Food and service is usually pretty good but most recent visit we were waiting in line and the guy taking the order for the person in front of us had gloves on..they paid in cash..he took the cash and gave change with the gloves on and continued back into the kitchen to prepare the food with the same gloves on. We left after seeing that.
Atmosphere: 3
Food: 4
Service: 2
Laura Ruble
The food was really good and the lady at the register was nice. The toddler running around next to the deep fryers with a roku remote was probably not smart though. I understand having to take your kids to work because you don't have a sitter, but not around things that could injure them or contaminate people's food.
Atmosphere: 3
Food: 4
Service: 3
Lewis Fortune
They always only unlock one door literally the only restaurant that leaves a door locked so everyone can try to open it then go to the next one why not open both like normal people do. Ridiculous
Jordan Greene
Nicest Mr. Hero I've ever been too good work!
Atmosphere: 5
Food: 5
Service: 5
Wackyred35 Ties
The food was not so good. We ended up spending $78.95 on 4 people. Then to make it worse there was no toilet paper in the restrooms at all or changing stations. We also got sick from eating there. We learned a hard lesson.
Atmosphere: 1
Food: 1
Service: 2
Derek Cook
I used to get Mr Hero for lunch all the time when I lived in Akron. I loved getting their cheesesteak sandwich. So today I picked it up for lunch and it was good but just didn’t live up to the memory.I paid for the larger portions and felt like I didn’t get anything extra. It was very overpriced for the portion size.Honestly I didn’t love it and probably won’t go back.
The staff were very courteous and nice! Food was made in a timely manner and delicious.
Atmosphere: 5
Food: 5
Service: 5
Troy Huston
Rotten Tomatoes on my Original Italian sandwich! ?. They clearly are using scraps on their sandwiches! And, the worst part is, I ordered NO tomatoes! ?
Atmosphere: 2
Food: 1
Service: 2
mac11380
Always a treat!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Buttered Cheesesteak Bte, Roman Burger & Waffle Fries, Cheddar Sauce
Troy-boy
Ordered the original Italian and only got ham and salami on the sandwich. But, that's not the worst part! The guy that owns it thought it was ok to serve me moldy meat! I had to throw the whole thing away! I have pictures too!****Update****I stopped into the store to speak with the owner and he showed me that there was in fact all 3 meats on my sandwich. And he made me a new fresh sandwich and apologized for any inconvenience. I gotta say that a lot of places wouldn't have addressed this as quick as he did. And, made sure I left as a happy customer!I will definitely come back to this location!
This was a brand new store, so everything was immaculate. The service was prompt and precise. I LOVE the Roman burger, so I got that, and it was made hot-n-fresh for me. The sandwich was delicious and filling. This was a new year's eve miricle to find a Mr. Hero that was open at 8pm on new years eve and on my way back south to Maryland. I'm so very glad I stopped here for dinner!!! A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Burger & Waffle Fries
Rye Sanchez
Did you know that when you call the curbside pickup number, to let them know that you're there and ready to receive your food, that they don't bring your food out to you? They say "okay," and let you sit there for 5 to 10 minutes waiting for your food, which is already ready inside their restaurant. Yes... I went inside to go get my curbside pickup, and the woman was dumbfounded why I was asking about the phone call for curbside pickup on the window, with no service. Place is nonsense, inefficient, and rude.
Atmosphere: 1
Food: 1
Service: 1
D.c., PYLP
RIPOFF SNEAKY !! Went there for lunch today got ripped off I spent 50 dollars and the subs are smaller then a hotdog bun the taste is the only thing good the cashier took it upon herself to ask my 7 year old if they wanted any extras and charged us 6.50 for a small fry and Dixie cup of cheese that was terrible also trying to asking my 7 year old would you like a coke or 14in sub i orderded a 14 sub she wanted the 1 doallr kid sandwhich they charged full price for it 399 they try to do ANYTHING TO RUN YOUR BILL UP WATCH YOUR MONEY AT THIS PLACE RIPOFF SNEAKY FYI the picture is of a 7.10 chicken Philly sub look how small
Atmosphere: 1
Food: 1
Service: 1
Michael Joseph
The only thing good about this $13 sub was the bread, very little meat and toppings, I haven't had Mr. Hero for some time and I definitely won't be ordering from mr.hero ever again. Save your money !!
