If I could give zero I would. The lady that took our order in the drive thru was rude. I ordered a burger and asked if it could be placed on pretzel bun she responded with “yea when I finish taking ur order… what else do you want” then we were rudely told they don’t take tap to pay … once getting our food my strips were like bottom of barrel strips. Super thin like fried fish and hard…. My chili cheese tots barely has anything on them… lemonade tastes stale and my husband burger which we paid for pretzel bun, extra cheese and bacon was missing all the extras we paid for. When I walked up to explain to her she snatched the bag and walked inside. She had someone else bring out our burger. Just horrible customer service. Probably should hire a manager who likes people. I don’t think I’ll go back to this location because she was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Tricia Shafer
I visited sonic at 3 o’clock in the afternoon. I waited five minutes to place my order at the speaker. I waited another five minutes at the window. Finally, the lady came to the window said sorry about your weight and handed me a bag that had cold fries.
Atmosphere: 1
Food: 1
Service: 1
Sarah Lile
My sister and I pulled up to one of the drive-in ordering stations, the place was pretty much empty besides two cars also in one of the stations. We pressed the button to have our order taken and the screen told us someone would be right there. There were no signs saying that the stations were out of use so we continued to wait there for almost 10 minutes. A lady proceeded to come out and ask if I had a mobile order, when we told her no she told us we had to go through the drive-through. I think the only reason we weren’t left waiting there forever is because she had to come out to deliver her order, no one once said anything over the intercom. We got our food okay, it wasn’t too slow to come out but the lady wasn’t particularly friendly. When we got our food my sisters chicken sandwich didn’t even taste like chicken and my tater tots were so salty I couldn’t finish them. The corndog was also barely warm.
Atmosphere: 1
Food: 2
Service: 1
beverly boyd
A friend and I decided to stop at sonic in north canton around lime. Let’s just say the lady at the drive though taking our order has the worst attitude of anyone in customer service. I kept telling my friend let’s just go, I don’t even want to eat here anymore. She really wanted sonic or else I would have pulled out and left. You can tell she wasn’t just having a bad day, she was just a nasty person! All these negative reviews you’d think Sonic management would do something about this location.
Food: 1
Sarah DeMarinis
If I could give no stars I would. Waited in the drive-through for 20+ minutes and I was the one ordering. The worker said give us a minute and one minute turned into 20+ minutes. I ended up being able to order through the app so I could tell through the intercom I just have a pick up. They told me to pull around. When I got to the window, the lady asked what I was doing there and I stated that someone told me to pull around for my order which was an onion ring and a large diet vanilla Coke. The lady said OK went over to the milkshake Machine was applying whipped cream to another customers milkshake and I watched her lick her fingers and then go make my drink. Never washed her hands never use hand sanitizer. At that point I was so disturbed and grossed out. I ended up throwing everything away. This is not my first review from sonic. But this will for sure be my final review. If you are craving sonic please do yourself a favor and drive to the one in Jackson Township as this one is absolutely terrible and gross and quite honestly should be shut down.
Atmosphere: 1
Food: 1
Service: 1
dreamsleeves15
Worst customer service ever fire who ever answered the phone with their crappy attitude Sonic you just lost three customers
Atmosphere: 1
Food: 1
Service: 1
Zachary Shackleford
Rude employee. Thinks she can yell at people with no consequences
Jacqulyn Paige Thompson
Chicken fingers were inedible. They are the gross chopped and formed kind full of mystery hard things ??. Food was cold. Onion rings tasted like vanilla extract. Threw out most of our order. Won't eat here again.
Atmosphere: 1
Food: 1
Service: 2
ChrisBkilliNit
Mediocre at best. It's fast food
Atmosphere: 3
Food: 3
Service: 3
ezoSresyeK
20 min with one car in front of us and still managed to give us cold food that had been sitting, horrible location, has consistently got worse, definitely the last chance im giving them.
Halloween 50 cent corn dogs. Who can complain about that!
Atmosphere: 5
Food: 5
Service: 5
Justin LaFever
Last year, 2 times we got single burgers with no patty and a double with bacon was one single patty with no bacon so we stopped going. This year went a couple of times and everything was good. Well last Saturday we went and they forgot my wife's burger all together. We called, was told that a manager would give us a call the next day. Never got a call.
Atmosphere: 5
Food: 4
Service: 1
Kara Triplett
The food was awful no one will call me back to handle the problem don't waste your money
Atmosphere: 1
Food: 1
Service: 1
kim Hud
Went threw the drive threw person was rude. coney dogs the foot long hot dog seemed like it was microwaved and overly salty. Don't recommend.
