Ordered online, specifically ordered banana bread X2. Picked up order and took it home. The breakfast items were good but the hash browns portion was about two tablespoons each. Then when we went to eat our banana bread 90 minutes later and discovered biscuits instead. I called the store and spoke to kayle who giggled and said they are all out of banana bread and thats why I got biscuits. Thats it, you get what we have available, not what you orderd.
Food: 3
Service: 1
Chrissy Edwards
Great food, nice staff.
Atmosphere: 5
Food: 5
Service: 4
Kelsey Castle
I loved the hostess, but our server saw my kids arguing over crayons and grabbed their wrists to stop them from arguing. She was trying to help I guess, but It was a bit more than over stepping to me. As a previous server myself I would have never ever done something like that to someone else’s kids. I didn’t talk with the manager or anything, I just wanted to eat really fast and get out of there.
Matt Ruzicka
Burnt crisp fried chicken and cooked hard onion rings.
2 Cheeseburgers were overcooked to the point of being burnt and dried out - hard.
Cooks unable to cook and kitchen & GM manager unable to manage a restaurant
Brad w
If your first name is Bob and you know, anyone named evan, you'll like bob.Evans
Atmosphere: 5
Food: 5
Service: 5
William Ritley
We ordered 2 adult and one children's Thanksgiving dinners for a 2:30 pickup time. It took 20 minutes for parking in fairness was not completely their fault. I stood in line with my 6 year old son for just shy of an hour and a half to get our food. All customers were confused and the pickup line was confusing to the sit down customers. The employees were confused and were trying their best to figure out what to do. The customers were upset but in my opinion were exhibiting the holiday best and did not go off on the employees. Other locations had a system that was efficient and smooth in the past. Last year it was about a 15-20 minute wait so it was not that bad. This year was horrible. At checkout the manager upgraded our children's meal to an adult, which was nice. We still paid full price and I left a $10 tip for the staff. When we got to my mother's house the lids were not put on properly and 2 of the meals were spread across the bottom of the bag. The food was not bad and what you would expect from Bob Evans. We made the best of it but my mom was extremely upset. I can appreciate being overwhelmed but if they can not execute the service properly do not offer it. I am grateful my 6 year old son is well behaved and was great. I felt bad for the seniors and other parents with small children that were not so fortunate.
Atmosphere: 1
Food: 3
Service: 1
Green2 Red
$25 for Thanksgiving food, lots more Plate was visible instead of food(tiny portions for this price), it was cold, rubbery, tasteless and microwaved at best. No gravy on my meat. Asked for more. Have eaten better at gas stations. Server was nice, can't blame her for food quality. Kitchen should be slapped for serving that trash. Will not return.
Atmosphere: 3
Food: 1
Service: 5
Lisa Berner
Came for Thanksgiving. 35 minute wait to be seated. Our server was friendly but very forgetful and not attentive. Food came out cold and was terrible. Would not recommend.
Atmosphere: 3
Food: 2
Service: 2
Daniel Capoferri
Great place for a breakfast, especially as travellers who visit the United States on Thanksgiving weekend!
Atmosphere: 5
Food: 5
Service: 5
Micheal Justus
Cailynn was the best server I've ever had, lovely attitude, willing to listen and not brush us aside.
horrible costumer service i called to ask a simple question and the lady had a horrible attitude i dont make you work there if your unhappy and can't give costumers the help they need then why work there ? and be miserable when you can't give 100% to the paying customers smh
Atmosphere: 1
Food: 1
Service: 1
Connie Ross
Awesome crew. It is nuts that they had to take a crowd in 3 minutes before closing and 2 people had not even arrived yet! Talk about customers being absolutely entitled and disrespectful to the employees! I'm sorry Bob Evans but forcing your people to keep your restaurant open to accommodate them is wrong! 3 minutes! Unbelievable!
They took it in stride. Something should be done about this policy. It isn't fair. Rant over.
Atmosphere: 5
Food: 5
Service: 5
Pamela Welton
Visited on 8/15/25. Kinda in a hurry. Aurelia was so good..got everything out to my table & remembered a few extra things I requested.
