McDonald's

2796 Robbins Ave, Niles
(330) 544-3077

Recent Reviews

Sort by
brett barnhouse

It’s been a long time since I’ve had McDonald’s that was that fresh and hot and the staff was very nice and polite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

James Macintyre

No napkins, i asked for a few extra sauces.. i get 1. Fries were cold. And 20 packets of salt with my order. Fries were also saltless when i got home. Terrible experience.... again. Didnt write a review last time

Food: 1

Service: 1

Letusdrinkpaint

Absolutely pathetic every single time, just a bunch of sad lazy teenagers with no skills, that's exactly why you're going to be stuck behind a a patty machine the rest of your life if half a star was possible I would.

Atmosphere: 1

Food: 1

Service: 1

v W

Wheelchair accessibility: Yes

Recommended dishes: Cheeseburger

Daniel Tselepis

Stopped to use the restroom and a fast sandwich. Men's room smelled like an outhouse, and my burger was thrown together sloppy.
I guess it is too hard to hire teens who care and managers who can motivate and inspire pride in their craft.

Atmosphere: 3

Food: 3

Service: 3

Edie Duecaster

All the people very pleasant and quick at getting the food out

Atmosphere: 5

Food: 5

Service: 5

Jenny Paronish

The drive thru takes to long to pay and get out

Atmosphere: 3

Food: 2

Service: 3

Vanya Miller

If i could give no stars i would the employee taking orders at the window has a very poor attitude she made us repeat our order multiple times because she wasn’t listening or wasnt paying attention and the employee mary i don’t know if she’s a manger here or not but when your sitting down on the clock and yelling at customers you don’t make a great one i payed for extra caramel in my frappe since they now charge you for it and when i received it it barely had any so my boyfriend went back in there and that’s when mary started yelling at him saying that we need to pay for extra and that i could just stir the carmel on top in the drink so my boyfriend told her we did pay for it she demanded a receipt then put some more just on top and told my boyfriend again to stir it within the drink mary doesn’t seem to understand that when you have whipped cream and caramel touching the lid it makes a big mess to try and stir then when i tasted it IT TASTED JUST LIKE ICE NO FLAVOR WHAT SO EVER so since mary is old she should know how to make a frappe and how if a drink is filled to the top it’s extremely hard to stir it in i will probably not order a frappe here again especially if mary is working oh wait she probably wouldn’t take my order anyways cause she’s to busy sitting down instead of working

Atmosphere: 1

Food: 1

Service: 1

Mitch Priscilla.

The person at the window was very friendly and the food was good. It was a good tasting. Big Mac.

Food: 4

Service: 5

Recommended dishes: Big Mac, French Fries

Corey Carr

Went around mid night sat at the drive thru for three minutes waiting for a greeting I then tried to greet them with no response I then pulled up to the second window waiting for someone to appear and someone did walk past the window not giving me a glance and into the lobby waited there for 8 minutes at the window trying to call the store no one would answer. Then I went back around the speaker to try and talk again all I had was a mobile order with a small drink and 4 nuggets that’s it once again after trying to greet them no response I then once again went up to the window when I saw two cars speed in and park, they were employees, then a blonde lady from one of those cars appeared I told her what had gone on and gave her my mobile code and she went to get the order, the a girl that was in the other speeding car with a red shirt and what looked to be strawberry blonde hair appeared I told her I’ve been waiting now for 12 minutes for 4 nuggets and a drink she told me the girl that was there which was ONLY ONE?! was in the restroom that whole time even thought I saw her with the headset on before going in, the red shirt lady then came back telling me it would be 2 minutes for nuggets and to pull up with a terrible attitude and to pull up and wait at this point it’s been 18 minutes since I got there. I waited 6-7 minutes to where she hands them to me without a word nor apology and just started to go into a screaming match with the car behind me. very unprofessional this is disappointing I waiting around 24 minutes from when I got there to GET FOUR NUGGETS!!!. Night time management and crew need corrected

Atmosphere: 1

Food: 2

Service: 1

John Gallo

Late night stop. Food was what we ordered and was fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Pounder Hamburger, Big Mac, Double Cheeseburger, French Fries

Brittany Hughes

Place an order pull around and the girl is sitting there rolled her eyes at me didn’t say two words. I handed her my money she came back with change handed me my food again rolled her eyes at me didn’t say two words I get it. You’re not happy with your job, but if you’re gonna work in customer service, you need to suck it up. This is at 10 o’clock at night. I was the only person in the drive-through they were absolutely dead. I come here often during the day. The staff is friendly, but whoever was working the drive-through Monday night at around 10 PM. Needs to be trained properly customer service

Atmosphere: 1

Food: 4

Service: 1

London Seno

when I paid I got no receipt or asked if I wanted it. They got the order wrong I ended up missing three fries and a chocolate milk. I did go back and ask for two fries for my meals and they gave them to me no questions. but I had not checked the kids meal naively thinking everything was fine inside the box but I was wrong. missing half the meal.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: French Fries

Tiffany carpenter

Little more work alittle less flirt to the girl working right now would have been great. 9/4/24 not impressed

Atmosphere: 4

Food: 4

Service: 2

Michelle Cash

Everything is still the same since I was a kid. EXCEPT the OUTRAGEOUS PRICES!

Loading...