Penn Station East Coast Subs

Excellent food and service! Love their food!!

Best. Food. Ever. I’ll be honest I didn’t have high expectations when I ordered their cheesesteak. Charlie’s down the road had let me down before, but this was delicious. The workers treated me so kindly that I felt like they knew me, and the manager kept things going. Also, the fries are dropped fresh when I get there, so I didn’t eat anything stale. It was super nice and fresh compared to what I’m used to, and I would highly recommend.

Bought the cheesesteak special for National Cheesesteak Day and an order of fries. If you were trying to promote your store, you missed the mark. Could barely see any steak on the bun and it was tasteless. The fries I think were sitting since the day before - cold and some were downright crunchy hard. There was one other person in the store. No surprise. Not sure what happened to your store, because Penn Station cheesesteaks were always my family's favorite. Not so sure anymore.

Food: 2

Service: 4

Gentleman greeted us with a very firm “name”!!!? Horrible greeting!! “ I need a name to enter , before we can do anything “!!! Gave him my name, and then he stood there with a blank look on his face, staring at me! I said I’m sorry do I need to answer any more questions before I order my food? The ham and cheese sandwich was excellent. The french fries were served to me and small bits overcooked I’m sure it was because the manager or whatever he was is was in a bad mood.! While waiting for my food, I witnessed a second customer walk to the counter where he was met with name!! He proceeded to tell the customer who stood with the bill in his hand and we do not take hundred dollar bills , here!! A short conversation, The customer ended with now you’re starting to make me angry! The gentleman who was with two coworkers abruptly turnaround and walked out the door! The ham and cheese sandwich was excellent! The bits of french fries that he served me were overcooked and horrible! I will never return to the store or recommend it to anyone!

Upon entering this establishment I was greeted by the manager James and he got me and my friends in and out very quickly. Great food, staff, and atmosphere all around!

Was immediately greeted by the manager James and he got us in and out super quickly! Fresh fries and delicious subs. Will be back

Staff were very friendly and food was delicious!

5 stars only for the cookies! I thought Jimmy John’s had the best cookies in town until I had a fresh Penn Station cookie! The center is soft and almost like that doughy taste you get when making cookies at home before putting them in the oven, so possibly slightly undercooked, but that is what makes them so delicious. I can’t comment on the other stuff they sell. Penn Station is a cookie store in my eyes.

Love the Italian subs, they are made to perfection ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub Done Right

I freaking love Penn Station, the grilled Italian is the reason I wake up in the morning.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub Done Right

Great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak Sandwich

Most excellent subs. Go get you some!

Atmosphere: 5

Food: 5

Service: 5

This review is going to be one to read. BUYER BEWARE-SAFETY CONCERN: My daughter purchased a sandwich from this location towards the end of january twenty twenty four In which there was a Piece of broken plastic And she bit into it which resulted in a Partially broken front tooth. She contacted the store, franchise owner & Corporate to which NOONE has helped resolve. They pretty much hoped she'd go away and so since they want to play a game, negative reviews will commence EVERYWHERE. How pathetic & irresponsible it is as a business franchise owner & Corporation to not reach out, care or try to resolve this issue. We have dentist bills & a picture of the plastic for proof...still.....crickets. She's called & emailed multiple times & just gets blown off or told this is being sent to Corporate. Yeah right...so I will tell you as a current or future customer don't go back there because you could end up in the same situation as my daughter. Word of mouth is a very powerful thing, good or bad.

Atmosphere: 1

Food: 1

Service: 1

If you like your teeth and would like them to not break off while biting into your sandwich, I would suggest you to NEVER COME TO THIS LOCATION. I bit into my italian sub and bit into a piece of hard plastic which broke my tooth. After calling to voice my concern and frustration the store manager Tim did not apologize about the incident, had an attitude, and said “seems like you need to call a dentist not us” I have been trying to resolve this with the store owner Robert for almost two months now & have gotten absolutely no where with 0 resolution or answers. I have $300 in medical bills for having to fix my tooth and severe tooth pain every day, just because I was hungry and wanted a sandwich.

Atmosphere: 1

Food: 1

Service: 1

Went here to grab one sub and one fry to go. They coudn't get it right, even though the receipt said the order correctly they proceeded to put whatever they wanted on the sandwhich. Simple order and could't figure it out. We live 30 mins from here. Called the manager and he was more worried about how much we payed and arguing. Reading through the last few reviews seems like common theme at this place. Owner needs to take a look at his employees if they can not figure out one order.

Atmosphere: 1

Food: 1

Service: 1