First AI ordering was bad . The 2 item pizza was scarce on pepperoni & sausage & lacking pizza sauce. Sorry wish I could give a better revue
Atmosphere: 3
Food: 2
Service: 4
Rasheedah Williams
If I could give this story zero stars that what it will be . This store had a power outage . Didn’t tell me took my order never delivered my pizza .took 28.50 off 1 card then took 18.98 off my other card . Told me my money will be back in my card in 3 til 5 business days I still don’t got my money . I thought all calls are being recorded . I will never order from Papa John’s again . Now when I call the store y’all don’t wanna answer the phone . No empathy @ all .
Hailey
Decided to try papa John’s for the first time. The crust was flimsy and soggy. there was more cheese than crust! Barely any sauce at all. Hopefully in the future when I try again it’ll be better. I’ll give it another shot.. but tonight this was rough. Very rough
Brett Duncan
Called to order. Waited on hold for 15 minutes and decided to move on. Guess they don’t want my money.
Adnan Khayat
I will never order from this location with horrible service again. I placed an order and called to ask for no Parmesan on my garlic bread and specified I still want garlic. When I went inside to pick it up, I wanted to double check and the employee said that he will put the sauce on the side. I asked him if he could put it on the bread like I requested and he said “I’m not going to put it on the bread.” If I wanted dry bread sticks I would have ordered that. If you want to deal with rude employees go visit them. If you want what you ask for I would go to a different location.
Service: 1
Brian Cherry
Website shows open until 11. Ordered and PAID through DoorDash. Upon arrival at the store at 8:31 PM the doors were locked. There were employees inside cleaning, but nobody would look up to acknowledge myself and another customer knocking on the door away. There was no note on the door or anything else providing a reason for this, and it was clear that the kid (I say kid because a grown-up would have done the right thing and acknowledge their customers outside) intentionally ignored us. As somebody who operates a retail store, I find this completely unacceptable and I feel bad for the ownership who may not know this is going on. If they do know, then they can wonder why they won’t stay in business with all of the competition out there.
Donald Yahner (BuckeyeBSN2019)
With the prices of food nowadays, it's nice to still be able to get a good pizza and decent price. I picked up the I e topping New Yorker pizza for $10.99. The one topping we got was sausage and my biggest gripe was "where's the beef?" Yikes ! Of course, it doesn't ever look like the commercial but geez was pretty sad!? I've always been a fan of Papa John's and I hope it was a freak accident I got shorted on the toppings.
Atmosphere: 4
Food: 4
Service: 5
snow
Great pizza for the money
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
Nancy M
Very delicious pizza this evening. Thanks, ladies - You are the best team!
Vegetarian options: Large pizza, extra cheese, FRESH mushrooms (not canned), and chunks of Roma tomatoes. Yumm!
Tiffany Cameron
Visited tonight and stood at the counted for about 5 minutes, was talking to my partner and waiting for someone to appear. We didn't see anyone in the shop. We kept waiting but walked out about another 5 minutes later. We thought maybe the store was closed or something was wrong. We sat outside and finally a staff member appeared and we could see he had headphones in. With the time the counter was unattended, they could of been robbed. Very slack and dangerous work practice. Nobody knew we were waiting there.Ended up leaving cos that's just really unacceptable.
This is the location I use about once a week. A gentleman works there that is very nice, however, he spends his entire interaction telling outrageous jokes, and then hands me the wrong order almost every single time. Luckily I started looking, and caught it today before I left. But then I was left with a sloppy, super rushed pizza when they tried to fix the mistake. The man asked me to pay $6000 for my food, and I definitely didn't get $6000 worth of service.
Atmosphere: 4
Food: 2
Service: 3
Russell Workman
Good pizza garlic butter
Atmosphere: 5
Food: 5
Service: 5
Danielle Harbert
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Scott Mulholland
Super friendly and great food.
