Nuevo Acapulco Mexican Restaurant

21750 Lorain Rd, Fairview Park
(440) 734-3100

Recent Reviews

Tricia Gansert

Charles was very nice and attentive, genuinely caring about his customers. I felt like I was being taken care of at a family members house.

Atmosphere: 5

Food: 5

Service: 5

Elana Zollars

We've been here many times and have always enjoyed it. The food is a bit pricey, but delicious, so worth it.However, after going today we are very disappointed by the service. We brought our baby with us and no booths were available, so we were offered a table. We asked if we could wait for a booth, as the car seat can fit better/more securely in a booth. We didn't mind waiting, but the hostess did not allow us this option and said the car seat is fine on the chair. As a customer, I should be able to request a more comfortable seating option for our family, since we had no problem with waiting.I do want to mention our server was amazing, very kind. But if we are not given a safe seating option for our baby, we will not be returning.

Atmosphere: 4

Food: 4

Service: 2

Carolyn S

This used to be our fave Mexican restaurant in the are but after last night's meal we will NEVER go back. Mediocre at best, food was bland and flavorless. Server acted as if she didn't care if she was there or not. Nice decor but you can't eat that.And why do they add a surcharge for using a credit card? Seriously? Who uses cash anymore.

Atmosphere: 3

Food: 1

Service: 1

Rubytuesday

Good food with my mom and penguin that a Ballon guy made. Other than that it's like the best Mexican place with the best rice that I have ever consumed in my life. I would highly recommend.Vegetarian options: Alot of vegetarian stuffs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Enchiladas Trio, White Cheese Dip, Chicken Burrito, Steak, Quesadillas, Salsa and Chips, Burrito, Carne Asada, Chimichanga

Lisa Gottschalt

It had been a bit since went there it was real good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa

blue october

Great food here and quick service. Will always give this place my business. ?

R Wallace

The best mexican food around. Make sure to try the Tacos el carbon. It's the best!

Atmosphere: 5

Food: 5

Service: 5

Jenny Brady

Staff was good. Food was over priced and just okay. I ordered Chicken Flautas and they looked like mini chimichangas with no sauce...definately not what I expected. We were charged .25-.50 more for each item than what was on the menu price. Ordered a shrimp ceviche to go for my daughter and we're still scratching our heads why they included Mayonnaise. We have eatten here on several occasions and each time we go I say it's mediocre over-priced mexican food.

Atmosphere: 3

Food: 3

Service: 4

michele morgenstein

I did not order a Cadillac margarita but was charged for one! I ordered beef tacos but got chicken and ordered small bean dipBut a large one. Hmmmm this place is just not like it use to be !!

Atmosphere: 3

Food: 3

Service: 3

Vanessa Jialanella

The portion sizes are great. The service was amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, White Cheese Dip, Chicken Burrito, Quesadillas

Keith Lewandowski Sr.

I had the sea food enchiladas and couldn't find any identifiable sea food in either enchilada.

Atmosphere: 3

Food: 2

Service: 5

James Williamson

One of my favorite overall restaurants. The staff is really nice. Large portions and tastes amazing. I love the chimichangas.

Atmosphere: 5

Food: 5

Service: 5

Melissa Demery

I love their margs. But I am a Mexican and their food is NOT authentic. They put MAYONNAISE on their shrimp ceviche. You DO NOT PUT MAYONNAISE ON SHRIMP CEVICHE. So nasty,

Atmosphere: 4

Food: 1

Service: 3

World Zen'd Band

Absolutely worst food ever. I ate 4 bites from the running mess called food and still had to pay for it. They could care less. I will NEVER set foot in there again.

Atmosphere: 1

Food: 1

Service: 2

Adam

We started going to this place to try something new from our usual Mexican restaurant.After a couple of try's of this location, we decided to stop coming here and go back to our usual Mexican restaurant.1st, compared to other Mexican restaurants in the area, at this location their prices are higher and expensive.2nd, when you enter the location from the back door location from the parking lot. The outside of the door, where they receive their deliveries is always really dirty and gross. If the outside of the back door is filthy, hate to imagine how their kitchen looks.3rd, We had a waitress that was really bad at service. It wasn't that busy when we stopped by recently, we all completed our meals and waited about 20-25 mins, for the waitress to come around for our check.Lastly, what put the cherry on top. Is during your meal, they have children that are family members going around selling candy out of boxes. The peddling of pushing candy sales, while having a family sit down meal is really tacky.

Atmosphere: 1

Food: 5

Service: 1

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Nuevo Acapulco Mexican Restaurant

21750 Lorain Rd, Fairview Park, OH 44126
(440) 734-3100