Robeks Fresh Juices & Smoothies

Shame.

I showed up at 8:15 on a Wednesday and they were closed. I ordered through the app, had no idea. Ended up out a smoothie. They called me an hour later asking if I got my smoothie and after telling them no I left due to it being closed, they said ok and that’s it.

Service: 1

The new straws suck and break every time

Food: 5

Service: 5

Always pleasant and extremely patient if you are looking to try something new.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hummingbird, Acai Strawnana Berry Bowl, Big Wednesday

Excellent, tasty, yummy and healthy. Service meets expectations.

Food: 5

Service: 4

I came here for the first time in forever and seen you guys finally had new stuff to offer and was genuinely excited but all of the staff made it super super uncomfortable and that blonde with the pig tail braids kept rolling her eyes at me as if I caused her an inconvenience and there was nobody else in line or in the store. I just wanted to look.. What was the issue? You had to do your job and work? She has been complained about all through these reviews- time to get rid of her if you ask me. She’s rude and makes ppl feel unwanted in the store. I brought my best friend from out of state that never had robeks before and he said “and you hyped that up for what? That was uncomfortable” and he chuckled. That’s embarrassing. Do better.

Atmosphere: 1

Food: 5

Service: 1

At North Olmsted location, Assistant Manager Megan, is condescending to her staff and needs training on how to manage customer services issues and complaints. I’ve seen her micro-managing attitude toward the other employees during previous visits, and just felt badly for the team. She loses her cool if you discuss an issue with your order, refuses to correct the issue, then just stands there in silence staring at you. When you ask her to fix the problem, she doesn’t respond to you, but starts stacking plastic lids on the counter. If you wait long enough for an answer, she will eventually bark at you, “NOW this will come out of OUR money” as she turns away, yells at the staff to remake it, and stomps back behind the food counter. The one staff member looks afraid of upsetting Megan, and the other young staff member with chin length blonde hair slams your “corrected” drink on the counter before she storms off to the back—obviously having learned much from Megan.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Smoothie Bowl, Raspberry Romance

Came in there in a rush, lady knew it. Acted like she didn’t know how to make a smoothie

Atmosphere: 1

Food: 1

Service: 1

Girls are very nice?

Atmosphere: 3

Food: 5

Service: 5

Kleanda and molly weee super duper awesome! They brightened my day and made my soul smile!! ?

when I come in I try to be as simple and easy as possible customer cause I get working is a pain we all do and certain interactions can be frustrating with others but one worker in particular makes it uncomfortable coming in not even an acknowledgment of existence as simple as a hey or rolling her eyes. I don’t usually care about that stuff but she has an attitude that makes it hard to want to go there as if you’re an inconvenience to have walked in. Customer service may not be for you and that’s fine but if you’re gonna do it don’t take your bitterness out on me.

The smoothie was delicious!

Always tasty

Always fast and consistent. I can't remember one time where the service was bad.

Great thanks