Today I watched the employees go from handling money and credit cards at the drive-thru, texting on their phones and then grabbing buns and chicken all with bare hands and not washing in between. This is absolutely disgusting!
Atmosphere: 1
Elaine Mcloughlin
Ordered the 4pc with mashed potatoes and gravy was burned and inedible only came with 1 biscuit supposed to be 2 huge disappointment couldn't even eat it the my money in the garbage
Robert Smith
Very disappointed in my order accuracy. I placed an online order and an order through the drive through. I placed my order and told them I was also picking up an online order. At the pick up window I told them the same. I also asked for butter and honey at the window. The young lady nodded her head and repeated butter and honey. I get home and I'm missing a lot of my order. There were people behind me and I didn't want to go through the order to make sure it was all there but if there is a next time I will know to check it thoroughly.
Atmosphere: 1
Food: 4
Service: 1
Marvin Harris
Fies hard
Atmosphere: 4
Food: 3
Service: 4
Taylor Wegryn
This location is a sick joke. I ordered mashed potato’s and gravy and didn’t realize they didn’t give gravy until I got home. Had to drive back and the employee gave a fight about giving the rest of the order. Get back home only to find this moldy biscuit in the chicken box. This location should be closed down. An overpriced, inedible joke.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Walker
Yesterday I happened to be in the area taking care of business and decided to place a drive thru order for me and my family. I placed my order around 6:54pm not knowing they close at 8 (more on this later). At the drivethru I noticed there were cars waiting as the store was busy and those customers had to wait for an employee to bring their order out. I was then told I would be joining that group. After waiting an abnormal amount of time, I decided to go inside as I also wanted to make sure my order was correct and to get my desired sauces. Once inside, I noticed no employees were coming out with orders for those before me which was also odd. Mind you I was in there for about 15/20min. So I saw the young man who took my order and acknowledged him so he could know I’m still waiting. Meanwhile, there was another young man who prepared himself to leave for the day as his shift was over. So now I’m preparing to speak to the elder white woman employee who’s at the register. I explain who I was and what order I was waiting for. There is only one way in/out for the employees to enter/exit so I would be able to catch my order. Someone eating inside came up with half her food gone the other half on her tray. She was complaining about how she is still waiting on the rest of her order. So I thought wow, this is not good. She then asked for a box to put her food in as she no longer wanted to stay as her food got cold. Another guy came in and placed his order and complained the prices went up as he wasn’t prepared to pay $40 for the 4 items he got. I too thought my bill was too high but trying to be understanding of the recent tariffs. I finally get my food and immediately exit as I’m ready to go home. I get home to realize I am missing 3 items: coleslaw, chicken & biscuit with the Mike’s hot honey sauce. I really didn’t feel like driving back up there as it’s now 7:55pm. I call and it rings and rings . The elder white lady answers and I explain to her the situation. She never showed any empathy yet instead said “there are kids working here who mess up from time to time, just come up here with your receipt and you have until 8pm.” I said excuse me and told her I understand however, may I please have my regular size coleslaw upgraded to a large for my inconvenience as I don’t live close. That one question set her on fire! She said “it never ceases to amaze me that people feel entitled to ask for upgrades over a simple mistake.” I was floored as I didn’t expect that brass response. I said “so you’re upset with me because the employees working who made my order failed to do quality control checks on my order before sending it out?” Wow! She started explaining herself and I didn’t want to hear and told her I’ll be up there to speak to her. I then realized I’m not about to rush when there is always tomorrow especially when time is of the essence. So I called back and explained that I will instead come tomorrow. She said they opened at 11am. She asked when will I be there I said didn’t tell her a time as I don’t want my food spat in and I don’t want no old food. I asked who do I need to speak to and how will this be handled so I won’t run into any problems trying to get these items that I’ve already paid for. She said I’ll take your name down and the items your missing. I said ok and that was that. I came back up today and she wasn’t there lol. The young men and there was a black/latino manager up front. I explained to him the situation. He immediately made my order and didn’t put me through the treatment she did. I even got a free small drink to go. She could take a how from his book. I left a message for corporate also as sensitivity training for customer service needs to be implemented.
Atmosphere: 2
Food: 2
Service: 1
شربل
It doesn't have to be called a fast food restaurant. You have to wait a lot. Add more workers.
Atmosphere: 1
Food: 1
Service: 1
Oday shamasna
They sell bugs inside there food and they completely ignore my request to get my money back and the manager tried to offer me more food but not a refund I gave them there shity food and left
Atmosphere: 1
Food: 1
Service: 1
Cristina Sarsama
They didnt have anything from the menu but chicken. It was 7pm and they close at 8, no fries, no fried pickles, no box thats advertised, just garbage service!!
7/11/2025- Drive Thru-Had to wait 20 minutes for a 2 peice meal just for the chicken to be disgusting and cold. Not sure what took 20 minutes because it sure wasn't the cold chicken I was served. Don't waste your money
Atmosphere: 1
Food: 1
Service: 1
Chris Poslet
Ordered food around 6:15 and they accepted the order. Said arrival by 7:10. Went through 5 different drivers saying order wasn't ready. Then KFC canceled my order at 7:40 and went offline.
Service: 1
BETSY SCOTT
The absolute best pot pie. Always hot always delicious.
Atmosphere: 5
Food: 5
Service: 5
Nicole Schaser
My husband and I absolutely love this meal!! We seriously can't get enough of the tender and waffle meal. The employees are so cool here.
