Starbucks
The Marketplace at Washington Square, 2197 E Maple St, North Canton
(330) 499-1800
Recent Reviews
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Speedy service and great customer service from the baristas !
Friendly baristas. Super fast drive thru.
Atmosphere: 5
Food: 5
Service: 5
Absolutely the best, the drinks are always on point and the staff is amazing. 10 stars
The slowest location I’ve ever been to. Going on 15 minutes sitting in the drive through line with an appointment to get to.
Service: 1
I frequent this Starbucks during the morning rush (when I definitely order via the app so I don't need to wait in the drive-thru line), in the afternoon, and in the evenings. I've never had a bad experience here. The staff is pleasant even when extraordinarily busy. The only reason I gave 4 stars is because of the extremely limited inside seating. During inclement weather I head to another coffeehouse if I'm meeting someone. Would love to be able to meet inside this one during the winter but if the two small tables are occupied, then I'm out of luck.
Atmosphere: 5
Service: 5
This store is consistently disappointing.
There’s a female employee with dark hair who is very rude and makes customers, including me and my family, feel uncomfortable and unwelcome. She has a horrendous attitude! We used to avoid going in at night. We would give chances, and think maybe it was a bad shift, but was constantly surprised she would still be scheduled and she was still disrespectful!
But now it seems that she’s been unfortunatley added to morning shifts too, mornings used to be the only saving grace here! The difference in service really was night and day. Not anymore.
I don’t usually bother with reviews, but after enough bad experiences, it’s clear this location just doesn’t value respectful customer service. I’ll stick to the other stores in the area that actually do. You’re better off at one of the other nearby Starbucks (the one by Dressler is great, the Strip is super fast, even the Target location runs smoother).
Atmosphere: 2
Service: 1
Fast and friendly!
Atmosphere: 5
Service: 5
This has been my favorite Starbucks for many years. The service and drinks have always been excellent. Lately, I've been using the drive-thru more often, but I used to enjoy working remotely and having coffee inside. I was disappointed today to find the remodel quite stark and uninviting. The limited seating and enclosed feeling, along with the new wall, created a less welcoming atmosphere than before. This location used to have such a pleasant and vibrant ambiance.
Atmosphere: 1
Food: 5
Service: 5
I never have to worry if my drink is made correctly here.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chocolate Croissant
Usually SUPER fast, always friendly, and I've never gotten an incorrect or gross order. 💚 The staff really makes this place though. They're so friendly and feel like visiting a little community. They seem to genuinely enjoy being there and it's nice to see them cleaning, joking together, and working together to get orders out quickly.
Restaurantji Recommends
Went from 5 stars to 1 after the remodel. Wait time in drive thru has gone up significantly despite being told by workers that having no in store down customers was less of a distraction! I avoid coming here when I can. It's terrible that the owner ruined the entire vibe and that the service is so poor now.
Atmosphere: 1
Service: 1
They didn't have enough workers. They made one of the drinks and it sat for like 30 mins before I got the other one so the ice had melted and started getting watery.
Atmosphere: 2
Food: 2
Service: 2
It would not be that bad if they could put a lid on a drink.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Chocolate Croissant
Walked in (7th of September), and it was very busy. The staff took one order and nobody received anything for the 10 minutes we waited. Walked out and will not be back. This used to be the best Starbucks, but now they are worse than Alliance. Only rated service and atmosphere due to not being waited on.
Atmosphere: 1
Service: 1
Great experience, as usual. Loooove Starbucks.
Atmosphere: 5
Food: 5
Service: 5
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