Steak 'n Shake
5555 Youngstown Warren Rd, Niles
(330) 505-3599
Recent Reviews
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Stupid scanner on sodas, Boo Everything else... Yummy
Atmosphere: 4
Food: 3
Service: 2
Lamont did a Great Job greeting us and helping us with our order. Loved it
Atmosphere: 5
Food: 5
Service: 5
Good food love it
The weirdest thing is that you have to scan the bar code from your receipt to get a fountain drink, then you have 15 seconds to get it or else
Atmosphere: 4
Food: 5
Service: 5
Lamont was such a great host. Everyone got greeted with a smile. He was very helpful and kind. Food was good. Dining area was clean.
Atmosphere: 5
Food: 4
Service: 5
Don't care for new set up.
Atmosphere: 2
Food: 3
Service: 3
I dont understand why when dining in you have to order from a screen and scan your receipt to get a drink and why there's no longer servers. This is not the future of restaurants! Crazy complicated and $70 for a family of 4 to eat mediocre burgers is crazy.
Atmosphere: 2
Food: 4
Service: 1
The food was great waited a little bit and busy but it was black friday so everywhere was busy. We got garlic double stack burger lots of garlic sauce just how we like it.
Atmosphere: 4
Food: 5
Service: 4
I had not been here for years, now I know why! Food was cold and stale. I can't even say anymore. Disappointed
Food: 1
Service: 1
No wonder they are closing every where. It’s like a cafeteria now . No service at all. Charge for refills of pop. I will never be back.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Food was great. Had a meal. Burger was fresh and hot, fries were very good. Service at drive though was bad. They take 1 order at a time cook it and then hand it out to you. They can't take more orders at a time than that.
Food: 5
Service: 2
Recommended dishes: Double Steak Burger Combo, Triple Cheeseburger
Restaurant was freezing, no staff anymore all on kiosk, and the burgers came out like a cold hockey puck, I ordered a butter burger and there was literally a large mound of hard butter on the top bun not melted or anything. When I asked the cook about it, I was told that is the way it comes. I looked it up on line and it must certainly does not. The tables were dirty, the floor was filthy. But I guess that's what you get when you have no staff.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cookie
Humble and hardworking employees at your service. The gentleman who has waited on us the last 2 times is always willing to help. He even goes around and collects trays and baskets. Brought us napkins to our table. I'll eat here all the time.
Atmosphere: 5
Food: 5
Service: 5
Took our Family tonight & was blown away by the staff. Their service was A+. Having a good time with customers while providing a great experience.
Love food and workers cheap prices
Atmosphere: 5
Food: 5
Service: 5
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