Dunkin'

11686 Market St, North Lima
(234) 759-3114

Recent Reviews

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Ray

Went in for donuts. They didn't have donuts. Said they didn't have a clue when they would have donuts

Atmosphere: 1

Food: 1

Service: 1

Alissa Reaves

The service is horrible. The manger is very disrespectful with her little group of friends. Straight attitude and mean mugging the whole time. When you ask a question they roll their eyes and laugh. Asked for the managers number and her response is i don’t care google it. Contacted the manger and hr. Place is very dirty as well. Do not go here unless you want poor customer service and to be treated poorly. For it being a coffee place maybe they need a coffee to lighten their moods.

Atmosphere: 1

Food: 1

Service: 1

Driven

Fast service. Good location. Highly recommend.

Angelica Cammerota

I don’t know what is wrong with these girls that work there but they always have an attitude I asked for my receipt and was met with a dirty look and an attitude. I want my receipt so I could add my points on the app, but I guess Dunkin’ doesn’t do that. I did, however report my order and express my dissatisfaction which resulted in 250 points to me on the app so I guess there’s that…

Atmosphere: 1

Food: 2

Service: 1

JawnaRae Stokes

Always friendly, and they get my order RIGHT, promptly. I can order from the parking lot and and it's there by the time I walk in. Lol clean place, too.

Atmosphere: 5

Food: 5

Service: 5

Michele Green

Purchased a cup as a gift for someone. When I got home and got it out of the bag and the cup was broke. I tried taking it back and just getting a replacement the employee autumn was so rude and the called her GM on her personal phone (Amanda) who even ruder. She told me that she didn’t know what to tell me she could not help me. For all she knew I broke the cup myself. (It still had all of the tags and stickers on it) then when I was leaving autum was laughing on the phone with her. Very unprofessional. Definitely not manager material

Atmosphere: 1

Service: 1

Lynda Shurilla

Donuts were hard, stale. Threw them away. Will not return.

Food: 1

Service: 2

Trina Belfast

what a load of barnacles, very rude and unpleasant staff. refused to give munchkins at 1:30 in the after noon. terrible. and gave us dirty looks for no reason, TERRIBLE!!!!!!!!!!

Atmosphere: 1

Food: 4

Service: 1

bill chludzinski

Nice staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Hayden Brooke

I don't know why I keep going here, they have never gotten my order correct. Constantly putting cheese on a no cheese sandwich or not having an item in stock and refusing to give me something else.

Atmosphere: 3

Food: 1

Service: 1

Angel Sheely

The food is always good, it's the employees. My husband and I got to the window quick enough to see the employees using his bare hands on our doughnuts. When asked if he could use tissue paper we got a bad attitude back.

Atmosphere: 2

Food: 5

Service: 2

Michael Zembower

Market St. and Midlothian Dunkin is my favorite. Great people, always kind and fairly proficient.

Dietary restrictions: No gluten free options on food.

Atmosphere: 5

Food: 4

Service: 5

Adrian Higgins

I woke up early to pick up a order of express donuts N.Lima Ohio and the girl at counter throws a box of whatever at me along with a few over priced long horns that I chose. I asked the girl could I swap a strawberry iced for the regular cake donut and she tells me that's what you get. Funny my last visit the counter person let me pick out all from the assorted iced variety. You see those empty parking spaces add one for me cause I will not return. 16 bucks seems a bit too expensive for plain donuts with no frosting. Big rip off!

Atmosphere: 5

Food: 1

Service: 1

Denzil Mayle

Greatest sandwiches

Atmosphere: 5

Food: 5

Service: 5

Tiffany Brown

Very rude staff, they don’t answer your questions and have an attitude when you grab your food from the drive thru. Asked a simple question and got an attitude. Never going here again. Will be deleting the rewards it’s just a scam since you can never use it at one location but can at a different one. Definitely taking my services elsewhere.

Atmosphere: 1

Food: 2

Service: 1

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