McDonald's

428 N Main St, Niles
(330) 652-3328

Recent Reviews

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Angel Mendez

Every single one that works there is incapable of doing their job, they lack the capability of running a drive thru, clearly a hearing disability as they cannot follow food instructions as their mess ups are way too frequent, leave not only the drive thru but the front unattended with the excuse of “using the bathroom” when I get a clear view of the workers just messing around it almost seems like there is no manager on duty at any of the times I’m there, and take so much time to bring out food when they’re not that busy and giving that it’s fast food you would think they would make the food fast instead they’ll end up coming out with your order wrong and even cold. The people that work here are simply useless.

PATRICIA CHRISTLIEB

Everytime I've ordered a quarter pounder it ends up being raw in the middle and what makes it worse is waiting in the drive thru for almost 40 minutes to get such uncooked food ??

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Sausage Mcmuffin

Jimmy Coffee

I mean.... It's McDonald's...

Atmosphere: 4

Food: 4

Service: 5

Mike hoosan

Ordered a sausage McMuffin with egg this morning drove to work and opened the sandwich and got a sausage McMuffin NO EGG!!! Overspent by $2.00 for a cold sandwich after waiting 5 minutes in the drive through … this is the worst Mcdonalds in the area !!!! GO ANYWHERE ELSE in the area .

Atmosphere: 1

Food: 1

Service: 3

John Doe

The worst McDonald's ever. Just ordered at 330pm 10/07/24 hamburger meat was old and chewy. Fries was under cooked. Order was wrong. I don't understand how hard is it to prepare food. Not even worth taking back. Just never eat here again

suave

Stopped in for a door dash appreciate Felocity and the staff for great friendly customer service always appreciative to receive warm welcomes good service and menu hacks, keep up the great work night crew !

Atmosphere: 5

Service: 5

Jesse

Only the drive through exists. They don't acknowledge people at the counter.
McDonald's on Salt Spring Road is better.
Won't be back to this one.

Service: 1

Wyatt Barnum

Do you only want to get half of your food? Deal with the dumbest workers? Never get a straw? Then this is the mcdonalds for you.

Atmosphere: 1

Food: 1

Service: 1

Brittany

Multiple times within the last 2 years I’ve had terrible experiences at this location, I try and give it another chance every now and then and get reminded every time why I go to other locations instead of this one. I’ve been told to pull around to the front and have stayed there for 20 minutes waiting on my food, multiple workers came out to give food to other cars, asked me what I had, went back into the building and never returned, I finally go in just to be told I was forgotten. Rude workers with terrible attitudes, forgotten food, sauces or giving out the wrong drinks even when they aren’t busy, excruciatingly long lines and wait times and workers running around like chickens with their heads cut off when busy. Tonight was the icing on top of the cake, waited 20 minutes in the drive thru line just to have a lady damn near throw my food at me because I got a little frustrated repeating my order to them for the 3rd time with a screaming infant in the back seat. Just to get these cold, sad excuses they call “McDoubles”
I will continue to take my business to other locations, the convince of it being around the corner isn’t worth being treated like a burden every single time.

Atmosphere: 1

Food: 2

Service: 1

Dangerous Dejesus

Food is cooked n comes out pretty fast ice cream machine actually works. The staff are kids but all are professional.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Mcdouble

Stringer18

If only they could get order right

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Egg Mcmuffin

Coco Jade

The girl that gave me my food threw it at me in my car and it spilled out in my car . I don’t know what her problem was but she needs fired . I think her name was auri I got the name from a friend that works here . Little teen brat .

Atmosphere: 1

Food: 5

Service: 1

Nicole Delesky

Great McDonald's

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Big Mac, Mcdouble, mc Crispy Chicken Sandwich, Filet-O-Fish, Mcchicken, World Famous Fries

Jason Kunkle

Not a bad McDonalds if you need some quick fast food.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Sausage Mcmuffin

Sarah Elizabeth

This location is not open 24 hours as they are supposed to be. On several occasions, I have tried to go through the drive thru past midnight and it appeared that nobody was there but there were employee cars in the lot. McDonald's could be saving money if their midnight employees don't want to do their job. Either do some deep cleaning, serve me my food, or go home!

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