Atmosphere: 5
Food: 5
Service: 5
Wayne Kawecki
Don't go to North Olmsted Ohio Rain Cain poor service lousy management.
First AI ordering was bad . The 2 item pizza was scarce on pepperoni & sausage & lacking pizza sauce. Sorry wish I could give a better revue
Atmosphere: 3
Food: 2
Service: 4
If I could give this story zero stars that what it will be . This store had a power outage . Didn’t tell me took my order never delivered my pizza .took 28.50 off 1 card then took 18.98 off my other card . Told me my money will be back in my card in 3 til 5 business days I still don’t got my money . I thought all calls are being recorded . I will never order from Papa John’s again . Now when I call the store y’all don’t wanna answer the phone . No empathy @ all .
Decided to try papa John’s for the first time. The crust was flimsy and soggy. there was more cheese than crust! Barely any sauce at all. Hopefully in the future when I try again it’ll be better. I’ll give it another shot.. but tonight this was rough. Very rough
Called to order. Waited on hold for 15 minutes and decided to move on. Guess they don’t want my money.
I will never order from this location with horrible service again. I placed an order and called to ask for no Parmesan on my garlic bread and specified I still want garlic. When I went inside to pick it up, I wanted to double check and the employee said that he will put the sauce on the side. I asked him if he could put it on the bread like I requested and he said “I’m not going to put it on the bread.” If I wanted dry bread sticks I would have ordered that. If you want to deal with rude employees go visit them. If you want what you ask for I would go to a different location.
Service: 1
Website shows open until 11. Ordered and PAID through DoorDash. Upon arrival at the store at 8:31 PM the doors were locked. There were employees inside cleaning, but nobody would look up to acknowledge myself and another customer knocking on the door away. There was no note on the door or anything else providing a reason for this, and it was clear that the kid (I say kid because a grown-up would have done the right thing and acknowledge their customers outside) intentionally ignored us. As somebody who operates a retail store, I find this completely unacceptable and I feel bad for the ownership who may not know this is going on. If they do know, then they can wonder why they won’t stay in business with all of the competition out there.
With the prices of food nowadays, it's nice to still be able to get a good pizza and decent price. I picked up the I e topping New Yorker pizza for $10.99. The one topping we got was sausage and my biggest gripe was "where's the beef?" Yikes ! Of course, it doesn't ever look like the commercial but geez was pretty sad!? I've always been a fan of Papa John's and I hope it was a freak accident I got shorted on the toppings.
Atmosphere: 4
Food: 4
Service: 5
Great pizza for the money
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
Very delicious pizza this evening. Thanks, ladies - You are the best team!
Vegetarian options: Large pizza, extra cheese, FRESH mushrooms (not canned), and chunks of Roma tomatoes. Yumm!
Visited tonight and stood at the counted for about 5 minutes, was talking to my partner and waiting for someone to appear. We didn't see anyone in the shop. We kept waiting but walked out about another 5 minutes later. We thought maybe the store was closed or something was wrong. We sat outside and finally a staff member appeared and we could see he had headphones in. With the time the counter was unattended, they could of been robbed. Very slack and dangerous work practice. Nobody knew we were waiting there.Ended up leaving cos that's just really unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is the location I use about once a week. A gentleman works there that is very nice, however, he spends his entire interaction telling outrageous jokes, and then hands me the wrong order almost every single time. Luckily I started looking, and caught it today before I left. But then I was left with a sloppy, super rushed pizza when they tried to fix the mistake. The man asked me to pay $6000 for my food, and I definitely didn't get $6000 worth of service.
Atmosphere: 4
Food: 2
Service: 3
Good pizza garlic butter
Atmosphere: 5
Food: 5
Service: 5
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Super friendly and great food.
Atmosphere: 5
Food: 5
Service: 5
Don't go to North Olmsted Ohio Rain Cain poor service lousy management.
Atmosphere: 5
Food: 5
Service: 5
Loading...