Atmosphere: 5
Food: 5
Service: 5
Amy Fiske
Would give A zero star if I could-changed my order and they overcharged me/forgot my drink and then after all that said they don’t do refunds-WHAT?? You overcharged me- never again- very disappointed
Drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Today I watched the employees go from handling money and credit cards at the drive-thru, texting on their phones and then grabbing buns and chicken all with bare hands and not washing in between. This is absolutely disgusting!
Atmosphere: 1
Ordered the 4pc with mashed potatoes and gravy was burned and inedible only came with 1 biscuit supposed to be 2 huge disappointment couldn't even eat it the my money in the garbage
Very disappointed in my order accuracy. I placed an online order and an order through the drive through. I placed my order and told them I was also picking up an online order. At the pick up window I told them the same. I also asked for butter and honey at the window. The young lady nodded her head and repeated butter and honey. I get home and I'm missing a lot of my order. There were people behind me and I didn't want to go through the order to make sure it was all there but if there is a next time I will know to check it thoroughly.
Atmosphere: 1
Food: 4
Service: 1
Fies hard
Atmosphere: 4
Food: 3
Service: 4
This location is a sick joke. I ordered mashed potato’s and gravy and didn’t realize they didn’t give gravy until I got home. Had to drive back and the employee gave a fight about giving the rest of the order. Get back home only to find this moldy biscuit in the chicken box. This location should be closed down. An overpriced, inedible joke.
Atmosphere: 1
Food: 1
Service: 1
Yesterday I happened to be in the area taking care of business and decided to place a drive thru order for me and my family. I placed my order around 6:54pm not knowing they close at 8 (more on this later). At the drivethru I noticed there were cars waiting as the store was busy and those customers had to wait for an employee to bring their order out. I was then told I would be joining that group. After waiting an abnormal amount of time, I decided to go inside as I also wanted to make sure my order was correct and to get my desired sauces. Once inside, I noticed no employees were coming out with orders for those before me which was also odd. Mind you I was in there for about 15/20min. So I saw the young man who took my order and acknowledged him so he could know I’m still waiting. Meanwhile, there was another young man who prepared himself to leave for the day as his shift was over. So now I’m preparing to speak to the elder white woman employee who’s at the register. I explain who I was and what order I was waiting for. There is only one way in/out for the employees to enter/exit so I would be able to catch my order. Someone eating inside came up with half her food gone the other half on her tray. She was complaining about how she is still waiting on the rest of her order. So I thought wow, this is not good. She then asked for a box to put her food in as she no longer wanted to stay as her food got cold. Another guy came in and placed his order and complained the prices went up as he wasn’t prepared to pay $40 for the 4 items he got. I too thought my bill was too high but trying to be understanding of the recent tariffs. I finally get my food and immediately exit as I’m ready to go home. I get home to realize I am missing 3 items: coleslaw, chicken & biscuit with the Mike’s hot honey sauce. I really didn’t feel like driving back up there as it’s now 7:55pm. I call and it rings and rings . The elder white lady answers and I explain to her the situation. She never showed any empathy yet instead said “there are kids working here who mess up from time to time, just come up here with your receipt and you have until 8pm.” I said excuse me and told her I understand however, may I please have my regular size coleslaw upgraded to a large for my inconvenience as I don’t live close. That one question set her on fire! She said “it never ceases to amaze me that people feel entitled to ask for upgrades over a simple mistake.” I was floored as I didn’t expect that brass response. I said “so you’re upset with me because the employees working who made my order failed to do quality control checks on my order before sending it out?” Wow! She started explaining herself and I didn’t want to hear and told her I’ll be up there to speak to her. I then realized I’m not about to rush when there is always tomorrow especially when time is of the essence. So I called back and explained that I will instead come tomorrow. She said they opened at 11am. She asked when will I be there I said didn’t tell her a time as I don’t want my food spat in and I don’t want no old food. I asked who do I need to speak to and how will this be handled so I won’t run into any problems trying to get these items that I’ve already paid for. She said I’ll take your name down and the items your missing. I said ok and that was that. I came back up today and she wasn’t there lol. The young men and there was a black/latino manager up front. I explained to him the situation. He immediately made my order and didn’t put me through the treatment she did. I even got a free small drink to go. She could take a how from his book. I left a message for corporate also as sensitivity training for customer service needs to be implemented.
Atmosphere: 2
Food: 2
Service: 1
It doesn't have to be called a fast food restaurant. You have to wait a lot. Add more workers.
Atmosphere: 1
Food: 1
Service: 1
They sell bugs inside there food and they completely ignore my request to get my money back and the manager tried to offer me more food but not a refund I gave them there shity food and left
Atmosphere: 1
Food: 1
Service: 1
They didnt have anything from the menu but chicken. It was 7pm and they close at 8, no fries, no fried pickles, no box thats advertised, just garbage service!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
7/11/2025- Drive Thru-Had to wait 20 minutes for a 2 peice meal just for the chicken to be disgusting and cold. Not sure what took 20 minutes because it sure wasn't the cold chicken I was served. Don't waste your money
Atmosphere: 1
Food: 1
Service: 1
Ordered food around 6:15 and they accepted the order. Said arrival by 7:10. Went through 5 different drivers saying order wasn't ready. Then KFC canceled my order at 7:40 and went offline.
Service: 1
The absolute best pot pie. Always hot always delicious.
Atmosphere: 5
Food: 5
Service: 5
My husband and I absolutely love this meal!! We seriously can't get enough of the tender and waffle meal. The employees are so cool here.
Atmosphere: 5
Food: 5
Service: 5
Would give A zero star if I could-changed my order and they overcharged me/forgot my drink and then after all that said they don’t do refunds-WHAT?? You overcharged me- never again- very disappointed
Atmosphere: 5
Food: 2
Service: 1
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