I love this location, they are usually quick and never have issues with my order. Until lately… the woman at the window handed me the whole card reader screen just so that they could ask for a tip without actually asking….
Food: 5
Service: 1
Joe Ruble
Great coffee!
Atmosphere: 5
Food: 5
Service: 5
Lanaesha Barnard
I will start by saying I usually have no issues with this location; however, after today, I won’t be back. When I got there, it wasn’t a line ( which was excellent); I was the only customer. The gentleman who took my order was nice; I ordered a grande hot coffee with two creams and three shots of classic with pumpkin spice and hazelnut. The gentleman got started on my order. Now, I usually don’t care when people talk to their coworkers because it’s not a big issue, but he seemed distracted by the conversation; after 3 minutes, he handed me my coffee. I didn’t even taste it until I got in my car, and once I tasted it, it was just straight black coffee with maybe one sugar and cream with zero flavor. It tasted so awful I had to go home and doctor my coffee cup. I would have given them a pass if they were busy, but I was their only customer.
Jim Shamrock
Closed when I visited
Ryan Rafferty-Powell
I do not recommend coming to this Starbucks at all people. People who work here are extremely ignorant I will never spend money here. They are dirty and wouldn't even give me change even after I spent a bunch of money.
Atmosphere: 1
Food: 1
Service: 1
Avalon Azalea
I give up trying to give this location a chance, every time the employees are rude, the coffee seems to get worse and there’s absolutely no care in the drinks. In a corporate setting where there is a standard to uphold, id expect at least something a little decent.
Atmosphere: 1
Food: 1
Service: 1
Jaycee Mangus
when my sister and i first arrived, there was no wait in line. we was ready to order when the workers started talking to a women that they recognized. she came up to them and started to talk to them. at this point, there was a line starting to form. finally, the lady left and we placed my order. we had ordered a grande vanilla bean Frappuccino with a MOCHA drizzle, a grande strawberry açaí lemonade, and a tall hot mocha for our mom who had arrived later. when we was waiting for our order, the worker making the Frappuccino asked if the caramel drizzle was supposed to be incorporated in the drink or around the cup. my mom had corrected her and said it was supposed to be a mocha drizzle not caramel. then the worker who had taken my order said then it is someone else’s order. when the drink was done, the worker who made the drink gave me the drink with the caramel drizzle. my mom then corrected her again saying it was supposed to be a mocha drizzle. the worker who had taken the order then told us that i ordered caramel and not mocha and asked if i wanted the drizzle around the cup or in the drink. she said this with a very strong attitude. my mom corrected her once more saying that i ordered it with a mocha not caramel drizzle. plus for additional information, my sister always order the frappuccino with a mocha drizzle. a worker remade the drink and told me that i could take the caramel drink. we left the drink there and left the starbucks. this situation could have been handled differently if the worker did not have an attitude.
Atmosphere: 1
Food: 3
Service: 1
L
I will start by saying I usually have no issues with this location; however, after today, I won’t be back. When I got there, it wasn’t a line ( which was excellent); I was the only customer. The gentleman who took my order was nice; I ordered a grande hot coffee with two creams and three shots of classic with pumpkin spice and hazelnut. The gentleman got started on my order. Now, I usually don’t care when people talk to their coworkers because it’s not a big issue, but he seemed distracted by the conversation; after 3 minutes, he handed me my coffee. I didn’t even taste it until I got in my car, and once I tasted it, it was just straight black coffee with maybe one sugar and cream with zero flavor. It tasted so awful I had to go home and doctor my coffee cup. I would have given them a pass if they were busy, but I was their only customer.
Joy J
Friendly responsive staff, clean throughout, excellent service
You’re done with
I went in there at 8:15 and clearly online says open until 9 o’clock and clearly they turned the lights off on purpose to make it look like they’re closed there was three people in there standing around talking goofing off. I shouldn’t have to question whether you’re open or not because you’re standing around talking not acknowledging a customer, so i mention online says 9 o’clock and nobody even made eye contact with me they just let me stand there dumbfounded thanks great customer service Will not be going back there anymore. Probably hire people who actually want to work in no customer service
Friendly responsive staff, clean throughout, excellent service
haylee
I got a frappuccino, they didn’t blend it all the way, there was a junk of ice in it, and it didn’t taste how it should.
B3autiful3yez
I went in there at 8:15 and clearly online says open until 9 o’clock and clearly they turned the lights off on purpose to make it look like they’re closed there was three people in there standing around talking goofing off. I shouldn’t have to question whether you’re open or not because you’re standing around talking not acknowledging a customer, so i mention online says 9 o’clock and nobody even made eye contact with me they just let me stand there dumbfounded thanks great customer service Will not be going back there anymore. Probably hire people who actually want to work in no customer service
Jessica Bunch
Pretty disappointed with my service today. When I walked in there were only two orders ahead of me and no one behind me. There were 5 people working in the store- and once I placed my order it took 12 minutes for me to get 3 iced drinks that didn’t require a blender or the espresso machine. The drive through was consistent but there was a girl taking orders and payments and only one person making all the drinks. Not sure what the other 3 were doing- one seemed to be stocking but the others could have helped to get me out the door faster. Guess I will just stick to the drive through from now on so that I get quick service…
Daisy Lehman
They did great, very welcoming and they made my drinks perfectly! Sonora did great making all my drinks and they were so yummy ?Thank you for your hard work
I love this location, they are usually quick and never have issues with my order. Until lately… the woman at the window handed me the whole card reader screen just so that they could ask for a tip without actually asking….
