My wife ordered food from here, they sold the delivery to Uber, messed up her order, than the manager refused to refund the item we did not receive. Horrible customer service, horrible business practices. Keep your free drink. We won't be back
Service: 1
Michelle Blazak
Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Cailey Williams
I ordered my sandwich (and it was just that… a sandwich) at 12:32. It’s now over an hour and my sandwich still isn’t here. When I called the woman quickly said “it’s on the way” and hung up. Jimmy John’s use to be fast… I’m sure they’re short staffed but still it’s a little ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Emily Koz
Horrible customer service! Waited over an hour and called to follow up. They said they arent sending any orders for another 15 mins so i requested to cancel. They literally said okay we will refund u (w no information from me) in 3-7 days or call back and hung up. I called back asking for a manger and was in disbelief i was talking to one the whole time. This child should not be running a chain!!
Brian Sakry
I have food allergies and serious digestive problems.I ordered: No mayonnaise, cheese, or lettuce. The rest of the inclded ingredients were messed up too. There was mayonnaise on the sub. No tomatoes!. Extra peppers - very few. The oil and spice seemed to be missing or minimal as well. This happened on two of my last three orders. I won't be back! Subway lets you watch them make the sub, so it's done accurately instead of too fast. I have never had a problem at Subway. I had a serious bad reaction to the mayonnaise that made me sick before I realized what was in - or not in - the sub. You need to pay more attention to those with dietary restrictions!
Atmosphere: 5
Food: 1
Service: 3
Michael Ubaldi
I've been a regular for years. Good people, good service.
Kyle Lange
Food is okay but they must be rationing with how much they give you. It's such a small amount. Plus they forgot an item on my sandwich. While putting a very tiny amount of mustard on the
Atmosphere: 3
Food: 2
Service: 4
Girl Youx
Would be a decent place to work if they respected their employees time or needs at all. They have no problem putting you down to one day a week and dismissing your needs or schedule altogether. They recently demoted multiple employees with little notice, and have very poor communication w/ their staff. The tips aren't livable either you'd be better off working for a pizza delivery service or even door dash or uber eats.
Atmosphere: 1
Food: 1
Service: 1
Ivy Bencivengo
The wifi was down and I couldn't pay with my card. Then the employee asked to order on the app which it didn't go through because of the wifi. The cashier was not apologetic for the inconvenience at all with a monotone voice. Poor customer service.
Atmosphere: 1
Food: 2
Service: 1
Fresh Familia 216
Whole bunch of dirty looking kids with no professionalism or manners working with pajama pants and messy buns and big raggedy facial hair sitting on counter tops . No class . Texting while you’re ordering right in your face saying huh? To you because ’ With the vulgar music so loud you can’t hear.
The hours are listed 10am to 9pm. My family was planning on getting sandwiches to take on an outing, so we arrived at 10am. Doors not open. We waited a few minutes. Saw people inside working. My husband tried the door. Still not open. If the hours are listed starting at 10am, why are the doors locked? Why are the people inside ignoring the customers? If the hours have changed, please update them on the website. The store itself did not have hours listed. Will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Scott Mulholland
Not the cleanest. Seemed under staffed.
Atmosphere: 2
Food: 3
Service: 2
jillian
very friendly staff, good food
Jojo “Jo” K
Just a poor sandwich, waste of money. Poorly trained sandwich maker, the kid that took the order was fine. How can you mess up a sandwich?? Had a single slice of meat!?
My wife ordered food from here, they sold the delivery to Uber, messed up her order, than the manager refused to refund the item we did not receive. Horrible customer service, horrible business practices. Keep your free drink. We won't be back
Service: 1
Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
I ordered my sandwich (and it was just that… a sandwich) at 12:32. It’s now over an hour and my sandwich still isn’t here. When I called the woman quickly said “it’s on the way” and hung up. Jimmy John’s use to be fast… I’m sure they’re short staffed but still it’s a little ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Horrible customer service! Waited over an hour and called to follow up. They said they arent sending any orders for another 15 mins so i requested to cancel. They literally said okay we will refund u (w no information from me) in 3-7 days or call back and hung up. I called back asking for a manger and was in disbelief i was talking to one the whole time. This child should not be running a chain!!
I have food allergies and serious digestive problems.I ordered: No mayonnaise, cheese, or lettuce. The rest of the inclded ingredients were messed up too. There was mayonnaise on the sub. No tomatoes!. Extra peppers - very few. The oil and spice seemed to be missing or minimal as well. This happened on two of my last three orders. I won't be back! Subway lets you watch them make the sub, so it's done accurately instead of too fast. I have never had a problem at Subway. I had a serious bad reaction to the mayonnaise that made me sick before I realized what was in - or not in - the sub. You need to pay more attention to those with dietary restrictions!
Atmosphere: 5
Food: 1
Service: 3
I've been a regular for years. Good people, good service.
Food is okay but they must be rationing with how much they give you. It's such a small amount. Plus they forgot an item on my sandwich. While putting a very tiny amount of mustard on the
Atmosphere: 3
Food: 2
Service: 4
Would be a decent place to work if they respected their employees time or needs at all. They have no problem putting you down to one day a week and dismissing your needs or schedule altogether. They recently demoted multiple employees with little notice, and have very poor communication w/ their staff. The tips aren't livable either you'd be better off working for a pizza delivery service or even door dash or uber eats.
Atmosphere: 1
Food: 1
Service: 1
The wifi was down and I couldn't pay with my card. Then the employee asked to order on the app which it didn't go through because of the wifi. The cashier was not apologetic for the inconvenience at all with a monotone voice. Poor customer service.
Atmosphere: 1
Food: 2
Service: 1
Whole bunch of dirty looking kids with no professionalism or manners working with pajama pants and messy buns and big raggedy facial hair sitting on counter tops . No class . Texting while you’re ordering right in your face saying huh? To you because ’ With the vulgar music so loud you can’t hear.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
11:30 on a Tuesday... doors are locked.
Atmosphere: 1
Food: 1
Service: 1
The hours are listed 10am to 9pm. My family was planning on getting sandwiches to take on an outing, so we arrived at 10am. Doors not open. We waited a few minutes. Saw people inside working. My husband tried the door. Still not open. If the hours are listed starting at 10am, why are the doors locked? Why are the people inside ignoring the customers? If the hours have changed, please update them on the website. The store itself did not have hours listed. Will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Not the cleanest. Seemed under staffed.
Atmosphere: 2
Food: 3
Service: 2
very friendly staff, good food
Just a poor sandwich, waste of money. Poorly trained sandwich maker, the kid that took the order was fine. How can you mess up a sandwich?? Had a single slice of meat!?
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