Food: 1
Chris Glunt
Honestly this food is pretty good, only have been here 2
Food and service is usually pretty good
but most recent visit we were waiting in line and the guy taking the order for the person in front of us had gloves on..they paid in cash..he took the cash and gave change with the gloves on and continued back into the kitchen to prepare the food with the same gloves on. We left after seeing that.
Atmosphere: 3
Food: 4
Service: 2
The food was really good and the lady at the register was nice. The toddler running around next to the deep fryers with a roku remote was probably not smart though. I understand having to take your kids to work because you don't have a sitter, but not around things that could injure them or contaminate people's food.
Atmosphere: 3
Food: 4
Service: 3
They always only unlock one door literally the only restaurant that leaves a door locked so everyone can try to open it then go to the next one why not open both like normal people do. Ridiculous
Nicest Mr. Hero I've ever been too good work!
Atmosphere: 5
Food: 5
Service: 5
The food was not so good. We ended up spending $78.95 on 4 people. Then to make it worse there was no toilet paper in the restrooms at all or changing stations. We also got sick from eating there. We learned a hard lesson.
Atmosphere: 1
Food: 1
Service: 2
I used to get Mr Hero for lunch all the time when I lived in Akron. I loved getting their cheesesteak sandwich. So today I picked it up for lunch and it was good but just didn’t live up to the memory.I paid for the larger portions and felt like I didn’t get anything extra. It was very overpriced for the portion size.Honestly I didn’t love it and probably won’t go back.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Hot Buttered Cheesesteak Bte, Potato Waffers, Cheese Sauce, Cheddar Sauce
The staff were very courteous and nice! Food was made in a timely manner and delicious.
Atmosphere: 5
Food: 5
Service: 5
Rotten Tomatoes on my Original Italian sandwich! ?. They clearly are using scraps on their sandwiches! And, the worst part is, I ordered NO tomatoes! ?
Atmosphere: 2
Food: 1
Service: 2
Always a treat!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Buttered Cheesesteak Bte, Roman Burger & Waffle Fries, Cheddar Sauce
Ordered the original Italian and only got ham and salami on the sandwich. But, that's not the worst part! The guy that owns it thought it was ok to serve me moldy meat! I had to throw the whole thing away! I have pictures too!****Update****I stopped into the store to speak with the owner and he showed me that there was in fact all 3 meats on my sandwich. And he made me a new fresh sandwich and apologized for any inconvenience. I gotta say that a lot of places wouldn't have addressed this as quick as he did. And, made sure I left as a happy customer!I will definitely come back to this location!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was a brand new store, so everything was immaculate. The service was prompt and precise. I LOVE the Roman burger, so I got that, and it was made hot-n-fresh for me. The sandwich was delicious and filling. This was a new year's eve miricle to find a Mr. Hero that was open at 8pm on new years eve and on my way back south to Maryland. I'm so very glad I stopped here for dinner!!! A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Burger & Waffle Fries
Did you know that when you call the curbside pickup number, to let them know that you're there and ready to receive your food, that they don't bring your food out to you? They say "okay," and let you sit there for 5 to 10 minutes waiting for your food, which is already ready inside their restaurant. Yes... I went inside to go get my curbside pickup, and the woman was dumbfounded why I was asking about the phone call for curbside pickup on the window, with no service. Place is nonsense, inefficient, and rude.
Atmosphere: 1
Food: 1
Service: 1
RIPOFF SNEAKY !! Went there for lunch today got ripped off I spent 50 dollars and the subs are smaller then a hotdog bun the taste is the only thing good the cashier took it upon herself to ask my 7 year old if they wanted any extras and charged us 6.50 for a small fry and Dixie cup of cheese that was terrible also trying to asking my 7 year old would you like a coke or 14in sub i orderded a 14 sub she wanted the 1 doallr kid sandwhich they charged full price for it 399 they try to do ANYTHING TO RUN YOUR BILL UP WATCH YOUR MONEY AT THIS PLACE RIPOFF SNEAKY FYI the picture is of a 7.10 chicken Philly sub look how small
Atmosphere: 1
Food: 1
Service: 1
The only thing good about this $13 sub was the bread, very little meat and toppings, I haven't had Mr. Hero for some time and I definitely won't be ordering from mr.hero ever again. Save your money !!
Food: 1
Honestly this food is pretty good, only have been here 2
Atmosphere: 5
Food: 5
Service: 5
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