Ordered online, specifically ordered banana bread X2. Picked up order and took it home. The breakfast items were good but the hash browns portion was about two tablespoons each. Then when we went to eat our banana bread 90 minutes later and discovered biscuits instead. I called the store and spoke to kayle who giggled and said they are all out of banana bread and thats why I got biscuits. Thats it, you get what we have available, not what you orderd.
Food: 3
Service: 1
Great food, nice staff.
Atmosphere: 5
Food: 5
Service: 4
I loved the hostess, but our server saw my kids arguing over crayons and grabbed their wrists to stop them from arguing. She was trying to help I guess, but It was a bit more than over stepping to me. As a previous server myself I would have never ever done something like that to someone else’s kids. I didn’t talk with the manager or anything, I just wanted to eat really fast and get out of there.
Burnt crisp fried chicken and cooked hard onion rings. 2 Cheeseburgers were overcooked to the point of being burnt and dried out - hard. Cooks unable to cook and kitchen & GM manager unable to manage a restaurant
If your first name is Bob and you know, anyone named evan, you'll like bob.Evans
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 adult and one children's Thanksgiving dinners for a 2:30 pickup time. It took 20 minutes for parking in fairness was not completely their fault. I stood in line with my 6 year old son for just shy of an hour and a half to get our food. All customers were confused and the pickup line was confusing to the sit down customers. The employees were confused and were trying their best to figure out what to do. The customers were upset but in my opinion were exhibiting the holiday best and did not go off on the employees. Other locations had a system that was efficient and smooth in the past. Last year it was about a 15-20 minute wait so it was not that bad. This year was horrible. At checkout the manager upgraded our children's meal to an adult, which was nice. We still paid full price and I left a $10 tip for the staff. When we got to my mother's house the lids were not put on properly and 2 of the meals were spread across the bottom of the bag. The food was not bad and what you would expect from Bob Evans. We made the best of it but my mom was extremely upset. I can appreciate being overwhelmed but if they can not execute the service properly do not offer it. I am grateful my 6 year old son is well behaved and was great. I felt bad for the seniors and other parents with small children that were not so fortunate.
Atmosphere: 1
Food: 3
Service: 1
$25 for Thanksgiving food, lots more Plate was visible instead of food(tiny portions for this price), it was cold, rubbery, tasteless and microwaved at best. No gravy on my meat. Asked for more. Have eaten better at gas stations. Server was nice, can't blame her for food quality. Kitchen should be slapped for serving that trash. Will not return.
Atmosphere: 3
Food: 1
Service: 5
Came for Thanksgiving. 35 minute wait to be seated. Our server was friendly but very forgetful and not attentive. Food came out cold and was terrible. Would not recommend.
Atmosphere: 3
Food: 2
Service: 2
Great place for a breakfast, especially as travellers who visit the United States on Thanksgiving weekend!
Atmosphere: 5
Food: 5
Service: 5
Cailynn was the best server I've ever had, lovely attitude, willing to listen and not brush us aside.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
horrible costumer service i called to ask a simple question and the lady had a horrible attitude i dont make you work there if your unhappy and can't give costumers the help they need then why work there ? and be miserable when you can't give 100% to the paying customers smh
Atmosphere: 1
Food: 1
Service: 1
Awesome crew. It is nuts that they had to take a crowd in 3 minutes before closing and 2 people had not even arrived yet! Talk about customers being absolutely entitled and disrespectful to the employees! I'm sorry Bob Evans but forcing your people to keep your restaurant open to accommodate them is wrong! 3 minutes! Unbelievable!
They took it in stride. Something should be done about this policy. It isn't fair. Rant over.
Atmosphere: 5
Food: 5
Service: 5
Visited on 8/15/25. Kinda in a hurry. Aurelia was so good..got everything out to my table & remembered a few extra things I requested.
Atmosphere: 5
Food: 5
Service: 5
Great service and great food offerings.
Atmosphere: 5
Food: 5
Service: 5
Bob Evan is my fav.
Atmosphere: 4
Food: 4
Service: 3
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