My first time coming here. I ordered a caption club with double meat. I paid 22.00 for a sandwich with absolutely no bacon on it and paid for double meat. They literally have children working here. I will not be back. I don't mind paying extra for anything but to not get what I paid for is totally bs. It's sad that my first experience at this restaurant had to be so bad. Do better and maybe hire someone of age. I understand there's staffing issues everywhere but this is unacceptable
Atmosphere: 3
Food: 1
Service: 3
John
Good Quality Food
Atmosphere: 5
Food: 5
Service: 5
brandon porr
Aditya was super helpful!
Service: 5
Joshua Nichols
Nothing but kids working there. The cashier was standing around talking to his friends and snickering at customers standing in line. I love firehouse but this location is an awful stain on a good franchise.
BT IW
Update. Thought of giving another chance. And guess what!!! Apparently no one there attended the meeting to do better. Order completely wrong again!!!! NEVER AGAIN
Spent over $50 on subs for them all to be wrong. They really need to read the instructions and make them the way the customer pays for them to be made. Terrible! Go here if you want your food to be made wrong!
Shawn Muckleroy
I enjoy the overall taste of your sub offerings. Not just the sauce or the meats....the whole package.
Kim Faber
My order was not taken. It looked like the whole restaurant was being run by one worker. That is so unfair to them. They were veryyyyy polite and said sorry about the wait. What is going on with staffing here? The food is amazing but you can’t expect one person to do everything.
Brian and Coen were very helpful with ordering and their suggestions on what to get. The sandwiches were fantastic!
john vera
Great sub great service
Nathon Crawford
Great Food, Great Service, Great Experience!!
Doug G
Service is SLOW! We ordered and it took 45 minutes to get two luke warm subs. The manager cleaned the cooler for 15 minutes. One customer left because nobody came to take his order. There are many reviews like this, they apparently don't care.
They get my order wrong every time and they just suck. Idk why I keep coming back here.
Atmosphere: 1
Food: 3
Service: 1
Ridiculous store. Ridiculous owner. Ridicoulous food. Ridiculous experience
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
My first time coming here. I ordered a caption club with double meat. I paid 22.00 for a sandwich with absolutely no bacon on it and paid for double meat. They literally have children working here. I will not be back. I don't mind paying extra for anything but to not get what I paid for is totally bs. It's sad that my first experience at this restaurant had to be so bad. Do better and maybe hire someone of age. I understand there's staffing issues everywhere but this is unacceptable
Atmosphere: 3
Food: 1
Service: 3
Good Quality Food
Atmosphere: 5
Food: 5
Service: 5
Aditya was super helpful!
Service: 5
Nothing but kids working there. The cashier was standing around talking to his friends and snickering at customers standing in line. I love firehouse but this location is an awful stain on a good franchise.
Update. Thought of giving another chance. And guess what!!! Apparently no one there attended the meeting to do better. Order completely wrong again!!!! NEVER AGAIN
Spent over $50 on subs for them all to be wrong. They really need to read the instructions and make them the way the customer pays for them to be made. Terrible! Go here if you want your food to be made wrong!
I enjoy the overall taste of your sub offerings. Not just the sauce or the meats....the whole package.
My order was not taken. It looked like the whole restaurant was being run by one worker. That is so unfair to them. They were veryyyyy polite and said sorry about the wait. What is going on with staffing here? The food is amazing but you can’t expect one person to do everything.
Restaurantji Recommends
The chilli is top notch
Brian and Coen were very helpful with ordering and their suggestions on what to get. The sandwiches were fantastic!
Great sub great service
Great Food, Great Service, Great Experience!!
Service is SLOW! We ordered and it took 45 minutes to get two luke warm subs. The manager cleaned the cooler for 15 minutes. One customer left because nobody came to take his order. There are many reviews like this, they apparently don't care.
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