Atmosphere: 3
Food: 1
Service: 1
Ogre
Bruh I get one cheat meal a week and yall fill my tots halfway on a large 💔 insane
If I could give zero I would. The lady that took our order in the drive thru was rude. I ordered a burger and asked if it could be placed on pretzel bun she responded with “yea when I finish taking ur order… what else do you want” then we were rudely told they don’t take tap to pay … once getting our food my strips were like bottom of barrel strips. Super thin like fried fish and hard…. My chili cheese tots barely has anything on them… lemonade tastes stale and my husband burger which we paid for pretzel bun, extra cheese and bacon was missing all the extras we paid for. When I walked up to explain to her she snatched the bag and walked inside. She had someone else bring out our burger. Just horrible customer service. Probably should hire a manager who likes people. I don’t think I’ll go back to this location because she was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
I visited sonic at 3 o’clock in the afternoon. I waited five minutes to place my order at the speaker. I waited another five minutes at the window. Finally, the lady came to the window said sorry about your weight and handed me a bag that had cold fries.
Atmosphere: 1
Food: 1
Service: 1
My sister and I pulled up to one of the drive-in ordering stations, the place was pretty much empty besides two cars also in one of the stations. We pressed the button to have our order taken and the screen told us someone would be right there. There were no signs saying that the stations were out of use so we continued to wait there for almost 10 minutes. A lady proceeded to come out and ask if I had a mobile order, when we told her no she told us we had to go through the drive-through. I think the only reason we weren’t left waiting there forever is because she had to come out to deliver her order, no one once said anything over the intercom. We got our food okay, it wasn’t too slow to come out but the lady wasn’t particularly friendly. When we got our food my sisters chicken sandwich didn’t even taste like chicken and my tater tots were so salty I couldn’t finish them. The corndog was also barely warm.
Atmosphere: 1
Food: 2
Service: 1
A friend and I decided to stop at sonic in north canton around lime. Let’s just say the lady at the drive though taking our order has the worst attitude of anyone in customer service. I kept telling my friend let’s just go, I don’t even want to eat here anymore. She really wanted sonic or else I would have pulled out and left. You can tell she wasn’t just having a bad day, she was just a nasty person! All these negative reviews you’d think Sonic management would do something about this location.
Food: 1
If I could give no stars I would. Waited in the drive-through for 20+ minutes and I was the one ordering. The worker said give us a minute and one minute turned into 20+ minutes. I ended up being able to order through the app so I could tell through the intercom I just have a pick up. They told me to pull around. When I got to the window, the lady asked what I was doing there and I stated that someone told me to pull around for my order which was an onion ring and a large diet vanilla Coke. The lady said OK went over to the milkshake Machine was applying whipped cream to another customers milkshake and I watched her lick her fingers and then go make my drink. Never washed her hands never use hand sanitizer. At that point I was so disturbed and grossed out. I ended up throwing everything away. This is not my first review from sonic. But this will for sure be my final review. If you are craving sonic please do yourself a favor and drive to the one in Jackson Township as this one is absolutely terrible and gross and quite honestly should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever fire who ever answered the phone with their crappy attitude Sonic you just lost three customers
Atmosphere: 1
Food: 1
Service: 1
Rude employee. Thinks she can yell at people with no consequences
Chicken fingers were inedible. They are the gross chopped and formed kind full of mystery hard things ??. Food was cold. Onion rings tasted like vanilla extract. Threw out most of our order. Won't eat here again.
Atmosphere: 1
Food: 1
Service: 2
Mediocre at best. It's fast food
Atmosphere: 3
Food: 3
Service: 3
20 min with one car in front of us and still managed to give us cold food that had been sitting, horrible location, has consistently got worse, definitely the last chance im giving them.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Halloween 50 cent corn dogs. Who can complain about that!
Atmosphere: 5
Food: 5
Service: 5
Last year, 2 times we got single burgers with no patty and a double with bacon was one single patty with no bacon so we stopped going. This year went a couple of times and everything was good. Well last Saturday we went and they forgot my wife's burger all together. We called, was told that a manager would give us a call the next day. Never got a call.
Atmosphere: 5
Food: 4
Service: 1
The food was awful no one will call me back to handle the problem don't waste your money
Atmosphere: 1
Food: 1
Service: 1
Went threw the drive threw person was rude. coney dogs the foot long hot dog seemed like it was microwaved and overly salty. Don't recommend.
Atmosphere: 3
Food: 1
Service: 1
Bruh I get one cheat meal a week and yall fill my tots halfway on a large 💔 insane
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