Food: 5
Service: 1
Great coffee!
Atmosphere: 5
Food: 5
Service: 5
I will start by saying I usually have no issues with this location; however, after today, I won’t be back. When I got there, it wasn’t a line ( which was excellent); I was the only customer. The gentleman who took my order was nice; I ordered a grande hot coffee with two creams and three shots of classic with pumpkin spice and hazelnut. The gentleman got started on my order. Now, I usually don’t care when people talk to their coworkers because it’s not a big issue, but he seemed distracted by the conversation; after 3 minutes, he handed me my coffee. I didn’t even taste it until I got in my car, and once I tasted it, it was just straight black coffee with maybe one sugar and cream with zero flavor. It tasted so awful I had to go home and doctor my coffee cup. I would have given them a pass if they were busy, but I was their only customer.
Closed when I visited
I do not recommend coming to this Starbucks at all people. People who work here are extremely ignorant I will never spend money here. They are dirty and wouldn't even give me change even after I spent a bunch of money.
Atmosphere: 1
Food: 1
Service: 1
I give up trying to give this location a chance, every time the employees are rude, the coffee seems to get worse and there’s absolutely no care in the drinks. In a corporate setting where there is a standard to uphold, id expect at least something a little decent.
Atmosphere: 1
Food: 1
Service: 1
when my sister and i first arrived, there was no wait in line. we was ready to order when the workers started talking to a women that they recognized. she came up to them and started to talk to them. at this point, there was a line starting to form. finally, the lady left and we placed my order. we had ordered a grande vanilla bean Frappuccino with a MOCHA drizzle, a grande strawberry açaí lemonade, and a tall hot mocha for our mom who had arrived later. when we was waiting for our order, the worker making the Frappuccino asked if the caramel drizzle was supposed to be incorporated in the drink or around the cup. my mom had corrected her and said it was supposed to be a mocha drizzle not caramel. then the worker who had taken my order said then it is someone else’s order. when the drink was done, the worker who made the drink gave me the drink with the caramel drizzle. my mom then corrected her again saying it was supposed to be a mocha drizzle. the worker who had taken the order then told us that i ordered caramel and not mocha and asked if i wanted the drizzle around the cup or in the drink. she said this with a very strong attitude. my mom corrected her once more saying that i ordered it with a mocha not caramel drizzle. plus for additional information, my sister always order the frappuccino with a mocha drizzle. a worker remade the drink and told me that i could take the caramel drink. we left the drink there and left the starbucks. this situation could have been handled differently if the worker did not have an attitude.
Atmosphere: 1
Food: 3
Service: 1
I will start by saying I usually have no issues with this location; however, after today, I won’t be back. When I got there, it wasn’t a line ( which was excellent); I was the only customer. The gentleman who took my order was nice; I ordered a grande hot coffee with two creams and three shots of classic with pumpkin spice and hazelnut. The gentleman got started on my order. Now, I usually don’t care when people talk to their coworkers because it’s not a big issue, but he seemed distracted by the conversation; after 3 minutes, he handed me my coffee. I didn’t even taste it until I got in my car, and once I tasted it, it was just straight black coffee with maybe one sugar and cream with zero flavor. It tasted so awful I had to go home and doctor my coffee cup. I would have given them a pass if they were busy, but I was their only customer.
Friendly responsive staff, clean throughout, excellent service
I went in there at 8:15 and clearly online says open until 9 o’clock and clearly they turned the lights off on purpose to make it look like they’re closed there was three people in there standing around talking goofing off. I shouldn’t have to question whether you’re open or not because you’re standing around talking not acknowledging a customer, so i mention online says 9 o’clock and nobody even made eye contact with me they just let me stand there dumbfounded thanks great customer service Will not be going back there anymore. Probably hire people who actually want to work in no customer service
Restaurantji Recommends
Friendly responsive staff, clean throughout, excellent service
I got a frappuccino, they didn’t blend it all the way, there was a junk of ice in it, and it didn’t taste how it should.
I went in there at 8:15 and clearly online says open until 9 o’clock and clearly they turned the lights off on purpose to make it look like they’re closed there was three people in there standing around talking goofing off. I shouldn’t have to question whether you’re open or not because you’re standing around talking not acknowledging a customer, so i mention online says 9 o’clock and nobody even made eye contact with me they just let me stand there dumbfounded thanks great customer service Will not be going back there anymore. Probably hire people who actually want to work in no customer service
Pretty disappointed with my service today. When I walked in there were only two orders ahead of me and no one behind me. There were 5 people working in the store- and once I placed my order it took 12 minutes for me to get 3 iced drinks that didn’t require a blender or the espresso machine. The drive through was consistent but there was a girl taking orders and payments and only one person making all the drinks. Not sure what the other 3 were doing- one seemed to be stocking but the others could have helped to get me out the door faster. Guess I will just stick to the drive through from now on so that I get quick service…
They did great, very welcoming and they made my drinks perfectly! Sonora did great making all my drinks and they were so yummy ?Thank you for your hard work
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