Papa Johns Pizza

24753 Lorain Rd, North Olmsted
(440) 777-1983

Recent Reviews

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Julie Barrett

We order pizza from this location almost every Friday. We always order the pizza well done. Tonight the pizza was not cooked fully and looked gross. We did call and got a refund, but the manager offered no apology.

Food: 1

Mohammad Abdallah

taste fine , cheese pizza

WILLIAM TAXI

Great pizza fast sever

Atmosphere: 5

Food: 5

Service: 5

Randy Milczewski

I saw the recent reviews about the undercooked pizza and took it with a grain of salt, but did go ahead and order my pizza well done. Even with ordering it well done, it was soggy and undercooked. You are better off going to dominos across the street, they have been my go to but figured I would give Johns a try, and wish I didn’t.

Atmosphere: 2

Food: 2

Service: 3

Shane auvil

Never had pizza so raw in my life couldn't even eat it

Atmosphere: 1

Food: 1

Service: 1

Em Dobrowski

We ordered a pepperoni pizza with stuffed crust and green peppers and it was under cooked so bad we had to throw it away because it was all doughy and literally raw. I tried calling the store but I went through 2 different people and sat on hold for 20 minutes! They wouldn’t put me through to the store that I had gotten the pizza from to even get a credit because our entire order was over $40 and we just wanted one free pizza because we couldn’t eat it smh.

Atmosphere: 1

Food: 1

Service: 2

J C

Don't go here

Atmosphere: 1

Food: 1

Service: 1

Joe Rhodes Unlimited

Bogus coupon buy one pizza get one free is a joke. I was upcharged $21 for a large 2 topping pizza and buy one free.

Atmosphere: 1

Food: 5

Service: 1

Robert Friedrich

A pickup Shagaroni for $12.99 thin crust. Enjoyed it!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Gene F.

First AI ordering was bad . The 2 item pizza was scarce on pepperoni & sausage & lacking pizza sauce. Sorry wish I could give a better revue

Atmosphere: 3

Food: 2

Service: 4

Rasheedah Williams

If I could give this story zero stars that what it will be . This store had a power outage . Didn’t tell me took my order never delivered my pizza .took 28.50 off 1 card then took 18.98 off my other card . Told me my money will be back in my card in 3 til 5 business days I still don’t got my money . I thought all calls are being recorded . I will never order from Papa John’s again . Now when I call the store y’all don’t wanna answer the phone . No empathy @ all .

Hailey

Decided to try papa John’s for the first time. The crust was flimsy and soggy. there was more cheese than crust! Barely any sauce at all. Hopefully in the future when I try again it’ll be better. I’ll give it another shot.. but tonight this was rough. Very rough

Brett Duncan

Called to order. Waited on hold for 15 minutes and decided to move on. Guess they don’t want my money.

Adnan Khayat

I will never order from this location with horrible service again. I placed an order and called to ask for no Parmesan on my garlic bread and specified I still want garlic. When I went inside to pick it up, I wanted to double check and the employee said that he will put the sauce on the side. I asked him if he could put it on the bread like I requested and he said “I’m not going to put it on the bread.” If I wanted dry bread sticks I would have ordered that. If you want to deal with rude employees go visit them. If you want what you ask for I would go to a different location.

Service: 1

Brian Cherry

Website shows open until 11. Ordered and PAID through DoorDash. Upon arrival at the store at 8:31 PM the doors were locked. There were employees inside cleaning, but nobody would look up to acknowledge myself and another customer knocking on the door away. There was no note on the door or anything else providing a reason for this, and it was clear that the kid (I say kid because a grown-up would have done the right thing and acknowledge their customers outside) intentionally ignored us. As somebody who operates a retail store, I find this completely unacceptable and I feel bad for the ownership who may not know this is going on. If they do know, then they can wonder why they won’t stay in business with all of the competition out there.

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