donuts and coffeeVegetarian options: EggsParking: PlentyKid-friendliness: Relaxing environmentWheelchair accessibility: Accessibility

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

laura nick

The girls are always so nice and they know what I get every time I go there. Especially in the afternoon and evening. They make my drink just about perfect every time I go.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Caramel Iced Coffee, Bagels, Coffee Glazed Roll, Donuts

Sara

The menu items are really tasty, but I wish they would bring back the vegetarian sausage, breakfast sandwiches again!When I ordered my munchkin donuts, they were given to me within a few minutes, but I had to wait a while for my hot chocolate.You can use cash and pay with your phone for your order or orders.Also, I wish that this Dunkin location would add accessible ways for people with disabilities to open and close the doors and accessible menus for people with low or no vision.Vegetarian options: There are plenty of vegetarian options.Dietary restrictions: There are signs that say that they use ingredients that may trigger people with food allergies, but you can always ask the staff.Parking: The parking is always free!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Donuts

zippyy123 (Thunderbuddy)

Honestly, keep coming here and the photos that have whip cream on them, order the drink and they never put the whip on it unless requested to make sure it has the whip. Would be 5 stars but that's my issue.

Atmosphere: 3

Food: 3

Service: 3

Rod

Ripped off. Order a large Capuchino, get charged $4.69. Got 1/2 a cup of coffee & half a cup nothing but foam.

Atmosphere: 3

Food: 1

Service: 2

Phyllis Alston

Love their carmel latte with whipped cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Donuts

lorrie paxman

Constantly getting orders incorrect and can't get through when I call them about it.

Atmosphere: 1

Food: 1

Service: 1

Brian Christensen

Among the worst Dunkin’s I’ve visited. The absolute worst in the area though. I’ve not received good customer service here. Everyone talks in clipped detached tones with a detached attitude. Orders are often wrong and their equipment seems to be broken with products frequently unavailable.There are like 4-5 other Dunkin within minutes. I recommend visiting any of the others.

Atmosphere: 2

Food: 3

Service: 2

Khalil James

Food over cooked dry and I'm disappointed ? I'm at work

Atmosphere: 1

Food: 1

Service: 1

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